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“Great staff- don't book half board” 4 of 5 bubbles
Review of Quintinha Sao Joao

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Quintinha Sao Joao
Ranked #9 of 87 Hotels in Funchal
Certificate of Excellence
Cairndow, United Kingdom
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great staff- don't book half board”
4 of 5 bubbles Reviewed January 16, 2013

Quintinha Sao Joao Hotel
This hotel just misses being a really top rate hotel. On the plus side are:
An exceptional group of staff - friendly, efficient and warm without being in any way servile. A good sign of quality of management is that most of the staff have been there for years and years.
An excellent buffet breakfast, with great variety, especially of breads and fruit. Every cooked breakfast is prepared to order, as it should be. Too many so called top hotels are lazy and sloppy when it comes to this area of food, and pre-prepare cooked breakfast.
Good public areas with comfortable arm chairs and attractive furniture.
An indoor and outdoor pool and spa area add some star rating, but sadly they have cut into the garden area too much. There is a pleasant veranda area, surrounded by plants and trees, which must be wonderfully cool in summer - but in winter is a bit on the chilly side.
I would advise NOT to book half board. There are plenty of good restaurants in town (c 25 mins walk), and, unless you firmly want a 4 course meal every night, the a la carte menu is really not much more expensive and has a far greater variety.The set menu is a little on the ‘safe’ side, and a little bland, maybe trying to be all things to all people and falling a little ‘between the stools’. There is no Goan food on the set menu , for instance, and yet the chef is noted for that style of cooking. However I mentioned this in passing to the reception staff and they arranged for us to ‘swap’ food for a few nights - but you have to ask!
But is was undoubtedly the staff who shone and made our holiday a top class one.
When booking (especially in winter) ask for 2nd or 3rd floor room so you get the sun on your balcony. 1st and ground floors are shaded.

Room Tip: 2nd floor better, esp in winter.Ground floor shaded
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank emilymor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, January 18, 2013
Many thanks for posting your review for the Quintinha São João on TripAdvisor.

We thank you for your many positive comments and are delighted that you have enjoyed our service and facilities. I have personally taken on board your comments regarding our Half Board option and am pleased to say that it has, in fact, been under discussion and revision for some months now. As from the beginning of February we are altering our procedure and, instead of having a separate menu for Half Board, we are offering our guests choices from our à la carte menu – any starter, main course and dessert – thus affording a greater choice and, of course, opening up our Goan specialities.

I have passed on your comments to our staff who join me in expressing their pleasure that your holiday was such a success.

Yours sincerely
André Barreto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,061 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Wales
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 2, 2013

Family members have retured to this hotel annually since 2002 and will continue to do so. It is our 'home from home' in Madeira and is excellent in all respects. Our visit in summer 2012 included three generations. All had a wonderfull time. What more is there to say!

Room Tip: There is a lovely view of the mountains from the back of the hotel while other rooms overlook the ga...
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Philippa070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, January 3, 2013
What a lovely word to use… “Unique”!

Thank you very much for writing on TripAdvisor – it was a great pleasure to welcome you all last year and hope that we will be able to be of assistance to you and your family for many years to come.

We look forward to your 2013 visit!

Yours sincerely
André Barreto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterlooville, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 31, 2012

We found this hotel by searching for Madeiran holidays. First class service from every member of staff...... reception, restaurant, bar, cleaners, minibus drivers, spa.....all equally courteous and friendly, but also efficient and professional - a great combination. Nothing too much trouble.
Restaurant food - lots to choose from, choice of menu and superbly cooked. Lots to choose from at breakfast too.
Hotel building beautifully kept inside and out; breath-taking views from the balcony with our room (109): garden lovingly tended (daily) as well as great to sit out in; several areas to explore and to take in some Madeiran sun, or just access via the bar! All of the guests were invited to cocktails one night where we met the manager, and there was a pianist playing for the occasion. What a marvellous welcome!!

We enjoyed playing 'ping-pong' and 'pool' in the games room, and going to the gym or swimming in one of the two pools (indoor and outdoor).
The spa offered an excellent range of treatments, which we used.
Minibus service to and from Hotel/Funchal, but we walked most of the time, and used the very reasonably-priced hotel minibus service to and from the airport. (About 10 minutes) Lots to do in Funchal, and we hope to return to this hotel next year....!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Wendy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, January 2, 2013
Thank you very much indeed for your glowing review on TripAdvisor. It is a great start to the New Year reading your comments and I know that when I pass them on to our staff, they will be delighted too. You are correct, nothing is too much trouble for us.

We are glad that you enjoyed our little cocktail party. This is a weekly event to enable me to greet our guests personally which I thoroughly enjoy doing. It is also an opportunity for everybody to start chatting to each other and we find that it breaks the ice!

It seems that you have used our facilities fully and we are very happy that they have come up to your expectations.

We thank you again for your time and trouble and look forward to welcoming you back later in the year.

Yours sincerely
André Barreto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 28, 2012

We loved staying at your hotel. It is quietly elegant and very comfortable. Our room was bright and spacious with a lovely view over the gardens. The separate seating area is an excellent idea, perfect for reading and relaxing. The buffet breakfast was a feast and the evening meals were amazing. The food is delicious, beautifully prepared and presented. Service in the dining room is very professional, attentive but not intrusive. Andre Barreto, the General Manager, and his staff say that they will do all in their power to ensure their guests have an enjoyable stay, And they certainly do! We have personal experience of this and are very grateful for the help they gave us. We definitely recommend your hotel.
Les and Ann Wiiliams Ipswich Suffolk

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Leslie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, December 31, 2012
Dear Mr. and Mrs. Williams,

It has been a lovely ending to the year reading your glowing comments about our Quintinha on TripAdvisor. Thank you for taking the time and trouble to support us – we are most grateful.

We are delighted to hear that we have come up to your expectations and that you enjoyed our facilities and service. As you say, this is of the utmost importance to us and we are so happy to hear that we have succeeded where you are concerned.

We hope that we will have the pleasure of your company again on a future holiday and, in the meantime, wish you a happy, healthy and prosperous New Year.

Yours sincerely
André Barreto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, Co Down, UK
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed December 19, 2012

We picked this hotel using TripAdvisor reviews and if anything they understated the excellent experience of this hotel.
My wife and I visited Funchal for a week and had an faultless stay. The staff were cheerful, helpful, very attentive and eager to help in every way as soon as we arrived at the front door. The room was excellent, with a balcony overlooking the garden. Thought it would be a bit noisy because of a relatively busy road on the other side of the garden wall but the opposite was true, the place was a hidden oasis of calm. The hotel is very tastefully decorated in typical Madeiran style with a skillful blend of modern and antique furnishings.
The restaurant has to be one of the best on the island and never disappointed although we did sample a couple of others coming back for our last night.
The location of the hotel is also very convenient; a pleasant 10 - 15 minute walk past Quinta Vigia, a historic manor house and gardens which are now the official residence of the President of the Autonomous Region of Madeira, to the centre of Funchal Returning to the hotel is better accomplished by taxi (about €6) as some of the roads are a bit steep for my 69year-old legs.
A summary - First class in every department!

Room Tip: Ask for a garden view.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JoannandKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, December 20, 2012
What lovely words: “First class in every department!” We are really heartened to read your review on TripAdvisor and would like to thank you for taking the time and trouble to share your comments with other travellers.

We pride ourselves in providing a truly Madeiran experience and a haven from busy day to day life. We are delighted that we have succeeded in this where you are concerned.

Thank you for your kind words regarding our restaurant – we are all so pleased that you enjoyed our cuisine.

We look forward to welcoming you back soon.

Yours sincerely
André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 10, 2012

A first class experience. Lovely spacious room with balcony overlooking the garden. Traffic noise if you sit out - but close windows and the outside disappears. Very quiet. Service faultless - professional and very friendly. The hotel benefits from its size - small enough to be personal but five star in everything. Many staff have been there several years, and it shows it their excellent service. It is a 15 minute walk into the centre - and unless you are very fit, a taxi back! Restaurant top notch - innovative, good portions and tasty.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank A C T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, December 20, 2012
It was a pleasure to read your review on TripAdvisor and we would like to thank you for your generous comments.

We are very proud of the fact that we have so many “long-serving” staff (many since the hotel opened 14 years ago) and would agree with you that small is beautiful when it comes to personal service. We are also gratified to hear that you found us professional and friendly as we strive to attain the right balance regarding this so we are delighted that we have got it right where you are concerned.

We are glad too that you enjoyed our cuisine and I shall personally relay this to our staff.

We look forward to welcoming you back to the Quintinha in the near future.

Yours sincerely
André Barreto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 4, 2012

A 7 night stay in October was a truly wonderful & relaxing experience. From the moment we arrived the staff were courteous attentive & throughout our stay were so helpful; always with a smile. The decor inside the hotel was perfectly in tune with the character of the hotel especially thro' the choice of period antiques & paintings. The room was larger than we expected,clean & extremely comfortable. If I had to find a fault it was only that the pop up plugs in the bathroom sink/bidet did not hold water, just needs a little maintenance. Will certainly return on our next visit to Madeira.

Room Tip: Rooms overlooking the garden area are nice & quiet.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank PHILWILL_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abarreto, General Manager at Quintinha Sao Joao, responded to this review, December 7, 2012
Thank you very much for the wonderful comments on TripAdvisor and for staying with us on such a special occasion as a birthday treat!

Our apologies for the problems with the plugs in the sinks and bidets - I will get our Maintenance department on this immediately.

We are all looking forward to welcome you back soon.

Yours sincerely,

André Barreto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quintinha Sao Joao

Property: Quintinha Sao Joao
Address: Rua Levada Sao Joao 4 | Madeira, Funchal, Madeira 9000-191, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Funchal
#6 Romantic Hotel in Funchal
#7 Spa Hotel in Funchal
#9 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Quintinha Sao Joao 5*
Number of rooms: 42
Official Description (provided by the hotel):
Built within the grounds of an historic "Quinta" of Funchal, Quintinha de Sao Joao resurrects perfectly the magic of the old Madeiran residences. There are 42 spacious rooms in total, all equipped with the most up-to-date facilities with splendid views over the gardens. Bar, restaurant, heated outdoor and indoor swimming pools and full Spa are included facilities. The careful attention to detail and the excellent personal service brings to life our motto "Home from Home." ... more   less 
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Also Known As:
Quintinha Sao Joao Funchal
Quintinha Sao Joao Hotel Funchal
Quintinha Sao Joao Madeira/Funchal

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