Staff were great, with the exception of 1 receptionist who was verging on downright rude.
Rooms were basic but clean but the biggest problem was the lack of air conditioning. We couldn't even open the windows because a huge great generator operated outside that was supposed to stop at 11pm when the kitchen closed, but 5 nights out of 7 I had to go down to reception to ask for it to be switched off well after midnight.
Breakfast was fine, but was supposed to be served from 7. We had an early start twice - left the hotel at 7.20 and both times there was no breakfast available - not even coffee as they were,only just starting up the machine when we left.
Restaurant is very basic and I asked for a vegetarian meal which wasn't an omelette - the only veggie option on the menu, they wouldn't even try to accommodate just said no other meal available. Forget it if you are vegan, you will starve!!!!
It is in a great location, but in no way 4*
- Official Description (provided by the hotel):
- Modernly Furnished The Hotel Offers You Comfort In A Friendly Atmosphere, Highlighted By The Quality Of Service Provided, And An Excellent Location. ... more less
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- Also Known As:
- Windsor Hotel Funchal
- Windsor Hotel Madeira/Funchal