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All reviews municipal gardens central location rooftop bar old town the ritz la vie small pool excellent location swimming pool on the roof great shower shopping centre noisy at night breakfast room the main hotel area sized room easy walking distance walk in shower
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Reviewed September 24, 2011

This hotel is right in the center,there is a small park to the front nice to have a sit down,we had a free upgrade on day 2 if we wanted to move which we did,Staff are so helpfull with booking trips taxi etc,the hotel and rooms are spotless no complaints,bar shuts prompt at 11, would have liked a little longer on the weekend,but if you want to stay out there are bars that stay open longer in the town,The hotel pool on the roof is fine with places to sit around never had any problem getting a sunbed,great views from the roof,overall we had a great holiday here would recomend this hotel without a doubt,we are planning to go back next year,we noted this hotel is a Thomson awarded hotel,although we booked direct.

Room Tip: If you go on one trip go to nuns valley, only pay about 10/12 euro each,this place is stunning but you need a head for hights!!
  • Stayed: September 2011, traveled with friends
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4  Thank anne00Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2011

My wife and myself have just returned from a one week holiday at this hotel.
The hotel was everything that we expected from reading its own advertisement and also the many reviews that have gone before.
Its position could not be any better if you want a central town location. It is in the middle of town with the municipal gardens being a one minute stroll away. You could have a drink and a snack in the park as well as enjoying the many flowers and shrubs. The Santa Caterina Park is just a five minute walk heading in the Lido direction. This gives great views of the seafront and also has superb flowers, trees and and a pond with swans on it.
Good restaurants are also right on hand with one of our choices being the Restaurante Dos Combatentes only a two minute walk away. Another choice is in the old part of town and is called the Restaurante Portao. It is near the end of the main strip of restaurants just before the Forte de Sao Tiago.
The reasons we liked this one was not just the excellent food but that they did not try to drag you into their establishment. If you do not like being hassled I suggest you walk along the sea front past the Hotel Porto Santa Maria and then walk into the old town from their.
The Hotel itself is very clean - rooms are cleaned daily with towels and bedding changed every day. Try to get a high floor for better views. we were lucky to get a top corner floor with a double balcony which gave good views of the mountains at the rear and a glance at the sea through the trees of the Municipal Park.
The staff are friendly and always on duty to help if needed.
There is also a free internet computer on hand to use if you wish.
The minor downside is what everyone seems to mention ie. the breakfast is the same everyday and is very restrictive. A little extra planning and thought of what to give visitors would transform breakfast with no or little extra cost to the hotel.
All in all I would still recommend this hotel if the above is taken into account.

Room Tip: Top floor on the front corner
  • Stayed: September 2011, traveled as a couple
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5  Thank GJackson123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

Stayed for 2 weeks in July 2011. Good city centre location, clean rooms, friendly staff. Bar has limited choice of drinks and snacks but excellent value. Nothing fancy just a plain and sime hotel. Travelled with Thompsons - don't use their tours as they are ridiculously expensive. The local tour companies offer the same service at a fraction if the price especially if you go in the morning and ask what is available. Also Taxi tours are better value and more flexible.

  • Stayed: July 2011
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3  Thank Lee57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2011

My husband and I and another couple stayed here for a week in August. The hotel was very good. all staff friendly and helpful and the rooms lovely and clean. It is located over the road from the Municipal Gardens. We even had a parking space reserved at a nearby carpark. The only negative has been mentioned before - breakfasts were the same every morning but as far as I was concerned these were more than adequate. if I were to return to Madeira I would have no hesitation in staying at this hotel again.

Room Tip: Request a room with a balcony.
  • Stayed: August 2011, traveled with friends
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4  Thank pammiejean2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

We stayed in the Hotel Madeira for a week at the end of August. The location of the hotel is it's main asset, it is nearly in the city centre and is only ten minutes walk from the old town, where there is a large choice of restaurants, some which are great value!

The hotel doesn't have some of the facilities that a new resort style hotel may have, but it would seem a waste of a trip to be somewhere as stunning as Madeira and spend too much time in your hotel! Having said this, there is a roof terrace with a small pool that is nice to relax in! There are great views of the surrounding hills of Funchal and a bit of a see view, which I guess would have been stunning sea views before some more recent developments!

The bar down stairs sells bottles of beer for 1 euro and some fairly priced snack meals! The room we were in was on the front corner had a good view of the hills and over looked the municipal gardens! It was spacious, clean, with clean towels and bedding everyday, and free Air con. The only down side was that we had no fridge, that would have been useful.

The breakfast was quite basic, but not too bad, cheese, ham, rolls, boiled or scrambled eggs and cereal and fruit!

The hotel staff were friendly and helpful, always willing to give advice with locations and directions.

A must is a sight seeing tour with Strawberry World. They are based in the Monumental Lido area of Funchal, a 5 min bus journey on Line 1 from the see front. We did the South and East tour, which travelled trough stunning scenery with commentary giving a great insight into the island, from the guide who was great!

  • Stayed: August 2011
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5  Thank mkrn82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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