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“Obregada!”

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Pestana Village Garden Resort Aparthotel
Ranked #26 of 87 Hotels in Funchal
Certificate of Excellence
Brighton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Obregada!”
5 of 5 bubbles Reviewed April 11, 2013

We arrived home yesterday evening to a wet Gatwick from a very sunny and hot Funchal. Great holiday! The Pestana Village did not disappoint and we thoroughly enjoyed our 11 day stay. One week is not enough and 2 weeks we feel would be too much. Check out the whole Island via the tours which can be booked through the hotel (Marcos in reception). Quite hilly but we took our time and sat and enjoyed the views whilst catching our breath! Be prepared to come home with a little more excess baggage than you went with (due to enormous breakfasts!).

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
2 Thank IPlato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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823 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (209)
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Israel
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

We can only say the best things about this hotel and the Miramar which is the time sharing attached to it.The location is gret, the facilities outstanding except that the pool and gym are only open 8 - 8 and too often we weren't around.l The staff was totally accomodating and everything was great. The beds not hard enough for us but otherwise they met all of our needs and then some. Great choice unless you must have WIFI in the room, this was a major drawback and most inconvenient only in the lobby. Get a room on a high floor for the fabulous views of this sensational island. Can't comment on the food or lobby entertainment but the tourist services and all the staff couldn't be beat.

Room Tip: ask for high up and see if they are improving the wifi service.
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  • Stayed March 2013, traveled on business
    • Value
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Helpful?
1 Thank meitals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SULBY
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 2, 2013

We had arranged for a group of our friends to accompany us to Madeira this year, and required 4 apartments, although we own in the Pestana Carlton Beach club they did not have enough space for us and suggested the Village Resort. We were a little uneasy as first but decided to take the reservation at the Village.
What a pleasant surprise. I phoned the resort and explained we were a large group of 8, and would like have apartments as close as possible, they said they would try, but I did not expect to much as this was Easter. however on arrival we were greeted by friendly helpful staff, who had gone that extra mile to make sure apartments were as close as possible.
The apartments were spacious, light and airy apartments with good quality furnishings and well fitted kitchens. spotlessly clean. The housekeeping was very good, with friendly helpful staff once again.
There is a steep hill entrance to the complex, but this is explained in the description of the resort. A bit of exercise is good for you, and if not take a taxi, they are very reasonably priced in Madeira. Although we ate out each evening the dining room always seemed full as we passed so that must speak for itself.
The Resort is so peaceful, the garden magnificent, it is a little paradise on a beautiful Island. Our group could find no faults with this resort, everything is as it says in the description of the Resort or even better, we would have no hesitation in returning again. I can honestly say I feel as if I have had a holiday.

Room Tip: we were in apartments 3301, 3100,3008, and 3208. Rooms on higher floors may be better. all rooms are...
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  • Stayed March 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank RSRACING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corsham
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 27, 2013

This aparthotel is located in a peaceful area of the resort in landscaped gardens. Our studio (2104) balcony overlooked the pool. Although this is one of Pestana's older resorts it was well maintained. All the staff that we came into contact with were friendly & polite.
The nearby Spar shop stocks the basics but is expensive, but for 56 euros each you can purchase six breakfasts in the restaurant. In the evening we ate out in the numerous nearby restaurants.
It is worth attending the welcome meeting to obtain your free bottle of Madeira wine & a Pestana vacation club discount card. This card gives you ten percent discount off drinks & food in local restaurants.
I would recommend Restaurant X Tonel, but book because it is popular. It serves a variety of lovely British and local food. The Pizzeria Luigi is also worth a mention.
Both restaurants are only a couple of minutes walk and accept the discount card.
We only went on one organised trip, booked via the Members Rep, and that was a full day jeep safari to western side of the island. The coast & mountain scenery was stunning, and the jeep takes you to the areas that the bus tours can not access.
My only regret is that we only stayed for one week

Room Tip: If staying in a studio apartment request one that is situated on the upper floor. Some of the balco...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulfromCorsham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

Thoroughly enjoyed a week at the Village, lovely surroundings, well kept resort, peaceful. Good size studio apartment, well equipped, although cooking facilities fairly minimal. Lovely view from balcony, very comfortable bed! Gardens delightful and so well kept, photo opportunities galore. Drinks and food in the hotel fairly expensive. It would have been nice to have a plan of the hotel in each room as it is a large area and not too easy to find the way round. Also there could have been more entertainment provided in the lounge and information on what is happening. The guests receptions were very good and informative and the tours on offer were excellent.

Room Tip: Would not want to be in a ground floor apartment, views non existent and people walking past frequen...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed March 5, 2013

We exchanged two weeks of our timeshare for two weeks in the Pestana Village Aparthotel at the end of February 2013. Our apartment was a studio i.e. it had one room plus a bathroom. Having said that it was a large and spacious room with two easy chairs, a dining table and two chairs, a kitchenette, two single beds pushed together, and a large balcony with table and two chairs. It was absolutely fine for the two of us. The little kitchenette was well equipped with a kettle, coffee filter machine, toaster, microwave with grill and a hob with two solid hotplates. We tended to have breakfast and lunch in our room and eat out in the evening at one of the many local restaurants. We didn't use the hotel restaurants or bars at all - they all seemed fairly pricey.

The hotel is set in beautiful gardens and we were lucky enough to have a view over the gardens from the balcony. We were not lucky enough to have good weather during our stay, although it was warmer than the UK! All the staff were very pleasant and the apartment was well maintained. Unusually for timeshare, we had a daily maid service and towels and beds were changed regularly. Also unusual for timeshare, washing up liquid, tea towels, soap, shampoo and shower gel were all provided. The apartment also had a hairdryer in the bathroom, and iron and ironing board, an electric heater and blankets (it did get cold at times) and towels for the pool. In fact we were short of nothing that we needed.

The hotel is in a good location - about 15 minutes walk in to the centre of Funchal - a lovely town that has retained a lot of its charm. There is a large supermarket in the town but the walk back is uphill and hard work if you are carrying a lot of heavy bags. There is a small Spar shop two minutes from the hotel which has all the basics but is probably more expensive. We chose to shop there and found everything that we needed but we only needed things for breakfast and lunch. There is also an excellent 'Pastelaria' close by that sells wonderful cakes and coffee. We also bought sandwiches to take out from there on our last day when we had run out of supplies!

We went on three organised levada walks. We had intended to do the walks on our own but we would have needed a hire car to get to the start of most of the walks and it was probably safer and more fun to do them in a group. We met several other couples of similar age on these walks and met up for a meal and drinks with them later in the holiday.

We enjoyed our holiday and would recommend the Pestana Village hotel particularly to couples looking for a relaxing time - a few walks, leisurely meals and restful days/early nights. There's not much for children to do besides the pool and there are few nightclubs for party animals. Bliss!

Room Tip: Ask for a room overlooking the gardens - they really are something worth seeing.
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
5 Thank janet123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham, Canada
Level Contributor
161 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed March 4, 2013

The attention to historical detail about the hotel property, makes it a spectacular location in Funchal. Each aspect adds to its photogenic value. Rooms are comfortable with balconies giving a wonderful view of spectacular gardens and pool. All are well-tended and constantly inviting.
Internet is only available in the lobby and games room, making it necessary to check email in these public areas, rather than in one's room! Breakfast in A Vila restaurant was a pleasant morning outing, but dinner in Adega was less memorable! Lovely meal, but waiters were less than pleasant and certainly NOT attentive. Service was very slow as we were waiting to sign our bill and leave, but other tables seemed to get quicker response. We were not rude and wondered why some tables were treated better than others!

Room Tip: Pestana Miramar Village is not the Aparthotel, so make sure to know which type of room you are choos...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oldie49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pestana Village Garden Resort Aparthotel

Property: Pestana Village Garden Resort Aparthotel
Address: Estrada Monumental 194, Funchal, Madeira 9000-098, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Funchal
#23 Family Hotel in Funchal
#23 Romantic Hotel in Funchal
#25 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pestana Village Garden Resort Aparthotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
The architectural design of Pestana Village and the landscaping of its gardens have been especially planned to be in harmony with the natural beauty and tranquility of the resort’s setting. This sensitivity to the environment will give the resort a truly village-like feel, with low-rise traditional style buildings surrounded by a wealth of colorful and immaculately cared-for gardens. The Pestana Village shares the grounds and services of the Pestana Miramar Hotel. ... more   less 
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Also Known As:
Pestana Village Garden Resort Aparthotel Hotel Funchal
Pestana Village Garden Funchal
Pestana Village Garden Hotel Aparthotel
Pestana Hotel Funchal
Pestana Village Garden Resort Aparthotel Madeira/Funchal

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