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“We love it” 5 of 5 bubbles
Review of Pestana Village Garden Resort Aparthotel

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Pestana Village Garden Resort Aparthotel
Ranked #26 of 86 Hotels in Funchal
Certificate of Excellence
East Garston, United Kingdom
Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“We love it”
5 of 5 bubbles Reviewed December 18, 2012

We have been timeshare owners here since we first visited 6 years ago.. It is a delightful understated and quiet resort with quality services. Don't look for mainstream entertainment but if you like peace and quiet in a beautiful garden environment then this is the place for you. On site services are good bu ta little pricey but there is plenty nearby for all tastes and wallets. We are in our sixties and this is the ONLY place that we return to year after year.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jaqal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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730 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
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  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
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  • Polish first
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English first
Drachselsried, Bayerischer Wald
Level Contributor
309 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed December 9, 2012

After such an enjoyable visit the first time, there is always the doubt that the 2nd time might not be as good. Please to confirm it was super and is our preferred Hotel in Madeira.

November is not always a good month to visit, we had rain showers which did not last for long. Good job the 1,2 and 4 buses stop outside the hotel entrance, made life easy. We like visiting the local coffee shop just down the road from the hotel, open from 8.am every day, great coffee, fresh rolls and cakes. There is also a small super market.

Room Tip: Check for special offers
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Drachsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Coast, UK
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed November 6, 2012

We have stayed at this Hotel many times before and intend to return next year. The staff are so helpful and friendly. The pools are excellent. The Hotels and the Gardens are well integrated to give a good ambience. The rooms are spacious and clean. The Fountain Bar is an excellent location for an evening drink. We went to two of the Hotel restaurants Luigis and Adega and highly recommend them. The Hotel is well situated at the start of Estrada Monumental.

AC would be nice in the rooms in the village on a humid evening in the height of summer.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank holm67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Stayed for 1 week with family, the hotel is good although the rooms are a bit dated and old fashioned (but in good conditions).
Should have AC in the rooms, it has only a fan in the ceiling which is good but not enough.
The service is ok, however they don't clean the mini-kitchen (only after complaining...).

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank pedronga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
88 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

Just returned from a 6 day break in Funchal.We chose the Pestana Gardens after staying nearby last year and were not dissappointed by the hotel.Set in a kind of tropical garden with hundreds of different plants/bushes trees etc,very well kept grounds The staff were generally helpful. I thought the cost of food was too much for the somewhat bland food.Breakfast the same every morning and dinner little better.Obviously this reflected in the restaurant in the evening with very few diners.Rooms were quite large really advertised as studios/kitchenettes but in actual fact had only a fridge.2 rings one saucepan and little else.A microwave would have been ideal

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank HELGRA22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed October 24, 2012

We used the Pestana Village Garden hotel through a timeshare programme and so that was our initial reason for selection. But we were so glad we did! Most of the hotels in the funchal hotel district are almost side by side, and so if your not too particular how long your walk is into town, you have a wide array of options. The village garden though, was an easy down hill walk to the centre of Funchal, but also a local area of restaurants. Our apartment had a view of the sea and a lovely balcony overlooking the hotel pool. Because of the garden like design, it creates a lot of privacy between the rooms, and the hotel seemed to be full of couples who had been going there for years! The guest relations were excellent, and you can book trips from the reception. There is also a bus stop outside which goes on the main funchal tour bus route! For a hotel with a mix of everything Pestana Village Garden is the one. You are near enough to everything, but still feel seclusion when relaxing. Also, a perk of staying with the pestana is that you are entitled to use the beach access at the other hotel, or go to any of their hotels to use their pools! Not that we felt the need as ours was so nice! It isnt a holiday for party-goers, but my boyfriend and I are in our twenties, and it was the relaxing sun-trap we wanted! Go for it!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank emma-claire88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed October 18, 2012

A hotel which needs a bit of TLC. The room we had (1028) faced the front of the hotel and got extremely hot, but it was impossible to keep the verandah door open due to mosquitoes. The ceiling was blood-spattered - obviously due to previous guests encounters with said mosquitoes, and could have done with a wash. And the walls could have done with a lick of paint. The carpet was a bit old, and not what I would have expected from a 4 Star Hotel. The room itself was quite large, and the beds very comfortable. There was an abundance of storage space, and the bathroom was also quite large. Unfortunately there was no extraction fan, so you came out of the shower sweating (or glowing for the ladies). But there was plenty of hot water. The room had a black-out curtain, and was extremely quiet during the night.

On our arrival we found that the verandah door could not be locked, but this was fixed very soon after I reported it. There was a safe in the room, but they rent out the locks, so it was effectively useless. As this was a (British) first floor there was easy access from outside via the verandah, so the security of a working safe would have been welcome.

Breakfast was included in the package and there was an abundance of food and drink. However the Bacon and Eggs were floating in oil - a heart attack on a plate. But there ware plenty of cold meats, cheese, different breads, fruit, yoghurt, fruit juices and tea/coffee. The cold breakfast option would be the recommended route.

There appeared to be entertainment provided every night, but we went out most evenings and missed it. This varied from a movie (Cats), through a six person line dance exhibition, to a dance band/group. There is also free wi-fi in the centre of the hotel (inside and just outside the bar), but though our room was about 5 meters from this area we could not get wi-fi in the room.

The grounds are great with plenty of room around the pool for those who wish to sun-worship. There are plenty of trees and shrubs from various parts of the world. There is also a connection to the higher class Mirimar hotel, though we did not avail of it's facilities, so cannot report.

The staff are excellent and all appear to speak at least Portuguese, English and German, though I did hear other languages spoken also. They were all very friendly - but then we found all the Madeirense to be very friendly.

When we arrived at the airport friends informed us that there was Dengue Fever on the island, but it was only on our last day at the hotel that we noticed a small notice to this effect at reception. I feel that this should have been drawn to the attention of all guests on arrival. But then, perhaps they wanted to keep any panic/distress out of the hotel. We went to a pharmacy on our first afternoon and were recommended to use a roll-on. This was great - for the mosquitoes! It told them exactly where we were and what parts to avoid. So in the early evening we went out and bought an electric (plug-in) mosquito killer. Much more effective - though it didn't kill the ones hiding in the ward-robe. Perhaps we should have kept those doors open to let the fumes in.

A tip to those travelling from the UK - buy an electrical adapter for your chargers etc. The electric current is the same so you won't need any converter, but you will need your iPad charged (What could we do without it?).

The hotel is within easy walking distance of Funchal centre - about a 20 minute walk and all downhill. But what goes down must come up, so expect the return trip to take a bit longer. Remember that Madeira is all hills.

It is difficult to judge a hotel without taking into acount it's star rating. If this had been a 5 Star hotel I would have given it a much lower grade, but as it is only a 4 Star hotel, I would tend to grade it between 3 and 4. And the price we paid has made me bring it up to the 4.

Room Tip: Bring an electric plug adapter, and an electronic mosquito killer.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Retired_Traveller12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pestana Village Garden Resort Aparthotel

Property: Pestana Village Garden Resort Aparthotel
Address: Estrada Monumental 194, Funchal, Madeira 9000-098, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Funchal
#23 Family Hotel in Funchal
#23 Romantic Hotel in Funchal
#25 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pestana Village Garden Resort Aparthotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
The architectural design of Pestana Village and the landscaping of its gardens have been especially planned to be in harmony with the natural beauty and tranquility of the resort’s setting. This sensitivity to the environment will give the resort a truly village-like feel, with low-rise traditional style buildings surrounded by a wealth of colorful and immaculately cared-for gardens. The Pestana Village shares the grounds and services of the Pestana Miramar Hotel. ... more   less 
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Also Known As:
Pestana Village Garden Resort Aparthotel Hotel Funchal
Pestana Village Garden Funchal
Pestana Village Garden Hotel Aparthotel
Pestana Hotel Funchal
Pestana Village Garden Resort Aparthotel Madeira/Funchal

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