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All reviews village hotel timeshare exchange self catering other resorts bedroom apartment small kitchen cocktail bar lovely hotel stunning gardens indoor pool sister hotel reception area pool staff turn right lido area downtown funchal main road
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8 - 13 of 551 reviews
Reviewed October 29, 2018

What lovely hotel set in botanical garden like with two pools and so much relaxing space restaurants are excellent and staff goes the extra mile for every guest truely amazing love to come back in the future anytime

Date of stay: October 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank rwilder2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Gestor at Pestana Miramar, responded to this reviewResponded October 31, 2018

Dear rwilder2014,

Thank you for the excellent review!
We look forward to welcoming you back soon.

Warm regards,

Rui Feiteira
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2018

Having just returned from a ten day holiday here I must say it was great. We had room 6509 towards the front of the hotel. Perfect close to the pool and cocktail bar also the dining area. The room was spacious with a kitchen sink and hob, also a fridge. The staff are very friendly and nothing is too much trouble, their pace may be a little slower than you are used to but hey relax go with the flow you are on holiday. A nice touch for me was the birthday cake, glass of champagne, and signed photo of all the staff nice touch. We stayed half board the food was good with enough rotation to keep you interested. The old part of the hotel is stunning being very original. Would I satay here again yes I would thanks again

Date of stay: October 2018
Thank poetyorky1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Gestor at Pestana Miramar, responded to this reviewResponded October 31, 2018

Dear poetyorky1,

Thank you very much for your kind words which serve as the best incentive for all and each one of us. Again we feel the feeling of mission accomplished and are very proud to know that you wish to come back in the future.
We look forward to see you again.

With kind regards,

Rui Feiteira
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2018 via mobile

Had a excellent dinner at reasonable price in this restaurant.
Service was slow to start but once the staff had caught up with influx of customers was excellent.
The food was very good. Best lamb cutlets I have had for some time.
Will return next year

Date of stay: October 2018
Trip type: Traveled as a couple
Thank K3133PWdavido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Gestor at Pestana Miramar, responded to this reviewResponded October 31, 2018

Dear David O,

Thank you very much for your comments. The fact you have enjoyed your stay with us and took the time to gives feedback it’s the best award we can get. That’s what makes work even harder to meet all our guests’ expectations!

Best regards

Rui Feiteira
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2018

The Hotel is well located near to some nice bars and restaurants and is just a 15/20 minute stroll to Funchal,the facilities are excellent and the staff couldn't have been more pleasant and helpful,the gardens and poolside areas were always kept very clean and tidy and it was a pleasure just to sit and relax with a book and a glass of something cool to drink !

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank rushmere86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Gestor at Pestana Miramar, responded to this reviewResponded October 31, 2018

Dear rushmere86,

We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Madeira again, so we can have the pleasure of hosting you again to offer “Time of your life”.

Kind regards,

Rui Feiteira
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2018

A pleasant hotel situated a 20 minute walk from the centre of Funchal. Staff are helpful and generally very friendly. Co sited with the Village hotel with shared facilities. Pools are kept clean and the sauna functional but not open all day. However, on a day when the weather was bad the sauna and steam room were made available on request, a positive.Room was functionaly clean but could of been cleaner.

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank martinjames555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Gestor at Pestana Miramar, responded to this reviewResponded October 31, 2018

Dear martinjames555,

Your feedback is very important for us and future Guests.
It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us.
It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit and to offering you more ‘Time of your life’

With our kindest regards,

Rui Feiteira
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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