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All reviews village hotel timeshare exchange self catering other resorts bedroom apartment small kitchen cocktail bar lovely hotel stunning gardens indoor pool sister hotel reception area pool staff turn right lido area downtown funchal main road
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Reviewed September 30, 2018

Beautiful views over madeira restsurants a short walk away they also have the hopper buses. The west tour is a good place to start to see the islandShort walk into funchal to see cr7 ronaldo museum. Also the harbour where the cruise liners come in. All in all this is a beaufitful country weather 29 in september. Flowes are amazing

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank Annlanza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Gestor at Pestana Miramar, responded to this reviewResponded October 1, 2018

Dear Annlanza,

Thank you very much for your fantastic review shared on tripadvisor and your loyalty to the Pestana Miramar.
It is a great pleasure to have you coming back and enjoyed the great quality of service we are offering.
We are looking forward to welcoming you back soon.

Sincerely,

Rui Feiteira | Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2018

Lovely hotel, great surroundings. Pools and lounger availability were great. Within walking distance to town, but restaurants, coffee shop and supermarket nearby. Staff not overly friendly or helpfull. Lack of information on arrival, left you wandering around asking questions about the different bars/restaurants in the hotel. Housekeeping seemed limited to making the beds and changing towels. Taps and sinks not always cleaned or bin emptied. Expected more based on stays at other hotels.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
1  Thank GordonMcF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Gestor at Pestana Miramar, responded to this reviewResponded September 27, 2018

Dear GordonMcF,

We appreciate your comments regarding your stay at Pestana Miramar. It is always a pleasure to receive positive and constructive feedback and we hope to have the opportunity in the near future to welcome you again.
I will share your comments with our team, who I am certain will be encouraged by your remarks.
Pestana Miramar continuously strives to meet your needs and expectation.
Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Rui Feiteira
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2018 via mobile

We haven’t been to Madeira before, it is a beautiful lush island, once out of Funchal. We arrived late just as the restaurant was closing , but they still cooked a meal for us , the staff were very helpful with nothing too much trouble for them especially the waitress. The resort is very clean with lots of facilities.

Date of stay: September 2018
Trip type: Traveled as a couple
2  Thank N4091CWkarenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Gestor at Pestana Miramar, responded to this reviewResponded September 27, 2018

Dear Karen C,

Thank you very much for choosing Pestana Miramar Hotel to spend your first holidays in Madeira. The first of many, I hope!
It is great to know that you had such a lovely experience with us. Our main goal is to satisfy all our guest’s needs and to provide them the most memorable stay possible!
Thank you very much for you most kind contribution and we can’t wait to have the pleasure of welcoming you again to our Hotel.

Yours sincerely

Rui Feiteira
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2018

Everything was perfect. We really enjoy our stay at this resort, The island is beautiful, clean, and people are kind, helpful and good welcoming. The only thing it miss to be pefect will be sand beach! The food was good and you can find good place at good price.

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank dianepelletier67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Manager at Pestana Miramar, responded to this reviewResponded September 9, 2018

Dear dianepelletier67,

Thank you very much for your comments. The fact you have enjoyed your stay with us and took the time to gives feedback it’s the best award we can get. That’s what makes work even harder to meet all our guests’ expectations!

Best regards

Rui Feiteira
Manager

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Reviewed August 21, 2018

My husband and a friend and I stayed in a two bedroom unit at Miramar for a week starting at the end of July. The unit was large with two very nice bedrooms, a kitchen and a common room. Off the common room, their was a balcony with a table and chairs where we ate our breakfast every day. Unlike other time shares, the rooms were cleaned daily.

Beyond being a comfortable place to stay, they were extremely nice and very helpful - even before we arrived. They sent us information on the island and quickly answered the various questions we had as we read articles and guide books on Madeira.

On most past trips that we have taken, we have rented a car. Here, after we started some detailed planning of this trip, we cancelled the car that we had rented. There were several reasons for this decision. One was that we learned that it made more sense to do the levanda walks (walks along the clever irrigation system) with guides. In addition to gaining their expertise on what we were seeing, the tours we took had drivers who dropped us and the guide at the start of the walk and picked us up at a different place. This meant we saw twice as much and avoided a long walk uphill. A second reason was that we were walking distatnce to Funchal and could take the cable car from there to Monte. Combined, it would mean the car would likely not be used for half the days we paid for it. At this point, we compared our lists of other places we wanted to see and found that the East and the West tour offered by Pestana went everywhere we had listed. We quickly realized that there was no down side to using transfers from the airport, bus tours, guided levanda walks (especially the Risco Falls and the 25 fountains one), and a boat trip instead. As we did it, we realized it was not just much cheaper, but far more relaxing.

The resort had many nice amenities, including beautiful pools, but we found so much to do in Funchal and elsewhere on the island that we made very little use of them.

Date of stay: July 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
4  Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susana F, Manager at Pestana Miramar, responded to this reviewResponded August 26, 2018

Dear Eric C,

Thank you for posting your review on tripadvisor regarding your recent stay.

We are glad to know that your experience at Pestana Miramar was great and we look forward to welcoming you back to Pestana Hotels & Resorts.

Kind regards.

Rui Feiteira | Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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