We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely relaxing break, fabulous pools”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Pestana Casino Park
Ranked #35 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed March 18, 2014

My friend and I recently returned from a week at this hotel. We got an amazing deal as they price matched with 5% discount. The staff were welcoming most of the time. The hotel is very spacious. The pool, gardens and indoor pool and spa are fantastic. We relaxed here all week, something I rarely do on holiday. The breakfast buffet was great and we ate out by the pool in the sun.

The only complaint was that the room was too hot at night and we didn't get a good night's sleep as we had to sleep with the balcony door open and there was noise from the road. The hotel only one switch for air con or heat - not both at the same time. It is not controlled in the room. The hotel manager said that many guests were cold at night so they couldn't turn the air con on. They gave us a large fan but it wasn't much use.

It's a great location to walk to town or out towards the lido area. Our favourite restaurant was Dona Amelia not far from the hotel. The seafood soup and beef kebab.

Room Tip: We had a garden room. Nicer then hill view but not close to sea end.
See more room tips
  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Tango008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (3,062)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,338 - 1,344 of 3,062 reviews

Reviewed March 16, 2014

Pestana Casino Park is a very good hotel with a superb location in Funchal. The hotel is designed by Oscar Niemeyer and is a 70ies icon. Much of the original interior is still used and together with the original design it gives the hotel a special ambiance. From the hotel there is a fantastic view over the city, the harbour and the sea. We only met friendly staff and we were impressed by the very big and very nice breakfast buffet. The only negative things we can say about the hotel is that we found the beds to hard.

Room Tip: The rooms on 4th and 5th floor have the best views. If you like morning sun choose a odd numbered ro...
See more room tips
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josecarlos_fernandes, Manager at Pestana Casino Park, responded to this reviewResponded March 17, 2014

Dear Guest,

We are delighted to know that you have throughly enjoyed your stay at the Pestana Casino Park Hotel and that you have found our staff accommodating. The constructive comments you posted on Tripadvisor were so very welcome!
Now we are looking forward to the pleasure of welcoming you in a not too distant future where no efforts will be spared to make your stay a most enjoyable and memorable one.
With best regards from the island of flowers and eternal Spring.

José Carlos Fernandes
Unit Manager
Pestana Casino Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2014

My abiding memory of this hotel - and this is our second visit - is space; everywhere you go from the enormous restaurant to the reception area, to the bars, to the rooms and even the quiet spaces halfway along the corridors on each floor. There is wide open space everywhere even on the two below ground level floors. The rooms themselves are well equipped and all have balconies but why no wi-fi in the rooms. It does seem strange that you can go out of the door, walk 20 paces along the corridor and find wi-fi but the minute you head back into your room you lose it. The pool and the surrounding areas are magnificent and there are enough sunbeds in various sections to avoid the unseemly scramble for position. Breakfast is superb as is the evening buffet but we would echo earlier comments about luke-warm main courses. The mark of a good hotel is to ask yourself as you walk out the door: Would I comeback? Our answer is a resounding Yes! And we will.

Room Tip: Like most hotels the higher up you go the better the view; and it's worth paying that bit extra...
See more room tips
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josecarlos_fernandes, Manager at Pestana Casino Park, responded to this reviewResponded March 17, 2014

Dear Tripadvisor reviewer,

It was with real pleasure that we read your very nice thoughts about your stay with us and we thank you for posting your lovely comments on the TripAdvisor.Thank you for making it so special!

On behalf of the management and all staff of the Pestana Casino Park Hotel we look forward immensely to your next visit in a not too distant future, where no efforts sill be spared to make your next stay a most enjoyable and memorable one again!

Kindest regards from the Sunny Madeira!

José Carlos Fernandes
Unit Manager
Pestana Casino Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2014

The location of this hotel is one of the best, it is at the start of the hotel area and so the nearest. The ten minute walk into town is down hill and there is a reasonably steep hill back, However if you are walking back to the other hotels you still have to climb the hill, anyway there is always a bus.
The staff are friendly and helpfull and the breakfasts offer a large varied selection.. The mini sausages may not taste like Walls but hey you are in Portugal. The hotel was designed by Oscar Neimeyer the would famous Brazilian architect who did not like straight lines and this can be seen in the design of this hotel, it is worth stopping every now and then to look at the perspectives, for instance the ceiling and external canopy lines - the latter appears to sweep into the lower level dining room and transform into the balcony of the upper dining area. Likewise the view from the dining room over the infinity pool is first class. Some reviews have said that the hotel is not five star, well it may not be up to the same standard as Reids hotel (we went there twice) but it is only 40% of the cost. You gets what you pay for and if you want to stay in one of the better hotels, then we would recommend Pestana Casino.

Room Tip: There has been some adverse comments about the none refurbished rooms, we cannot comment because our...
See more room tips
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank DWB211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

This is the second time we have stayed at the casino Park, mainly because of its close proximity to the centre of Funchal. The hotel is fine although we did find the beds to be very hard but that is a matter of personal preference.
The staff were friendly and helpful.
However, our main concern was the main course at the buffet dinner each evening. The starter and desert buffets were great but the main courses seemed to have been cooked for hours and kept luke warm under lights and the result was very disappointing food.
I would recommend you only stay there on a B&B basis.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josecarlos_fernandes, Manager at Pestana Casino Park, responded to this reviewResponded March 10, 2014

Dear Tripadvisor Reviewer,
Thank you very much indeed for choosing the Pestana Casino Park Hotel for your recent holiday in Madeira and for sharing your comments on TripAdvisor.

We are delighted to hear that you were made to feel welcome and that you found our staff to be friendly and informative. This is exactly how you should feel!

Your comments about the food at dinner have been passed to our Chef. This might have been an occasional situation.

We do sincerely hope to have the pleasure of welcoming you in a not too distante future and assuring you of our best attention at all times we remain with kindest regards from the Sunny Madeira!

José Carlos Fernandes
Unit Manager
Pestana Casino Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

There is not much to add to the excellent reviews for this hotel. Very clean, comfortable and extremely well positioned, just a 5 minute walk into the town. The only criticism I have is that the hot food, both breakfast and buffet style evening meals although very well presented and offering a wide choice, were not always that hot. Also there was often no one available to serve the evening dishes that were not self service. But other than that, I cannot fault the hotel.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Fussydave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josecarlos_fernandes, Manager at Pestana Casino Park, responded to this reviewResponded March 10, 2014

Dear Tripadvisor Reviewer,
We are delighted to know that you have found our Hotel and staff accommodating. The constructive comments you posted on Tripadvisor were so very welcome!
We are sorry that our dinner food did not meet your expectation regarding the temperature.
Now we are looking forward to the pleasure of welcoming you in a not too distant future where no efforts will be spared to make your stay a most enjoyable and memorable one.
With best regards from the island of flowers and eternal Spring.

José Carlos Fernandes
Unit Manager
Pestana Casino Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

We decided that if we were going to Funchal again, for the third time in five years, we wanted to go back to the Pestana Casino Park. I know that some of the reviews since our last visit have suggested that it is passed its best but I would disagree. The design of the hotel, by Oscar Niemeyer is unique and far more interesting than some of the prefabricated boxes that you get in so many places these days. Part of the joy in the design are the sweeping curves and the space that is created within and outside the hotel. It has benefitted from a refurbishment relatively recently although some of the broader concrete expanses do show their age a little. The view from the Panoramic Restaurant across the inifinity pool to the harbour is brilliant. We had booked a mountain view room but we were offered and took a free upgrade to a side sea view which was looking away from Funchal towards Reid's Hotel which was fine. The room was large enough with good facilities such as flat screen TV, good storage, room safe, balcony with seating, a really wide bed, a separate toilet from the bathroom etc, however there is no provision for making tea or coffee which is an unfortunate omission. The staff are still very helpful be it at reception, the main entrance, bar or restaurants. There is very limited parking immediately outside the hotel main entrance, however for EU4 per day you can park a short walk away in an overflow car park which worked well. We went to the Casino one evening for the three course meal and entertainment and we had a very enjoyable time with plenty to eat and drink, very good band and singer and good dancing afterwards. Its certainly one of our favourite hotels and I'm sure that we will be back again sometime.

Room Tip: Go for a harbour sea view room if you like watching the comings and goings in the harbour.
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank TJ862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Funchal hotels
1.8 mi away
Pestana Grand Premium Ocean Resort
1.1 mi away
Melia Madeira Mare Resort & Spa
0.3 mi away
Pestana Carlton Madeira
Pestana Carlton Madeira
#32 of 88 in Funchal
2,464 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hotel The Cliff Bay
Hotel The Cliff Bay
#4 of 88 in Funchal
3,103 reviews
0.6 mi away
Quinta da Casa Branca
Quinta da Casa Branca
#3 of 88 in Funchal
966 reviews
1 mi away
Pestana Palms
Pestana Palms
#15 of 88 in Funchal
539 reviews
Show Prices
Show Prices
Show Prices

Been to Pestana Casino Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pestana Casino Park

Address: Rua Imperatriz D. Amelia 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Funchal
#16 Family Hotel in Funchal
#25 Spa Hotel in Funchal
#31 Romantic Hotel in Funchal
#33 Luxury Hotel in Funchal
Price Range: $102 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Casino Park 5*
Number of rooms: 379
Official Description (provided by the hotel):
The Pestana Casino Park is a 5-star hotel in Funchal, Madeira, surrounded by 15,000 m² of private gardens. Designed by world-renowned master architect Óscar Niemeyer, this hotel is adjacent to the Funchal bay cruise port. Plus, it is only 5 minutes on foot from the city centre and the epicentre of the city's social and cultural life. Its privileged location on the shores of the Atlantic Ocean makes it one of the most famous hotels on the island of Madeira. It features an infinity swimming pool, gardens with peaceful alcoves, a private car park available for a fee, a Spa where you can schedule a massage and/or Magic Spa treatment, and an indoor swimming pool with water jets, jacuzzi, Turkish bath, sauna and gym. You can enjoy four restaurants and bars with views overlooking the tennis court and access to the Casino da Madeira, with games, shows and a nightclub. All rooms have Wi-Fi and a private balcony. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with PESTANA MANAGEMENT - Servicos de Gestao S.A., World Independent Hotel Promotion, Expedia, Hotels.com, Booking.com, Orbitz, getaroom.com, Travelocity, Hotwire, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Pestana Casino Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Hotel Park
Pestana Casino Park Madeira/Funchal

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing