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“SEEN BETTER DAYS, ALAS”

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Pestana Casino Park Hotel
Ranked #35 of 86 Hotels in Funchal
Certificate of Excellence
Isle of Man
Level 5 Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“SEEN BETTER DAYS, ALAS”
Reviewed October 30, 2013

Five star it isn't as they hotel is showing its age and in need of an upgrade. That said, the rooms are spacious, and comfy. The food at breakfast is on the whole very good. The gardens very nice. Rooms overlooking the casino do get the thumping noise of entertainment, can't call it music, all night until 3 am. Also lots of people smoking on their balconies made it impossible to sit on our own balcony or keep the door open. I would class this hotel as an average 4 star compared with other hotels in Funchal.

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank HWBIOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Peterborough, United Kingdom
Level 6 Contributor
330 reviews
177 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed October 29, 2013

Stayed for one night only.
Room was on the first floor overlooking the garden and casino. Big enough for one person and quite pleasant. Very clean with a huge comfortable bed.
The restaurant has fabulous views over the harbour and the buffet breakfast was ok. Plenty of food but if you wanted a full english you would be limited to toast eggs, bacon and beans. And it could have been a little hotter.
Lovely big lobby and a very pleasant coffee shop with plenty of outside and inside seating.
Would have no qualms about returning. Had very little contact with the staff but certainly didn't encounter grumpy!

Room Tip: Probably a high sea view.
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  • Stayed October 2013, traveled on business
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Helpful?
Thank awayagainBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bere Regis, United Kingdom
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 29, 2013

Having a long wait to check in wasn't good, behind a coach load of other tourists did nothing to improve my mood. It didn't get any better on the way to the room on the 3rd floor, the corridors are the darkest I have ever had the pleasure to walk down they also seamed endless, Im sure a little light paint would have improved things not to mention the dark red carpet (stained). The room was clean and dated....but then again the view was spectacular from the balcony looking out over the hill towards Funchel. The Breakfast was great a good spread of fresh fruit and cooked food the coffee hot and excellent., the evening buffet passable.
The staff all very friendly. The public areas of the hotel are very good with the swimming pool and gardens in a beautiful setting looking out to sea and the hills behind.
In all I would say the hotel is more 3* with the service from the staff and the public areas 4*. A good update would not go a miss. Just one more thing if you like a good nights sleep don't have a room that looks over the Casino as its very noisy until 4am.

  • Stayed October 2013, traveled with family
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Helpful?
1 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 4 Contributor
27 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 29, 2013

We enjoyed our week at Casino Park,good views from restaurant,gardens overlook marina and harbour,breakfast very good, dinner not 5star standard,weather very good.nice to see Funchal again after about five years,local restaurants are suffering ,I think with hotels offering half board and all inclusive

Room Tip: get a room near lift as long corridors
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  • Stayed October 2013, traveled with family
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Helpful?
Thank chef758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 29, 2013

We had fabulous time end of June 2013.
The hotel has been 5 star in the 80's ,not now. However you don't pay for 5 star so I cant see where is the problem. The rooms are specious, the breakfast is excellent and the pool area is fantastic!
The location is very convenient to explore Funchal.
We preferred to have our dinners at Old Town as the food was much better and cost the same. You can get there walking just 20min.
The staff is really helpful. From the activities we recommend the traditional Madeira evening and visiting the botanic garden-it is stunning!
Don't go to Porto Santo-nothing there just a 2 hour ferry trip in each direction.

There is a small garden next to the hotel open daily from 9am till 5pm. Must visit!

You will have great time!

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank ketymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter UK
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 28, 2013

We stayed at the Pestana Casino Park Hotel in December over New Year. It was a typical excellent hotel from the Portuguese hotel group "Pestana". The location is superb overlooking the harbour and just a short walk into Funchal. Part of our package included entry into the New Years' Dinner and ball. It was a most fantastic evening with quality food and the music consisted of the casino cabaret which they shipped in from the Casino next door which they own. At midnight we were taken onto the lawn to watch the Funchal firework display which takes place simultaneously from 7 locations throughout the bay. The 6 cruise liners whom had come into the bay to enjoy the spectacle joined in with their ship's horns at midnight. It is know to be one of the greatest firework displays in the world. A must to see and the hotel is exceptional. The next day, on new years day, at lunchtime, there was a further banquet served in the restaurant.
Madeira and the whole of mainland Portugal celebrate New Year in big style. They call the parties Revellion. Don't miss.

Room Tip: Take a harbour view room and you can watch the firework display from your balcony.
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  • Stayed December 2012, traveled as a couple
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Helpful?
Thank ballyskiffle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
Reviewed October 26, 2013

An absolutely breathtaking Hotel and scenic capital city. Great room. Food was excellent and the wine list extensive (but expensive). Funchal is exceptionally clean having been voted the cleanest capital in the EU for 5 years. Buses and taxis are frequent and the gardens very pretty and the people very hospitable and the weather was warm but not too uncomfortable. Would visit for longer next time.

  • Stayed August 2013, traveled with family
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Helpful?
Thank JonathanPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pestana Casino Park Hotel

Property: Pestana Casino Park Hotel
Address: Rua Imperatriz D. Amelia, 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Funchal
#25 Family Hotel in Funchal
#25 Spa Hotel in Funchal
#31 Romantic Hotel in Funchal
#33 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pestana Casino Park Hotel 5*
Number of rooms: 379
Reservation Options:
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Also Known As:
Pestana Hotel Park
Pestana Casino Park Hotel Madeira/Funchal

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