We booked this holiday with Atlantic Holidays mainly due to the fact we could fly from our local airport, they advertised several hotels in Madeira but the Casino Park was the only one with vacancies, having stayed for the week we now know why. The public rooms are very nice, lots of space and very clean. The rooms are small and the furnishings are shabby and tired, not much storage space, no Tea and Coffee facilities there has been provision for this built in to the room but you had to pay extra for a kettle. It took 20 minutes to get served a pre dinner drink from the bar mainly due to lack of staff and this poor service continued for dinner when trying to order water and wine and waiting for the buffet dishes to be replenished. The staff we very pleasant and helpful throughout our stay but understaffed and under pressure in the dining room. The food was good and plenty of choice, lots of fresh fruit and some lovely sweets. Overall we have to say we paid for 5 stars but we certainly did not get 5 stars. We have stayed in 5 star hotels around the world including previously in Madeira so we know what to expect.
- Official Description (provided by the hotel):
- The Pestana Casino Park is a 5-star hotel in Funchal, Madeira, surrounded by 15,000 m² of private gardens. Designed by world-renowned master architect Óscar Niemeyer, this hotel is adjacent to the Funchal bay cruise port. Plus, it is only 5 minutes on foot from the city centre and the epicentre of the city's social and cultural life. Its privileged location on the shores of the Atlantic Ocean makes it one of the most famous hotels on the island of Madeira. It features an infinity swimming pool, gardens with peaceful alcoves, a private car park available for a fee, a Spa where you can schedule a massage and/or Magic Spa treatment, and an indoor swimming pool with water jets, jacuzzi, Turkish bath, sauna and gym. You can enjoy four restaurants and bars with views overlooking the tennis court and access to the Casino da Madeira, with games, shows and a nightclub. All rooms have Wi-Fi and a private balcony. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with World Independent Hotel Promotion, Priceline, Booking.com, Expedia, PESTANA MANAGEMENT – Serviços de Gestão S.A., Hotels.com, Cancelon, Hotwire, Cheap Tickets, Travelocity, TripOnline SA, getaroom.com, HotelQuickly, Agoda and Evoline ltd so you can book your Pestana Casino Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pestana Hotel Park
- Pestana Casino Park Hotel Madeira/Funchal