We went with a group of friends for New Year - we asked and got a lovely room on the 4th Floor overlooking the harbour.
This was our second visit in 2012 - the first time we had a Garden View Room. This time a Side Sea View Room.
Reception seemed very disorganised this time - a lot of staff we did not recognise. The check-in was not smooth - not all papers asked for. Also our room did not become reday until late afternoon though the Hotel knew we were arriving realy morning because of flights.
We have never had a problem with noise at this Hotel until this time - must be party time. On 30 December there was a private party in the Conference Centre with very very loud music that penetrated the double glazing until well after 4 am. IN UK this would be antisocial and the Police and LA would have intervened. We have formally complained to the Hotel and the Tourist Authorities. My advice if you are going during the party season ask for a room at the rear of the Hotel .
Breakfast has also changed - self service for tea/coffee - thus less staff. Tables cleared more slowly.
Having said that we all enjoyed the fireworks and te Christmas lights - not to be missed !!!
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- Also Known As:
- Pestana Hotel Park
- Pestana Casino Park Hotel Madeira/Funchal