We arrived in Madeira slightly anxious given some reviews we had read but most of them are frankly absolute tosh. Some people obviously get great joy in complaining for the sake of it. This is a beautiful hotel and you will have a great time here. The entire hotel is very open plan and pretty huge. It is well appointed just a short stroll to the centre of Funchal. The staff are extremely friendly and accommodating and couldn't do enough for my wife and I and our one year old. They make you feel very special.
We went half board and there is a good choice of food at both breakfast and dinner both hot and cold. I agree that it would get samey if staying for a fortnight but that's the same everywhere. The dining room is massive and has a great sea view. There are lots of restaurants nearby if you fancy a change.
The pool area is lovely with lots of places to sit and unwind; the hotel epitomises relaxation. The pool itself is rather deep so be careful if you are not a strong swimmer. I would recommend the indoor pool as an alternative. A bit on the chilly side but has the feel of a spa with bubbles everywhere and a lovely place to chill with a book. I feel this has the wow factor.
The rooms are also very comfortable with DVD, flatscreen with a multitude of channels, beds are fine (don't listen to moaners!), safe and if you want to hire a kettle it's £4 which is fair. They are very modernly decorated and a decent size. The balcony is also a good size but as others have said the seats are backbreaking. These need changing with immediate effect! The balcony also does not have a light which isn't great when you have a one year old inside asleep and you want to read a book outside!
Overall this is a very comfortable 4 star plus hotel, not five, and we would definitely stay here again. Its not the prettiest building ever constructed and the name sounds a bit tacky but it's what is on the inside that counts.
- Official Description (provided by the hotel):
- The Pestana Casino Park is a 5-star hotel in Funchal, Madeira, surrounded by 15,000 m² of private gardens. Designed by world-renowned master architect Óscar Niemeyer, this hotel is adjacent to the Funchal bay cruise port. Plus, it is only 5 minutes on foot from the city centre and the epicentre of the city's social and cultural life. Its privileged location on the shores of the Atlantic Ocean makes it one of the most famous hotels on the island of Madeira. It features an infinity swimming pool, gardens with peaceful alcoves, a private car park available for a fee, a Spa where you can schedule a massage and/or Magic Spa treatment, and an indoor swimming pool with water jets, jacuzzi, Turkish bath, sauna and gym. You can enjoy four restaurants and bars with views overlooking the tennis court and access to the Casino da Madeira, with games, shows and a nightclub. All rooms have Wi-Fi and a private balcony. ... more less
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- Also Known As:
- Pestana Hotel Park
- Pestana Casino Park Madeira/Funchal