Just read the previous report, and can comprehend completely.
Booked some time ago and was getting very worried upon reading recent reviews.
This hotel is some way out of Funchal, however is served by a regular and free transport bus that runs every 45 minutes throughout the day from 9am until 9pm.
The walk into town along the front is nice, and took us about an hour and 45mins. There is also a walk in the opposite direction towards a small fishing village about 3km away that took around 45mins.
Now to the hotel. As a group of four friends, we requested high floors and adjoining rooms - duly organised and ready upon our arrival at 12noon. Reception staff were helpful and friendly throughout - although one major moan, they told us the toboggan was open on a sunday until 4pm - it isn't at all! Wifi vouchers for 30mins were handed out, and you could have more than one each day without question or charge.
Food. There was a limited selection, however all was tasty and nicely cooked. Each meal provided a minimum of two meat options and generally two fish. Cold beef at lunch was lovely. Salad options were not to my liking, and again not too much choice. Cakes were lovely, fresh and moist. Restaurant is nicely situated right alongside the sea. Breakfast on the patio each morning - perfect! Hot and cold options available with coffee, and the regular AI packet fruit drinks. No fizz either that is now becoming the norm for a good 4*.
Drinks. I believe you can tell a good All Inclusive by the drinks on offer. Here there was a limited selection of spirits, along with white and red wine. Personally I thought the wine left for guests to help themselves to at meal times to be watered down, much better to get from the bars. The bar men are always friendly and helpful too, and mixed up a couple of 'house' cocktails for us that we thoroughly enjoyed. Mind you if you are prepared to pay then REALLY nice cocktails are available, there is a 30% (although only given 20% pre-set in till), offer after 9pm. One of the nicest cocktails I have ever had.
Rooms. Beds are well sized and comfy. Shampoo, soap and shower gel provided of an acceptable standard. Could not fault the sea view, and for those that moan about the noise - GET A LIFE!!! This was therapeutic and we didn't want to leave behind. Air conditioning really is needed, do wonder if this is going in during the forthcoming re-fit.
POOL area was nice, and pool heated to just the right temperature. A jacuzzi spa alongside was fabulous. Entrance then to a free gym plus steam room and sauna. Unfortunately our visit to the sauna was spoiled by an old german entering without clothing or any respect to us either - so we left quickly.
So.......... why have I only given 3 stars???
This hotel is 'Saga City'. Entertainment is so dire at night we couldn't bear to stay inside and it was just what we imagined an OAP centre to be like - without the bingo! Croaners that couldn't sing killing decent songs.
To rub salt in wound, Saga Club even had their own lounge and eating area.
If you are over 65, and like the sea (and its noise) then I think you will love it - if not, then think carefully.
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- Also Known As:
- Pestana Bay Ocean Aparthotel Hotel Funchal
- Pestana Bay Ocean Aparthotel Funchal
- Pestana Bay Hotel Madeira
- Pestana Ocean Bay Hotel Madeira/Funchal