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Pestana Palms
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Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of $143/night.

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Reviews (591)
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All reviewsround buildingvila lidosea viewdirect access to the oceanhuge supermarkethappy hourthrough rciexcellent supermarketwalking difficultiesceiling fanowner relationssuperior studiosmall kitchenettetimeshare apartmentspool areaeighth floorsound of the waves
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Reviewed September 2, 2013

It was a truly pleasant experience to stay at the Pestana Palms in Funchal. Located in Lido, just a few minutes away from Funchal (Madeira's capital), this beautiful resort and hotel gives you all the comfort needed for a relaxing holiday. The full-equipped apartment was spacious enough, with a magnificent terrace with a panoramic view over the ocean.
The resort offered three restaurants and bars, a swimming pool and a fitness center. Also, they have a a direct private access to the beach. I also recommend the restaurant if you don't want to cook at home; they have a fantastic offer of dishes. The staff was helpful and truly gentle.

  • Stayed: August 2013, traveled as a couple
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1  Thank Maiten_Panella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded September 17, 2013

Dear Guest,
Thank you very much for your recent stay with us at the Pestana Palms Ocean Aparthotel and in the beautiful Madeira Island.
It was with great pleasure that we have received your comments posted in tripadvisor website, for which we thank you for.
We sincerely hope to welcome you in a near future in our hotel.
With my kindest regards on behalf of all the hotel team, I remain.
Rubina Campos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2013

We have just returned from 7 wonderful days at the Pestana Palms.Every single member of staff we encountered were excellent, in particular the restaurant staff.The location of the hotel is superb,directly over the sea with the most wonderful views you could wish for.The room was a little dated but was spotlessly clean and had every facility you needed.We travel often and always stay in 4 or 5 star hotels,the Pestana Palms will be at the top of our list and we look forward to returning.They definately make their guests feel special and Madeira is a beautiful island with lots to see and do.

Room Tip: All rooms have a sea view but rooms ending in 5,6,7 and8 have the best sea view.
  • Stayed: July 2013, traveled with family
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5  Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded August 9, 2013

Dear Guest,
Thank you for your recent visit to the beautiful Madeira Island and also for choosing the Pestana Palms as your accomodation.
Our guests sincere opinion is very important for us to evaluate our services, and we thank you for your kind comments regarding our services in this website.
We sincerely hope to welcome you in a near future in our hotel.
With the best regards on behalf of all Hotel Team, I remain.
Yours sincerely,
Rubina Campos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2013

close to the beach.....a short walk to town....lots of local restaurants.....very clean...very nice staff....we had a great time here ...highly recommended....pool was clean...breakfast on the balcony overlooking the ocean is amazing.....the main building is retro old inside...well worth a visit.... you'll love it

Room Tip: they all face the ocean with balcony
  • Stayed: July 2013, traveled as a couple
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6  Thank paul t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded August 6, 2013

Dear Guest,
Thank you very much for your recent stay at the Pestana Palms Ocean Aparthotel as well as for taking the time to post your comments in this website.
It was with great pleasure that we have read your sincere comments for which we thank you for.
We look forward to welcoming you in our hotel on a future visit to Madeira Island.
Best regards on behalf of all Hotel Team.
Yours sincerely,
Rubina Campos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2013

We got the Palms on an RCI exchange. First impressions were Luke warm but frankly we ended up highly delighted with our choice.
The staff are very helpful and welcoming and try hard to make your stay memorable. The Palms consists of apartments and a hotel (it's the rotunda in the pictures) which overlooks the pool area.
Rooms are slightly dated but very clean and there is a maid service each day. Pool towels are provided.
The reception is located in a separate three storey building which also houses a restaurant, bar, library and pool room.
The location on the sea front is great, in fact you can literally climb into the sea off the two jetty's.
Getting a pool side bed was never a problem and there are plenty of events going on throughout the week.
The Palms is located next to the old Lido which is closed and looks run down, there appears to be some building work going on so maybe there are plans to restore it.
Opposite the Palms is a huge supermarket, which you wouldn't know was there, and plenty of restaurants with bars up on the main road.
All in all, I would definitely consider revisiting and would recommend to anyone.

Room Tip: All the apartments are good. We did meet a couple who were in the hotel on the east side who said the noise of the waves crashing on the rocks below did wake them up!
  • Stayed: July 2013, traveled as a couple
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4  Thank Hazelnutineverybite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded August 6, 2013

Dear Guest,
thank you very much for choosing the Pestana Palms for your recent stay at the beautifull Madeira Island.
We would also like to thank you for taking the time in posting your most sincere opinion about us, for which we thank you for.
Looking forward to welcoming you on a near future in our hotel, I remain with the best regards on behalf of all Hotel Team.
Yours sincerely,
Rubina Campos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

Overall a very nice hotel. Even though it's not the most modern, it is very well kept, clean, staff is very nice, pool decent size and there are always available sun beds. I also appreciated that you have access to swim in the sea.

Our room was on the top floor and it was huge. Separate living room and bedroom + a large terrace with beautiful sea view.

We had a theme dinner one night (local BBQ) and it was very tasty and you could find all the local specialities there. Restaurant staff was always smiling and helpful.

Breakfast was also good but as in (too) many hotels, it was busy, tables were not cleaned, glasses and coffee cups were missing, they run out of warm dishes etc. The breakfast was available only until 10 AM. The restaurant was very busy during the last hour so I can't help wondering if keeping the breakfast open until 11 would help the situation a little bit. This is what I'd try if I was the owner of the hotel.

The area where the hotel is is a busy area with large selection of restaurants + there is a good grocery shop only some 50-100 meters away.

Taxi to Funchal centre was about 6-7 eur / one way.

I can recommend this hotel to anyone looking for a quiet, well kept hotel by the sea.

  • Stayed: July 2013, traveled as a couple
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5  Thank sanna l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded August 6, 2013

Dear Guest,
Thank you for your recent stay at the Pestana Palms Ocean Aparthotel as well as for taking the time in posting your comments on this website.
We would also like to thank you for your positive feedback regarding our services. Our daily aim is to fulfill our guests expectations.
Best regards on behalf of all hotel Team.
Yours sincerely,
Rubina Campos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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