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Pestana Palms
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All reviewsround buildingvila lidosea viewdirect access to the oceanhuge supermarkethappy hourthrough rciexcellent supermarketwalking difficultiesceiling fanowner relationssuperior studiosmall kitchenettetimeshare apartmentspool areaeighth floorsound of the waves
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Reviewed May 20, 2013

The hotel is probably as close to the ocean as you can get in the Funchal area. The room, service, buffet breakfast, the facilities we used - everything met our expectations and made for an enjoyable stay. It seems each room in this hotel boasts an ocean view. A supermarket is right across the road and numerous more or less expensive restaurants offering local and international cuisine are within walking distance.
The hotel, as many reviewers have noted, is off the center of Funchal, but this is absolutely not a hurdle to exploring the city and suburban attractions given the city's well developed bus services.

  • Stayed: May 2013, traveled with family
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Thank Viktor_Viktoriia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded May 22, 2013

Dear Guest,
First of all, I would like to thank you for your recent stay at the Pestana Palms Ocean Aparthotel and also for taking your time in posting your comments on this website.
Thank you very much for your positive feedback about us.
Looking forward to welcoming you again amongst us, I remain with my best regards.
Rubina Campos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2013

We stayed in this hotel for a week in early May 2013. It is a little way out of Funchal in the Lido area but is well served by local and sightseeing buses...all of which stop at the top of the hill about 50metres from Hotel. The rooms are lovely we had a double in the garden part with balcony and views of the ocean, comes with mini kitchen and full sized fridge. The Hotel restaurants are nice, though the standard evening buffet fare is a bit limited and expensive, we tried it 3 nights(as we had already purchase a 3 day dinner and breakfast package) and would not bother next time, The buffet breakfast is very good and you can get a seat on the balcony overlooking the sea!! The staff are very good and I would not hesitate to stay here again.There are lots of restaurants within walking distance of the Hotel, we tried Shelter - excellent 3 course daily special menu for 15 euro, Scat on the seafront was outstanding for evening meals and lunches. Barracuda above Suprmarket is cheap and friendly and tasty. One word of caution avoid the 'Seafood' restaurant at the top of the hill, on the 1st floor next to the Spar Supermarket, it is truly awful...unless you are a lover of seafood sticks!!
Overall though, the Palms is a lovely place to stay.

Room Tip: The Higher the room, the better the view
  • Stayed: May 2013, traveled as a couple
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Thank PooliesOnTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded May 20, 2013

Dear Guest,
Thank you very much for your recent stay at the Pestana Palms Ocean Aparthotel, and also for taking the time to post your comments on this website regarding several aspects.
We sincerely hope to welcome you back in our hotel.
In the meanwhile, I remain with my best regards,
Rubina Campos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

Nice hotel with easy access to swim in the clear , clean Atlantic. Lots of quality restaurants within 5 mins walk, so many that we never ate at the relatively expensive hotel restaurant..There is a supermarket just across the road. Staff were generaly friendly and helpful. One offerred to keep the (free) sauna and Jaccuzi open late so I could use late after returning from a hike.

  • Stayed: April 2013, traveled as a couple
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2  Thank Andrew_C_Exmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded May 15, 2013

Dear Guest,
Thank you for your recent stay at the Pestana Palms Ocean Aparthotel and also for sharing these comments regarding you stay with us.
We sincerely hope to welcome you back in a near future in our hotel.
With my kindest regards, I remain.
Rubina Campos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

We enjoyed our stay her very much. The staff were all very pleasant and everything was done to a high standard. Although a good half hour walk into the centre of Funchal, we enjoyed that as the weather was perfect and we like walking. The bus stop is only just up the hill from the hotel, for an easy trip to town. A lovely buffet breakfast was enjoyed each morning.

Room Tip: We had a room with sea views, also looking over the swimming pool.
  • Stayed: April 2013, traveled as a couple
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Thank Marilynmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded May 15, 2013

Dear Guest,
Thank you for your recent stay at the Pestana Palms Ocean Aparthotel and also for sharing these comments regarding your stay with us.
We sincerely hope to welcome you back in a near future in our hotel.
With my kindest regards, I remain.
Rubina Campos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

Beautiful Island with most of the population living in very busy Funchal. This hotel situated twenty minutes walk to the centre of Funchal. Out of the hotel, turn right and climb approx. 150 yards up Cardiac Hill to the main road. Seriously you must be fit to walk this hill, alternatively a local bus or taxi. The hotel is as described by others but eating in their restaurant is very expensive (March 2013, breakfast £12, evening meal £27). Recommend the Baracuda Bar in the small shopping complex just across the road, good food at reasonable price and excellent friendly service. I rate Pestana Palms "Good" but would not be in a hurry to revisit, would instead try other Pestana hotel nearer the city centre. Madeira is definitely worth a second visit.

Room Tip: With a sea view is a must and the upper floors preferred
  • Stayed: March 2013, traveled as a couple
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Thank DaveFirth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaPalms, Gerente de relações públicas at Pestana Palms, responded to this reviewResponded May 15, 2013

Dear Guest,
Thank you for your recent stay at the Pestana Palms Ocean Aparthotel and also for sharing these comments regarding your stay with us. Our Guests sincere opinion regarding our services are the reason why we work day after day to fulfill the needs of those who visit out hotel. Thank you very much for your sincere comments.
We sincerely hope to welcome you back in a near future in our hotel.
With my kindest regards, I remain.
Rubina Campos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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