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“Excellent Hotel - excellent New Year celebrations”

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Suite Hotel Eden Mar
Ranked #8 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed January 18, 2011

We have stayed in this hotel in the summer months before & chose to return for our New Years Eve trip this year, having visited many places at this time of year before (Paris, Hong Kong, Orlando) we can honestly say this was our best trip.
As has been said before the hotel and grounds are immaculate but what sets it apart from others is the frienliness of the staff who make you feel special on return visits. Although we were only staying on a bed and breakfast basis we were very pleased to find we were invited to the gala buffet dinner on New Years Eve followed by champagne whilst watching the outstanding fire works display overlooking Funchal. Staff really pulled out all the stops to make this a very special night.
To sum up - the couple from Norway we were sitting next to at the dinner said that they "had found their special hotel" and I think we have too. Keep us the good work - we look forward to returning.

  • Stayed: December 2010, traveled as a couple
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2  Thank N0rthy0rkshirec0uple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 12, 2011

Just wanted to basically repeat our review of the Eden Mar. We went back for New Year(december 2010 )which was our 3rd stay there.
It was as good as we'd found it during the previous holidays.
We ate in the Buffet restaurant and it was as good as usual,with a wide variety to choose from for all courses.Also we ate in the Med al la carte restaurant which again was up to its usual high standard.
The gardens are really well looked after and luscious,bet they are really colourful during spring and summer?
I also want to comment on the welcome guests receive from the reception staff,its no wonder that this hotel has a large number of repeat guests as the reception staff make you feel as though you've returned for a family stay,the send off on leaving can be just as warm.
I wonder if management know how much their girls on reception add to any holiday at the Eden Mar?
All in all we would recommend anyone if going to Madeira for the first time,try the Eden Mar as we are sure they will not be disappointed,should'nt forget also that you can use all the facilities of the adjoining Porto Mar and Residence,as the join is seemless.
Plus you can enjoy discounts after your first stay,on subsequent visits.
Enjoy

  • Stayed: December 2010, traveled as a couple
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Thank shroppiefly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2011

We have stayed here before but this year decided to push the boat out and stay over the New Year.
The Hotel did a wonderful job of organising the activities.
The New Years Eve gala buffet was very good, and afterwards we were taken to the local garrisson on the hill to view the fireworks, which many people commented on as being a better vantage point than the previous years at the football stadium.
The hotel provide even more food on our return at a party going on into the early hours.
The hotel management and staff must be commended on their service and attention to detail to make our holiday one to remember.

  • Stayed: December 2010, traveled as a couple
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2  Thank leicsduo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2011

We booked with the Holiday Warehouse.

This Hotel is brillikant. We were in Room 1117, just off Reception, above the Bar.

The facilities are outstanding, (Champagne Breakfast available & included!!).

The beds are soooooo comfortable, we are thinking of getting some at home :-) The rooms are spacious and with the kitchen facilities you don't have to eat out all the time, particularly if you do the day long trips and just want to chill in the evenings.

The trips we did do, were in max 8 mini-buses - I wouldn't go in a full size coach and the guides (Leonardo and Joe) were absolutely excellent. We got to know so much about the Island.

Wholly recommended - the Pools are good (2 indoor pools) - It was too cold for us to use the outside pools .. but we did see some people brave it.

  • Stayed: December 2010, traveled as a couple
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1  Thank DorsetMariac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded January 7, 2011

Dear Sirs,

Thank you for your comments about Eden Mar hotel.
First comment of 2011 and it feels very good to start the year with such a positive feedback that I will certainly share with my team.

Muito obrigado and hope to have you back soon,

Best regards,

Antonio Pais

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Reviewed November 22, 2010

Very good service. Friendly. Four restaurants with excellent food. Very beautiful garden.

  • Stayed: November 2010, traveled as a couple
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1  Thank T_De_Smet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded November 25, 2010
Google Translation

Dear Sirs,

Thank you very much for your comments about Eden Mar on tripadvisor. Glad that you have enjoyed the service, restaurants and other hotel facilities.

We hope to have you back in a near future,

Muito obrigado,

Best regards,

Antonio Pais

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Reviewed November 21, 2010

The Suite Hotel Eden Mar was so good! We had previously stayed in the sister hotel the Porto Santa Maria which is situated in the old town and found it to be excellent but for us the Eden Mar surpassed even this. It is a 4 star hotel, so not cheap, but it was amazingly clean. We were upgraded to a Suite with a fantastic ocean view from our huge balcony. We were able to unpack and get on with our trip before 7.30 pm. We ate at the nearby restaurant O‘Chefe (steak house) and we both ate their speciality steak on the stone, they were fantastic, you must try. The room was large and the bathroom was spacious. After walking all day (Levadas), we came back had a rest and a drink and then went to dinner later. For the other 3 nights of our stay we ate at the Restaurante Do Forte ( which was excellent), a Chinese restaurant in the old town (not so excellent, poor) and finally in the hotel Portuguese restaurant (very good ).The noise from outside was minimal. The temperature in the room was fine. The breakfast bar was perfect, fruit, coffee, tea, cereal, eggs, toast, sweets, juice-you don't need to buy anything outside. The water from the tap was perfect-no strange taste. The staff were great and particularly the reception staff who went out of their way to assist us and help with booking trips and taxi‘s. We cannot say enough good things. We can't wait to return.

  • Stayed: November 2010, traveled as a couple
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2  Thank WestieYeovil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded November 25, 2010

Dear Madam, dear Sir,

Using your words, thank you for an "absolutely fantastic” comment sent to tripadvisor about Eden Mar hotel . I will certainly share your thoughts with my colleagues but in particular with the reception team.

Also take the opportunity to inform you that we have other food options for future stays.
The Med, a Mediterranean space with very good food choices as well as very good wines and Il Basilico a very popular Italian restaurant where local and tourists mix for a pleasant dinner experience.

Hope to see you again in a near future,

Muito obrigado,

Best regards,

Antonio Pais

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Reviewed November 12, 2010

This was our fourth visit to the Eden Mar and it continued to live up to the high standards we have always experienced. This trip celebrated our wedding anniversary and after emailing the hotel we arrived to flowers/fruit/champagne and rose petals spread around the bathroom. A lovely touch. The breakfast is the best part of the day, sitting outside in the lovely gardens with plenty of choice, all food of a very high calibre. The rooms are roomy with large super king beds. My only slight critiscm is the high price of drinks but this was eased by the 10% off voucher because it was out 4th visit. One thing to watch out for is the Lido which is on the doorstep is currently closed due to damage at the storms earlier this year. Will be going again

  • Stayed: October 2010, traveled as a couple
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2  Thank brian_davies1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded November 14, 2010

Dear Sirs,

First of all thank you for the continuing support by staying in one of the Porto Bay hotels. You are one of the very special guests who contributed to a very successful number of repeated guests who stayed in Eden Mar in October/November 2010, (nearly 40%). THANK YOU.

Also thank you so much for such a positive post and for sharing it on Tripadvisor.

About Lido public poll, yes it has been closed since March/April this year and hopefully local authorities will find a way to rebuilt it. It is an infrastructure that has been missed by locals and tourists as well. I will forward your comments to the local authorities.

Again, Muito Obrigado and it will be a pleasure to welcome you for the next wedding anniversary next year.

Best regards,


Antonio Pais

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suite Hotel Eden Mar

Address: Rua Gorgulho 2 | Porto Bay, Funchal, Madeira 9004-537, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Funchal
#6 Spa Hotel in Funchal
#8 Romantic Hotel in Funchal
#8 Luxury Hotel in Funchal
Price Range: $95 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Suite Hotel Eden Mar 4*
Number of rooms: 146
Official Description (provided by the hotel):
Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence. ... more   less 
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Also Known As:
Suite Hotel Funchal
Eden Mar Madeira
Suite Hotel Eden Mar Madeira/Funchal

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