We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wonderful hotel - we'll return”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Suite Hotel Eden Mar
Ranked #8 of 87 Hotels in Funchal
Certificate of Excellence
Coventry
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Wonderful hotel - we'll return”
5 of 5 bubbles Reviewed July 27, 2013

We stayed here in June and are already looking forward to going back. The hotel itself looked fairly anonymous from the outside and when we arrived we had a slight sense of anti-climax. However, this was soon placed with delight when we got inside - it was cool, beautiful and spacious. We had a junior suite and were very happy with the amount of space, the balcony with beautiful views of the sea and the kitchenette. The gardens and grounds are stunning and we were able to use the facilities of its adjoining sister hotel, the Porto Mare. However, we were very happy where we were - there was lots of room around the pool, lots of spare sunbeds and it was very quiet and peaceful. We usually go all inclusive so were not sure about how we'd cope with B&B but there are lots of places to eat around the hotel plus some smaller and one large supermarket with everything you might need. We'd definitely recommend the hotel and will return soon.

Room Tip: We have only stayed once so can't really comment but we were extremely satisfied with our junior...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrsbeebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, July 31, 2013
Dear Guest,

Thank you so much for your feedback about your recent stay at Eden Mar and really happy to learn that you had a positive holiday experience.

We will be most pleased to welcome you soon hopefully,

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,327 reviews from our community

Traveler rating
    1,017
    270
    30
    7
    3
See reviews for
231
910
20
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (437)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
England
Level Contributor
165 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 bubbles Reviewed July 26, 2013

Never been to Madeira/Eden Mar during summer months.Always a winter visitor.

Everything we've said previously about Eden Mar was still applicable during this visit.
Differences between winter/summer:-

Eating outside,
Wonderful colourful plants in full bloom,(in particular the orchid garden)
Only real negative we observed was the placing of towels on sunbeds from early morning(doesn't really match all the positives seen elsewhere in the hotel?)

Everything else as we've always found.Pleasant attentive staff in all quarters,restaurants,bars,reception etc.
Management should be proud of standards staff apply.

Room Tip: Higher floors for better sea/garden view.We did find that the position of the sun in the sky in summ...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shroppiefly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, July 31, 2013
Dear Guest,

Many thanks for another stay with us and for sharing your thoughts about it with tripadvisor .
Yes we are very proud for the hard and attentive work of our team and we are pleased to receive comments like yours praising their efforts.

MUITO OBRIGADO,

Warm regards,

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Shields, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 26, 2013

Stayed at the Eden Mar for a week and the hotel is an excellent four star hotel, staff are all very friendly and well situated for restaurants. We upgraded to a suite and it was well worth the little extra we paid. Only used the hotel restaurant once but it was probably the best meal we had during the holiday

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Samjem98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, July 30, 2013
Dear Guest,

Thank you for the “Excelente hotel” review posted on tripadvisor about your recent stay at Eden Mar hotel.

Glad that overall you had a positive holiday experience.

It will be a pleasure to welcome you back on a future visit to Madeira,

Warm regards,

Muito obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed July 24, 2013

once again went back to the Eden Mar - excellent as usual and greeted by staff like the prodigal son!

Spotlessly clean, excellent food (especially in the Med Restaurant) and they are always upgrading the facilities (new carpets, painting) to keep the place fresh

Room Tip: rooms towards the left hand side of reception as you come in get the sun in the afternoon but can ge...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PhilipG22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, July 25, 2013
Dear Guest,


Just a short note to thank you for another stay at Eden Mar and for sharing on tripadvisor your positive holiday feelings.


Sincerely hope to welcome you back soon,

Warm regards,

Muito obrigado.


. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 24, 2013

This was our second stay at the excellent Eden Mar. As return visitors we became members of the Prestige Club which entitled us to discounts against food and drink at the hotel as well as some local shops and restaurants. The staff were very friendly and helpful and were of great assistance when we encountered a small problem during the second week of our holiday. We stayed on a bed and breakfast basis and would certainly do it again as the range of food allowed for plenty of variety. The place was spotless and the Porto Mare complex is a great place to relax. We would definitely recommend this hotel and look forward to returning in the future.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pamur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, July 25, 2013
Dear Guest,


Thank you for the “wonderful stay” review shared with the vast audience of tripadvisor.
It is rewarding to know that you had such a positive holiday and took benefit of being a repeated guest in your hotel.

We will be most pleased to welcome you again soon,

Warm regards,

Muito obrigado.


. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 23, 2013

This was our second visit to the Porto Mare Complex .Last time we had a superior room at the Porto Mare & this time a superior room at the Eden Mar.The Eden Mar is a much better room,larger & with the kitchenette & fridge allowed us to eat & drink when we wanted.The beds & pillows were firmer although I managed 10 hours sleep a night.
Reception Ladies were first class Cecilia going to a lot of effort to trace our previous visit 5 years ago so we could get the discounts in the Prestige Club
Because of the Prestige Club discounts we were able to eat on the meal voucher scheme & in our opinion the Table d Hote menu in the Alfama restaurant was superior to the buffet in the Alantida restaurant.Breakfasts were very adequate although the drinks were only luke warm
Downsides were the sunbed/umbrella farce where no beds or umbrellas are available after 8.30 am.The drinks are expensive & the whole complex suffers from a drains smell occasionally.
Do not go to the Thomson Welcome meeting or use the Thomson rep.She takes 1.5 hours to tell her life history & slag everything off & begs you to state she is excellent

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TigersFan2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, July 25, 2013
Dear Guest,


Thank you for the “A Very Good Hotel” review posted on tripadvisor about your stay at Eden Mar.

We are pleased to hear that you had a positive holiday experience and enjoyed the majority of our services and facilities.

We will be most pleased to welcome you again for the 3rd visit to our hotel..

Warm regards,

Muito obrigado.


. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Lincs
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 23, 2013

We chose this resort mainly due to the excellent reviews it receives on Tripadvisor and were not disappointed, despite the weather being a little 'iffy'! All the staff we came across were extremely friendly and helpful and the hotel was spotless in all the areas we went to.
The gardens are an absolute delight and definitely worth spending a little time in to admire the effort put into their upkeep and design rather than just walking through them, the labeling of the plants was particularly helpful in identifying some of the rarer species.
We picked a Superior room which came with a small and useful kitchen area and the room itself was plenty big enough for the two of us with most of the usual facilities, although I never did manage to find the listed BBC News 24 channel when trying to catch up on the cricket and Tour de France! We were sited on the sixth floor, which was easily accessible via the small but efficient lifts, and our balcony afforded us a great view over the resort and nearby sea.
We were on a bed and breakfast tariff but chose to purchase a three day slightly reduced voucher enabling access to the restaurant in the Eden Mar or shared complex of Porto Mare for an evening meal. On each occasion we chose the buffet in the Porto Mare with the food being plentiful and of a good standard. There are numerous restaurants nearby if you opt otherwise as we did on the other nights. We ate breakfast daily in the Eden Mar and have no complaints at all.
The sharing of facilities with the Porto Mare is a definite bonus with added choices of pools etc. We loved the indoor/outdoor pool at the Porto Mare which like most of the resort was quiet and relaxing.
I cannot really comment on the evening entertainment as it's not really our thing but there always seemed to be something going on.
Our only issue was with the lack of hot water each morning in our room. I called each day to reception advising of the issue and was finally told near to the end of the week that this was due to us being on the sixth floor and that in the morning there was always a high demand. I never pushed the matter but in fairness this seems a little antiquated for a modern four star hotel.
In summing up I would thoroughly recommend the hotel with it living up to all the good reviews it receives. The only reason for 'Very Good' rather than 'Excellent' being due to the hot water problem. As for Madeira, the jury is still out on that one...

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gra297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this review, July 25, 2013
Dear Guest,


Thank you for your feedback about your stay at Eden Mar. Glad that in general you had a positive holiday experience. Regarding the water issue I apologize for the explanation given, which is not accurate. I promise good attention to this point in order to solve it.

It would be a great pleasure to welcome you back on a future visit to madeira.

Warm regards,

Muito obrigado.


. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Funchal hotels
0.3 mi away
Hotel The Cliff Bay
Hotel The Cliff Bay
#3 of 87 in Funchal
5.0 of 5 bubbles 2,711 reviews
0.1 mi away
Porto Mare Hotel
Porto Mare Hotel
#7 of 87 in Funchal
4.5 of 5 bubbles 1,952 reviews
0.1 mi away
The Residence
The Residence
#6 of 87 in Funchal
5.0 of 5 bubbles 784 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Melia Madeira Mare Resort & Spa
0.8 mi away
Lti Pestana Grand
Lti Pestana Grand
#16 of 87 in Funchal
4.5 of 5 bubbles 1,806 reviews
0.5 mi away
Madeira Regency Cliff
Madeira Regency Cliff
#12 of 87 in Funchal
4.5 of 5 bubbles 1,099 reviews
Show Prices
Show Prices
Show Prices

Been to Suite Hotel Eden Mar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Suite Hotel Eden Mar

Property: Suite Hotel Eden Mar
Address: Rua Gorgulho 2 | Porto Bay, Funchal, Madeira 9004-537, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Funchal
#8 Romantic Hotel in Funchal
#8 Luxury Hotel in Funchal
#10 Family Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Suite Hotel Eden Mar 4*
Number of rooms: 146
Official Description (provided by the hotel):
Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Hotwire, Orbitz, Cancelon, Expedia, Agoda, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Suite Hotel Eden Mar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Suite Hotel Funchal
Eden Mar Madeira
Suite Hotel Eden Mar Madeira/Funchal

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing