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Hotel The Cliff Bay
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Reviews (3,168)
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1,650 - 1,655 of 3,168 reviews
Reviewed November 7, 2013

It is rare for hotels to live up to a 5 star grading but this hotel exceeds it. We stayed in room 804 on top floor and was perfect in every way. I can honestly say that every member of the hotel staff did everything they could to make the stay a memorable one. All the facilities were excellent and the pool areas were fantastic, and with it being sunny the whole time we used it a lot.

Stayed: October 2013, traveled as a couple
1  Thank Trevor Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

When I was for the first time in Portugal with my family in vacation, I stayed at this hotel. My family described it in just one word: superb! The rooms are superb! Like in a fairytale! My wife fall in love with the room the moment he stepped into the room. The room was very very big, clean, with nice furniture and a great balcony with an amazing view over the gardens and the sea! She never saw such a nice hotel! The staff is amazing and the breakfast was the best! Hope to come back next year!

  • Stayed: July 2013, traveled with family
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4  Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

Fantastic hotel with fantastic staff.
I am writing this, sitting on the balcony of our room, looking out across the Atlantic.
The rooms are immaculate and very spacious. The bed is the biggest I've ever slept in (8 feet) wide!
Food is first class and the staff are extremely good at their jobs as well as friendly and helpful.
There are many hoteliers out there who should come here and see what a hotel should be like.
Some reviewers have said that it's expensive - well it's not cheap but the experience is worth every penny. I just wish we could stay longer. Maybe next time...
(We didn't use the spa so I didn't give it a grade - but I'm sure it would have been as great as the rest of the hotel.)

Room Tip: Ask for a room with a "full" sea view.
  • Stayed: October 2013, traveled as a couple
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3  Thank Simonbikertrash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

Just had the most wonderful week in the Cliff Bay, We had problems with our flight and arrived a day late, tired and cross!
From the moment we walked into reception we were very impressed. The staff were very pleasant and everywhere was spotless. After registering we were shown to our room and wow what a room, very spacious and clean with a good balcony looking out over the gardens and the sea. You could feel the stress ebbing away.
We could not praise the staff enough for their friendliness and helpfulness, much more than you might expect, nothing was to much trouble. We thoroughly enjoyed our stay and will definitely be going back to Madeira and back to the Cliff Bay.

  • Stayed: October 2013, traveled as a couple
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5  Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

We have just returned from a week at The Cliff Bay. It was our first visit to Madeira, and we were very impressed with the island and the variety of experiences it has to offer. But what made our stay so special was The Cliff Bay. It has a wonderful setting - we had sea view rooms on the 6th floor - afternoon sun and evening sunset. It is closer to the centre of Funchal than many of the other large hotels. It is a half hour walk, or there is a courtesy bus during the day, and taxis are not expensive. The rooms were huge and the beds exceptionally comfortable. The staff were always courteous, friendly and helpful - nothing was too much trouble - reception helped us to book taxis and restaurants and to buy flowers to take home.The breakfasts were outstanding, and we enjoyed the live music each evening. The whole experience was superb.

Room Tip: Rooms on the higher floors are quieter. You have the choice of a Funchal view (including the harbour) with morning sun, or a sea view with afternoon sun.
  • Stayed: October 2013, traveled with family
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2  Thank TerryL34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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