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Hotel The Cliff Bay
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Reviews (3,204)
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All reviewsrose gardenmichelin star restaurantil gallopollofunchal viewle cliff barsea levellower poolpool stafftop floorwonderful hotelreturning guestssea waternothing is too much troublespa areadress codespa treatments
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1,686 - 1,691 of 3,204 reviews
Reviewed October 27, 2013

This was our fourth visit to this hotel and it never disappoints. From the moment the taxi driver picked us up with "welcome home" we enjoyed another perfect holiday. This hotel welcomes many returning guests... and the reason why???? ......The Staff!! Nothing is too much trouble....from the chamber maiids to the pool staff ....everyone smiles and greets you with a genuine warm welcome....I could mention every member of staff ....but the exceptional members were......Joao at the pool.....Ana at the Blue Lagoon and Nelson in the Rose Garden.....but i repeat ....every member of staff is exceptional ....We can't wait to return

Room Tip: Pay the extra for a sea view!!!!!
  • Stayed: October 2013, traveled as a couple
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3  Thank cornwalldolly2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

Just back from week,s stay at this fantastic hotel. Could not fault anything, food was excellent, very we'll presented and plenty of choice. Staff all great, everyone polite and helpful always service with a smile. Room allocated was fantastic lovely view over Funchal bay, enormous bed, seating area comfortable ,
TV with English channels and lovely mini bar etc. Would love to go back again just for the 5 star quality.

Room Tip: Top floor rooms better view ie 5th and above
  • Stayed: October 2013, traveled as a couple
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1  Thank Liz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

This is a brilliant hotel. I arranged my stay directly and they were a pleasure to deal with. They organised my transfers without any problems. Unlike other reviewer I found reception staff, in fact all staff, to be helpful, pleasant and efficient.
Breakfast was great and other food we had was also excellent. Yes it's a little expensive, but pay it, it's worth it.

Stayed: October 2013, traveled as a couple
1  Thank mintlawman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

Just returned from our 6th visit here and it was just as good as the other 5.Every where was spotless staff helpful if needed always polite which is more than can be said for some of the guests a please and thank you is just good manners. Breakfast had everything you could want. There were buzzers on the tables by the sunbeds if you wanted a drink so you didn't even have to get up .If you want modern white soulless hotel then this is not for you. If its a relaxing beautifully furnished hotel then this is it. Yes the drinks are dearer than other places but it is a 5 star hotel. looking forward to our 7th time sometime next year. Thanks for the upgrade.

Room Tip: morning sun face Funchal .Rooms above top pool end of corridor sun allday very private but slighty smaller but still big had connecting door to other room,6th floor.
  • Stayed: October 2013, traveled as a couple
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1  Thank jenny28_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

Cliff Bay is a very nice hotel, pretty gardens, many swimming pools and a good buffet restaurant. It is a big hotel but you don't notice that there are so many quests. There is only a lof of paperwork (everythings needs to be reserved and signed for). It is about 20 minutes walk to the centre of Funchal but there is a shuttlebus and a taxi only costs 8 euros. There are 2 beautiful golfcourses nearby and the hotel runs a shuttlebus to the courses.
We only thougt the 1 starrrestaurant was overrated

  • Stayed: October 2013, traveled as a couple
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1  Thank J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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