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“Great location, great hotel”

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Hotel The Cliff Bay
Ranked #4 of 86 Hotels in Funchal
Certificate of Excellence
York UK
Level 5 Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great location, great hotel”
Reviewed June 25, 2013

Stayed for 7 nights and found the staff, food, service and general amenities first class. The weather was a bit mixed during our stay but the hotel's location meant it was only a 20 minute walk into Funchal-be warned, however, it's a bit steep coming back! There is a courtesy bus but it serves several hotels so you have to book a seat in advance which is a bit of a hassle.We had opted for a Superior Room and it was! Because we were situated on the corner of the hotel, we benefited from a wrap around balcony! Although we could have eaten breakfast in the ll Gallo d'Oro (A La Carte) restaurant, we only opted for this once as the Rose Garden buffet was great and we didn't like the formality of ll Gallo d'Oro. One tip-take the open top bus tour (Red Line), it's great value for money (12 Euro) and the ticket is valid for the following day!

  • Stayed June 2013, traveled as a couple
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Helpful?
3 Thank Yorkie46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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aberdeen
Level 6 Contributor
274 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed June 25, 2013

This hotel certainly deserves it's high position on trip advisor, what surprises me is that it is not number one. The service provided by all the hard working staff we met was second to none, it was obvious they were all enjoying their jobs and striving to meet their customers expectations by ensuring they had a great holiday. The rooms are fantastic, very clean, spacious and with extra comfy beds. The resort itself is very spacious with swimming pools on both the upper and lower levels and access to the sea. There is good entertainment provided by the hotel on a nightly basis.

Room Tip: Garden rooms are better for sun in afternoon.
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  • Stayed June 2013, traveled as a couple
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Helpful?
3 Thank dferguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 25, 2013

This hotel is one of the best I have stayed at in the world. From the moment we arrived until the time we left it felt we had died and gone to heaven. The staff are fantastic and nothing is too much trouble for them. The bedrooms are spotlessly clean, beds really comfy with mattress toppers and bathrooms have everything you could ever need. I will certainly be back again.

Room Tip: Side Sea And Garden View Provides Sun Later In Day Which Is Great For A Few Drinks On Balcony!!
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank Jiggly17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 25, 2013

Just returned from a weeks stay at The Cliff Bay and a what a week it was. We cannot fault this hotel in any way. Nothing was too much trouble for the staff, they were so attentive and there was not one person who wasn't friendly. The food is outstanding and caters for everyone. Le Bistro has a set menu which is very reasonably priced and the Cliff Bar offers flexibility. The June fireworks in Funchal every Saturday night was the perfect way to round off an amazing holiday. Can't wait to return!!

  • Stayed June 2013, traveled with family
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Helpful?
3 Thank 2013SMML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chorley, United Kingdom
Level 5 Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed June 24, 2013

We have just returned from a week long stay at the Cliff Bay Hotel, Funchal celebrating both a birthday and wedding anniversary. The hotel was recommended by a friend and did not disappoint. There is nothing I can write about the hotel that has not already been said, it is a true five star hotel with excellent facilities, helpful staff and fantastic attention to detail is evident everywhere. The bedrooms are well equipped and spacious with a large bathroom including a separate shower with glass door and toiletries provided. Overall, one of, if not the best, hotel I have ever stayed in. Situated on the cliff top the views are to die for and plentiful sun loungers on the lido at anytime of day. We ate in both the Rose Garden and 'The Bistro', the latter offering a set menu from the Michelin restaurant for a fixed price and absolutely superb. We bought a 3 night dinner package and ending up eating in the hotel for 5 of the 7 nights, it was so good. The evening entertainment is of a good standard and we enjoyed most of the acts.

The centre of Funchal is about a half hour pleasant stroll away and we visited the Marina, fish market and shopping district not to mention a very enjoyable visit to Blandys for a little Madeira Wine tasting! We hired a taxi for four and half hours and visited Garajau and the Christ the King statue, Monte and the botanical gardens. The driver stopped frequently for photo opportunities and was very informative and helpful dropping us back at the hotel afterward. This cost us 80e but was quite cost effective when the cost of the cable cars etc is taken into account.

We booked a day trip to Porto Monix via the tour operator rep (Windsor Travel) at the hotel. The transport was a minibus of 8 persons and with a great group of companions and a local English speaking driver we travelled up the North West coast of Madeira via Ribeira Brava, a banana plantation, Porto Monix and the volcanic pools returning via Sao Vicente taking in the natural waterfall with an ultimate stop at Cabo Girao, the highest sea cliff in Europe and 2nd in the world with its transparent platform. At 35e per person with a lunch option if required for a little extra, this was a fantastic day out and worth every penny.

As a birthday treat we had afternoon tea in the hotel @ 16.50e each. This was an extravagant delight of small sandwiches (minus crust!) including smoked salmon, cucumber sandwiches followed by a selection of cakes and a scone with jam and whipped cream. This was taken on the hotel terrace overlooking the bay and gardens with soft background music, sun shining and made me think of colonial England in days gone by.

Madeira is a beautiful island with a temperate climate and a cooling breeze and even on the overcast couple of days we had, we found plenty to see and do.

  • Stayed June 2013, traveled as a couple
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Helpful?
5 Thank JeanRoger1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbots Langley
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 24, 2013

We went on the strength of good reviews both on tripadvisor and people we know.
And we were not disappointed, very comfortable room with great views across to Funchal.
Although we were only B & B wow what a breakfast, everything you could want and all super quality to set you up for the day.
The free bus into town was very handy, lovely town Funchal and we also enjoyed organised trips with Thomas Cook around the Island.
Top tip we found out too late was wear sturdy footwear (both very steep with uneven paths) around the Botanical & Tropical Gardens, and we should have done a one way trip on the cable cars, then got a cab back from the bottom of the Botanical Garden.

Room Tip: We liked our room on the 5th floor facing Funchal
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank cjdoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newhaven, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 24, 2013

We have been to Madeira for many years now & the Quality/Service/Facilities at this hotel have always remained of the highest quality.

The staff could not be more helpful & are truly a delight to meet, no false "Have a Nice Day" here, they really do bend over backwards to ensure that all your needs are met.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
2 Thank PERPETUALPETE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Cliff Bay

Property: Hotel The Cliff Bay
Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Funchal
#2 Family Hotel in Funchal
#2 Spa Hotel in Funchal
#3 Business Hotel in Funchal
#4 Romantic Hotel in Funchal
#4 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel The Cliff Bay 5*
Number of rooms: 200
Official Description (provided by the hotel):
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 
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Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
Hotel The Cliff Bay Madeira/Funchal

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