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Hotel The Cliff Bay
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Reviews (3,204)
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2,184 - 2,189 of 3,204 reviews
Reviewed October 5, 2011

This was our second visit to Madeira and to the Cliff Bay, having visited for the first time in July 2010. Last year we stayed for 1 week, but this year booked for 2 weeks and were so glad we did.

I can only agree with previous reviews - the hotel and its staff are really excellent. We booked a superior room on the 8th floor and upon arrival found that we had been given the same room as last year - great! The room,which was very well furnished, had an excellent bathroom, and had magnificent views of the Atlantic. A real advantage of staying in one of the upper floor rooms is being able to take breakfast in the Il Gallo D'Orro restaurant. An excellent choice of buffet and waiter service, no queues for food and a very relaxing atmosphere - a good start to the day!

Whilst we had a couple of meals in the Rose Garden restaurant, we preferred to eat out in the many good restaurants close to the hotel and in Funchal. Many restaurants tended to specialise in fish and portions tended to be big and good value for money.We dined 3 times in the Il Gallo D'Orro Michelin starred restaurant, including the Saturday Dinner Dance, and thoroughly enjoyed the food, service and ambience. In fact we celebrated our 30th Wedding Anniversary with a meal in the Il Gallo and had a thoroughly enjoyable evening. On our anniversary the hotel put a bouquet of flowers in our room together with a card from the manager - a very nice thought!

We also had lunch occasionally at the Blue Lagoon restaurant, located by the ocean and the sea level swimming pool. The food was varied, well cooked and once again the service was excellent. We had afternoon tea one afternoon in the Cliff Bar and thoroughly enjoyed it. My wife has a gluten free diet and the hotel were very helpful in providing gluten free bread, cakes etc.

The Spa facilities at the hotel are truly excellent and my wife and I had several treatments during our stay.

On this holiday we took some trips around the island (East Island and Nuns Valley) and the scenery was magnificent. We also took the cable car to Monte and would thoroughly recommend that.

We have stayed in many good hotels throughout the world, and the Cliff Bay is amongst the best. We plan to visit again in the near future, and look forward to seeing a little more of the beautiful island of Madeira.

Room Tip: Top floor rooms are excellent and although costing more include daily breakfasts in the Il Gallo d'Oro restaurant, free mini bar for soft drinks and fresh fruit daily.
  • Stayed: September 2011, traveled as a couple
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3  Thank farrj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2011

We stayed here for my 50th Birthday.The experience was virtually faultless.The breakfast buffet was superb. I can add nothing else that has not been said in previous reviews.We found the prompt and regular ingang of certain guests to their dining room sitting most amusing.

  • Stayed: January 2011, traveled as a couple
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3  Thank JTATTIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2011

I will not say too much in this review i have said it all before this hotel seems to get better every time i go staff great food excellent rooms etc very good and i have all ready booked up for next year January and September all going well enough said.

  • Stayed: September 2011, traveled solo
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3  Thank bobbarclay44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2011

We have just returned from another fabulous stay at the Cliff Bay hotel, it seems to, if possible, get better and better every year. The staff in all areas are superb offering excellent service without being intrusive but always on hand when you need them.
We cannot give the name of everyone to thank but would like to mention the Maître D' in both ll Gallo and Rose Garden restaurants and particularly the very helpful and smiling student Sasha on reception.
Thanks to all for a superb holiday.

Room Tip: Top floor rooms are excellent , I would however go for the Marina view next time, lots to see.
  • Stayed: September 2011, traveled as a couple
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2  Thank Woodnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2011

Having stayed in many 5 star hotels in the Middle East, South East Asia and Australia we really didn't know what to expect, so it came as a welcome surprise to discover that the Cliff Bay is a match for most. The ambience is superb, matched by the service and quality, and I have absolutely no hesitation in recommending this hotel

Room Tip: Ask for side sea view overlooking the harbour
  • Stayed: September 2011, traveled as a couple
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4  Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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