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Aparthotel Imperatriz
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Reviews (168)
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All reviewsrooftop poolgood sizerestaurant attached to the hotelsea viewold townsmall kitchentown centrerooms are cleanevery morningdefinitely stay here againminute walkfriendly hotelfree wifilovely bathroomthree starbit datedperfect location
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83 - 88 of 168 reviews
Reviewed July 9, 2013

We have recently been back from Madeira, where we stayed at Imperatriz as part of package holidays. I have been in doubt if it should be a 3 or 4 stars but decided for 4 stars because of value for money. I think the place is hard to beat on that. But there was also some negatives.

So for the positive:
1) value for money
2) location is excellent for those wanting to be near funchal, but not right in the middle of it. 15 mins walk to the centre, 20 min walk to Lido, basically on main bus route to several places of interest. No need to go to the center for eating, plenty of restaurants and bars around.
3) Staff: they were very friendly, polite and very helpful with information. That is worth a lot on a holiday
4) Nice size room, with a little balcony where 2 people could easily sit at a table
5) Very clean, even the balcony furniture was cleaned often as far as we could see
6) V. small kitchen unit. We didn't but if one wanted to save some money, it would be possible to cook simple meals.

On to the negatives
1) Fittings quite worn out, taps that had clearly not been meant for the wash baisins etc. We do not care so much about this, but others might.
2) Noise level. We chose a back room, so it would be quieter, but still there were some street noises waking us up occasionally in the night (animals and people, mostly). Not so bad as to ruin the holidays though!
3) Do NOT buy the breakfast, which is served in the neighbour restaurant. It really was not worth it. Furthermore, we mostly bought it to secure coffee (which did not taste good, had to buy extra expresso on all days), and on three days we were given a packed breakfast the day before instead (with no coffee obviously). To be fair, the restaurant as a restaurant is probably fine judging from number of customers (we were put off and did not try it), but best to avoid the 'inclusive' with the hotel.

  • Stayed: June 2013, traveled as a couple
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3  Thank Leila L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

Very good value for money, in a fantastic location near the city centre. The staff are lovely, polite, helpful and welcoming. Its very clean. It may be a little basic but for the price you can't beat it. I would recommend it. Its close to good places to eat and near to the buses. We stayed for 8 days and it was a return visit for us, looking forward to the next time.

  • Stayed: June 2013, traveled as a couple
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1  Thank sisterjane57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013 via mobile

Excellent for a budget hotel staff were brilliant there was a bottle of wine left in my room for my birthday thank you all only. Downside is it would be great if there was free wifi Marjorie /tania we stayed 15/22april and wouldn't hesitate on recommending it to others. We will be back in the near future

  • Stayed: April 2013
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3  Thank maryziv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

I stayed at the Imperatriz from August 2 to August 15th with my husband and twin daughters. The hotel is close to every thing. Places to eat and drink close by. Buses not far away as well. The hotel was very clean. The staff were all awesome from the front reception to the cleaning staff. Duarte and Victor were the best and were always on hand to answer any questions we might have. They were always their with a great smile to great you. My girls (who are 4) enjoyed it every much. I had contacted the resort prior to arriving asking for a quite room away from the restaurants and that is what I got. There is so much more to say so if you have any questions please contact me.

  • Stayed: August 2012, traveled with family
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2  Thank lucycabral2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

We stayed for 10 nights early may, during the afternoons sitting in the roof, it felt that we were the only customers in whole hotel. We arrived after 2am and as I had pre-warned them, everything had been arranged so we could just go to sleep. Little minus for noises that do come from nightclub nearby and different traffic around the hotel, but you will quickly get used to it. :)

Staff was very helpful if we had any questions, cleaning was perfect and the location, it's close to all traveler needs, city, restaurants, harbor and levadas. You can make two levada walks starting from nearby.

For us it was great hotel, as we were hiking around the island. We were able to decide which time we make the breakfast and leave. Buses were 20 minutes away to travel all around the island and if you are coming back from east to city, there's bus stop almost just front of the hotel.

And the places to drink and eat, you can find big variety inside 500m from hotel.

Room Tip: Studio rooms on the "shopping centre"-side were nice to stay
  • Stayed: May 2012, traveled with friends
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4  Thank Toni K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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