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“Lunch with a view at Reid's Palace”

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Belmond Reid's Palace
Ranked #5 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed November 11, 2012

Most of the Cruise Ship tourists elbow for space for "tea at Reid's" but a very good light lunch with one of the best views in Funchal can be obtained on the terrace of the Cocktail Lounge without prior booking. This is very good value for a luxury hotel - better than the more substantial meal at the poolside.

  • Stayed: October 2012, traveled as a couple
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1  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 10, 2012

We arrived at Reid's following an exhausting few weeks. It is a grander hotel than we usually pick but it was everything we wanted -- service was exceptional. We found the restaurant a bit too formal but that was no probelm as there were lots of good pleaces to eat just a cock's stride away. Breakfast was to die for! A remarkable place and strongly recommended for rejuvenation!

  • Stayed: September 2012, traveled as a couple
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Thank james6554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

The most marvelous hotel at the outstanding part of this amazing island . Exciting views from the room balconies. Very helpful staff, smiling, friendly and sincere. Strong Housekeeping team: the room was perfectly cleaned and tightly groomed. Absolutely nothing to complain on. Take a chance to visit this miracle!

  • Stayed: October 2012, traveled as a couple
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2  Thank Sasha0811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We stayed at Reid's Palace in August 2012 for 6 nights. It was our second time after 4 years, and it is just amazing. We booked a Junior suite and got an upgrade for a Superior suite. The swimming pools and the seaside are great and the view is gorgeous. The restaurants are good but it is better to get out of the hotel and try the local restaurants. The staff was very friendly. We had problems with the wifi and they had to repair it twice, but they were always very fast and helpful.
Reid's Palace is a destination on its own, you really can feel the special atmosphere of this uniqe hotel. We will definitely come back again.

  • Stayed: August 2012, traveled with family
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1  Thank Sebibaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

We have just stayed at Reid's for the second time and it was as good as the first time we stayed. The rooms are great for families. We booked two interconnecting Classic rooms which were perfect. The standard of the housekeeping is particularly high, but we spent little time in our rooms and most of our day by the three lovely pools. The Cipriani was our favourite place to eat, but the poolside bar was managed well and we enjoyed eating there every lunchtime. Luciano was wonderfully welcoming. We had a little quibble on our second night, which was wonderfully managed by the staff. As we left, all the staff said, "See you next year!" And I think they will.

  • Stayed: October 2012, traveled with family
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1  Thank EdieFox79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

This was our second visit to Reid's, having stayed at the same time last year. Very little had changed, and that's just the point. It's a pleasure to be greeted by the same staff, whose quality of service is uniformally impeccable, just as it's good to be presented each morning with a wonderful breakfast buffet and to return at the end of each day to a beautifully clean and tidy bedroom. We asked for the same room on the 8th floor as we love the view of both sea and garden, and although there were some signs of wear and tear compared to our last visit (ineffecient aircon and a damaged wicker chair on the balcony), it was still a lovely, relaxing place to spend a few days. If you are considering the many 5-star hotel options in Funchal you will find all are cheaper, but you will not find one better, and as you look across the harbour towards Reid's, or perhaps visit for afternoon tea, you will promise yourself that next time, you'll do it properly, and "properly" means paying the extra to stay at one of the best hotels on the planet.

Stayed: October 2012, traveled as a couple
1  Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExperienceManager, Gerente geral at Belmond Reid's Palace, responded to this reviewResponded November 5, 2012

Dear Guest,

Many thanks for your kind review. It is much appreciated.

I am glad that you come back to Madeira and visted us for the second time, being part of the big Reid's family that has more than 50% of returning guests.

On a yearly basis we do have an extensive plan of investments and preventive maintenance, so we avoid the situation you have mentioned. I hope that during your stay, you had the chance to report it, so we could take action and correct it.

Once again many thanks for your visit and look forward to your next stay in the island of flowers and eternal Spring.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2012

We absolutely loved this hotel. SO beautiful and charming. Very traditional and the service is exemplary, High Tea is something everyone should try on their visit to Funchal.
We will definitely be coming back next year!!

  • Stayed: October 2012, traveled with family
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2  Thank carol685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Funchal
#2 On the Beach Hotel in Funchal
#3 Spa Hotel in Funchal
#5 Romantic Hotel in Funchal
#5 Luxury Hotel in Funchal
#5 Family Hotel in Funchal
Price Range: $322 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Reid's Palace 5*
Number of rooms: 158
Official Description (provided by the hotel):
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Belmond Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal

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