My partner and I stayed here for 3 nights. We booked the suite with balcony which was fantastic - A very stylish 'apartment' and the balcony had terrific views of Funchal. The hotel also had a very convenient 'James Bond' style underground car park for guests. We didn't want to stay in a big resort hotel, and liked the privacy of this hotel. However, a few things were disappointing. The bathroom just had budget sized soap dispensers and could have done with small bottles of shampoo and conditioner. Luckily I'd brought my own. We ordered room service for dinner - my partner liked his steak sandwich, but the burger I had was disappointing - it was small, looked like something you'd get from a frozen meal and was just serviced with some crisps. For breakfast we were surprised to be given satchets of coffee, and had to ask especially to get fresh coffee which on one morning they had run out of. They only had one choice of cereal (luckily we like bran flakes) which was served with hot rather than cold milk. They provided a generous bread basket of fresh rolls, which was nice and a couple of cakes which we ate in the afternoon. It would have been nice to have fresh juice rather than squash too. On our last morning we paid extra for an 'English breakfast' - which we were disappointed with. We were given scrambled eggs (there was no choice), beans, sausages (from a can) and very fatty uncrispy bacon. The food could easily be improved if they took the trouble. We thought about offering to show them how to make a proper English Breakfast. Another thing to bare in mind is, on hot nights if you decide to leave the windows open, you can hear lots of dogs barking in the neighbourhood if you're not a deep sleeper.
The place has lots of potential. However, for an upmarket hotel, it lacked the finesse and detail one would normally expect.
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- Also Known As:
- Arts In Hotel Conde Carvalhal Madeira/Funchal