The hotel left mixed feelings.
The general impression is undoubtedly positive.
The location is great, the hotel's architecture is very interesting and non-standard. Stunning ocean views from most rooms. Beautiful, well-kept grounds with a large swimming pool. Easy access to the waterfront. Near a lot of restaurants, cafes and a small shopping center. All this is just a 5-minute walk away.
It's a real seaside resort.
Rooms are clean and ours (1702) was very spacious. Different sized balconies in each room. Some with sun loungers, some, like ours, with a table and chairs.
However, all this splendor for some reason is not supported by basic and expected service in the room. You will not find a bottle of water or a wine glass. Not to mention the dining knife and corkscrew. We arrived late at night in Funchal and, of course, everything was closed. There is no bar in the room. I had to go at the middle of the night to reception and ask for water.
And very uncomfortable beds. Very. Their king size bed consists of two single beds. Just put together. Each one has separate set of clothes and nothing keeps the beds together. Mattresses are also very uncomfortable. Such a wonderful hotel should have better beds.
Nevertheless, I certainly would recommend Pestana Promenade for those looking for a nice hotel resort in Madeira.
- Official Description (provided by the hotel):
- Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Hotwire, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and Hotel.de so you can book your Pestana Promenade Ocean Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pestana Promenade Ocean Hotel Funchal
- Pestana Promenade Ocean Resort Hotel Madeira/Funchal