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“Excellent food, as always, but what happened to service with a smile”
Review of Casa Italia

Casa Italia
Ranked #135 of 644 Restaurants in Funchal
Cuisines: Italian
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Restaurant details
Good for: Families with children
Dining options: Breakfast, Lunch, Dinner, Late Night, Delivery, Reservations, Takeout
Reviewed June 29, 2013

We always use this restaurant several times during our stays in Madeira. This week our party of 6 used it on at least 5 occasions ( not always all together). On our last night we all decided to stick with a winner, but we were later than usual, perhaps 9.30 pm. The food was as always absolutely fantastic, great value for money and beautifully prepared, the waiter however, was less than happy to see us. This is unusual as we have always found them to be friendly and courteous, but we struck unlucky with an older waiter who didn't smile, writing down our order was too much effort and he almost threw things onto the table, not even serving the right choices to the right customer, he certainly made us all feel uncomfortable during our time there. Had this been our first visit it would have been our last. It is only because we have had several wonderful experiences in the past that will we go again on our next visit to Funchal.

Thank JillBurke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (588)
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279 - 283 of 588 reviews

Reviewed June 26, 2013

We have been going here for years - it's the one at the side of the Eden Mar Hotel. So friendly despite always being busy. Big portions and very reasonable. My advise, book!

Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

Not sure if this is the circa one as they seem to have a couple in Madeira, this one is on the main road behind the pestana promenade, opposite happy family restaurant, on Estrada monumental 314b.
We had lunch there and it was absolutely fantastic, fresh pasta, very flavoursome, decent portions and friendly service, just wish we had found it sooner.
Best Lucy yet, will be going back for a dinner before we leave the island.

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Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

Visited this restaurant a year ago and were happy with it so decided to return again with the family which included 3 grandchildren age 4, 5 and 8 who were made particularly welcome. The service was good and the food wholesome and delicious. Would recommend a visit.

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Thank swansonlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Just loved this restaurant the foof it's all fresh made and most important it'all home made just simply awesome...everyday they have a special menu for lunch time and dinner time the chef's suggestions are simply amazing..they have home made sweets the crepes are a must to try just made in the minut simply tasty..the ice creams are also amazing 8 different flavour that you can choose off the kids just love it

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Thank aidasol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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