When we first visited Funchal many years ago it had a small and very simple tourist office with excellent staff. A few years back it was re-built into a very unattractive and uninviting building with the 'shop-front' plastered with pictures obscuring what it offers; you could easily miss it. Unlike many tourist offices around the world it has few leaflets etc available to pickup or browse. The staff are very helpful despite this. If you know what you want to do then fine and enquire there but if you want to find out the range of attractions available in Funchal and Madeira then you may be disappointed. Sadly Madeira isn't good at presenting the full range of things it has to offer; it's a wonderful island. We keep discovering museums in Funchal purely by accident.
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