This hotel certainly puts customer service at the top of its priorities. We just spent 12 days enjoying the town, surrounding countryside, tourist attractions and Lisbon, a 10 mile drive away or short train ride. The hotel was an ideal base, very friendly, comfortable, spotlessly clean with delicious buffet breakfast - beautiful fresh fruit and squeezed juice. Don't miss eating in the restaurant, the cooking is great and beats anything else in the town, including Dom Lopo and the very over-rated Tacho Real. Thanks to Sofia, Louisa and the team.