I recently stayed at the Tivoli Hotel Seteais. The staff as a whole just seemed to feel like the guests were an imposition on them. We also had a pair of sunglasses stolen but the worst part pf all was the riding center. I show jump and compete at an international level and I have never seen a facility so atrocious, even in third world countries, like Guatemala, where amid mass poverty and violence the horses and stables were immaculate and a source of pride. In your first world country and stunning facility there was no bedding in the stalls other than the horses' own manure. Stalls should generally be clean 2-3 times a day. These had never been cleaned. The horses were grossly skinny and eating hay that any even slightly thin horse would have refused to eat. It was over 37 Celsius and the horses were wearing blankets. They had not been brushed in weeks. I have seen abused horses only days away from starving to death with more muscle than the horses in your stable. Furthermore the pony in the field above the ring was tied with no shade to escape the sun and no water. It was drenched in sweat and no one was there to care for it. The barn it's self also mirrored the evident neglected for the horses. The footing in the arena was so deep that I would not even walk my horses through it. The horses' blankets were ripped and predictably filthy. The scene as a whole was horrifying. I could not recommend this hotel nor would I return.
- Official Description (provided by the hotel):
- More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more less
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- Also Known As:
- Tivoli Palacio De Seteais Hotel
- Palacio De Seteais