We had originally booked to stay at another location owned by the same person. However, due to renovations she persuaded us that this would be better. Whilst the apartment was not ready when we arrived (we were 1 hour early) and there were issues about towels, they were minor inconveniences. Why we marked the stay down were the triple issues of: electricity (the fuse went off at least a dozen times and it was most fortunate that we are hands on people); the sofa bed (very uncomfortable - the apartment should not be marketed for 4 adults); and the lack of instruction/information (for instance it was not oblivious what coffee capsule should be bought and in the end we had to bin a whole tube because they were wrong). But the apartment is well appointed and the location is reasonable (not as close to Baixa as we had hoped).