One thing: You queue for ages to get in to this bakery and when you finally grace the threshold there's the potential to lose your place in the queue due to poor signage. Essentially the signs should say 'order and pay here' and 'collect with ticket here', but they don't. We went to the collection bit to order as did some others and nearly struggled to insert ourselves back into the megaqueue. This must happen all the time and the order pickers must be forever advising people about how it works when a decent sign would suffice.
Also it is hard to tell the cash-register person what you want as the bakery sells more than just custard tarts and the other things are all far away.
But the tarts are very nice and I have no idea how they make the pastry so nice.
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