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“For the price, not authentic enough”
Review of THE OLD HOUSE

THE OLD HOUSE
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2
Fri, 3/24
8:00 PM
Ranked #499 of 5,991 Restaurants in Lisbon
Price range: $27 - $38
Neighborhood: Parque das Nacoes
Restaurant details
Neighborhood: Parque das Nacoes
Reviewed July 30, 2019 via mobile

Was excited to visit. Left disappointed. Service was great. Flavors seem modified. As someone who had visited Chengdu and Chongqing many times, the flavor was mild by comparison. Go again? If I have no other choice and I am craving Sichuan food.

Date of visit: July 2019
2  Thank johnnysalespromo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The O, Gestor de Relações com o Cliente at THE OLD HOUSE, responded to this reviewResponded August 4, 2019

Hello Johnnysalespromo thank you for your feedback.
We apologize for the inconvinience, we are working in the sense of providing a better experience.
Thank you, see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (590)
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44 - 48 of 590 reviews

Reviewed July 27, 2019 via mobile

Good atmosphere. Nice location on the water. Lots of choice. Quite slow service but when you are on holiday you don’t mind. Tasty food.

Date of visit: July 2019
Thank chandiem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The O, Gestor de Relações com o Cliente at THE OLD HOUSE, responded to this reviewResponded July 29, 2019

Thanks for your comment, we're glad you enjoyed it

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Reviewed July 25, 2019

Great atmosphere all the staff were friendly and helpful. The food was excellent many Chinese people eating there always a good sign

Date of visit: June 2019
    • Value
    • Service
    • Food
1  Thank Venture236887
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The O, Gestor de Relações com o Cliente at THE OLD HOUSE, responded to this reviewResponded July 28, 2019

Thanks for your comment, we're glad you enjoyed it

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Reviewed July 21, 2019

Forget all the Chinese restaurants you visited till now. This is a Chinese restaurant, from China! It is a Chinese franchising, which opened in Lisbon it’s first restaurant outside of China.
Great lunch. Waiter attentive and knowledgeable, that explained the menu very well.
The Spicy Noodles (it seems to me to be the Dan Dan Noodles) were simply divine. The Spicy Diced Chicken With Peanuts (seems to be the Chicken Kung Pao) was excellent. The Mao Cai, despite it’s excellent tasted broth, rested behind the general success. I didn’t like the texture of the ingredients, the meat, the squid, and what I think are the tofu noodles, that I never had tasted. Their texture was a little hard.
It's a pity that the menu have not the original Chinese names in Roman alphabet (Pinyin), because I always like to know what dishes I'm tasting...
There desserts were not tasted, because in previous dinner they did not approve. I prefer the Portuguese ones...

Esqueça todos os restaurantes chineses que visitou. Este é um restaurante chinês, da China! É uma cadeia chinesa, que abriu em Lisboa o seu primeiro restaurante fora da China.
Óptimo almoço. Empregados atenciosos e conhecedores, que explicam bem o menu.
Os noodles em molho picante (parece-me tratar-se dos Dan Dan Noodles), estiveram divinos. O frango em cubos com amendoim (parece-me ser o Frango Kung Pao) esteve excelente. O Mao Cai, apesar de ter um caldo com excelente paladar, destoou do sucesso geral. Não gostei da textura dos ingredientes, a carne, as lulas, nem do que penso serem os noodles de tofu, que nunca tinha provado. Estavam um pouco rijos.
É pena o menu não ter os nomes originais chineses em alfabeto romano (Pinyin), porque eu gosto sempre de saber o que estou a comer...
Não houve sobremesas porque em anterior jantar não aprovaram. Prefiro as portuguesas...

Date of visit: July 2019
    • Value
    • Service
    • Food
4  Thank CARLOS_ANGRA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The O, Gestor de Relações com o Cliente at THE OLD HOUSE, responded to this reviewResponded July 28, 2019

Thanks for your comment, we're glad you enjoyed it

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Reviewed July 7, 2019

We enjoyed our dinner here, but service was beyond slow. It was at least a 45 minute wait for our entrees after we ordered, and none of the servers (or which there were many), ever came by to provide an update. When the food finally arrived, only one of our entrees showed. The server went back to check with the kitchen and it was ready within 5 minutes or so. There were tables that were seated and served before us, so maybe our order was overlooked somehow. An apology/explanation or some sort of complimentary drink or dessert would have been appreciated.

Date of visit: July 2019
    • Value
    • Service
    • Food
Thank 699JaneM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The O, Gestor de Relações com o Cliente at THE OLD HOUSE, responded to this reviewResponded July 10, 2019

Hello JaneM thank you for your feedback.
We apologize for the inconvinience, we are working in the sense of providing a better experience.
This month has been very busy for us beacuse of our anniversary but we hope to see you soon so you can see our improvements.
Thank you, see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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