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“Wonderfully hospitable!” 5 of 5 bubbles
Review of Heritage Avenida Liberdade

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Heritage Avenida Liberdade
Ranked #3 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
Toronto, Canada
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Wonderfully hospitable!”
5 of 5 bubbles Reviewed December 31, 2013

We were here close to Christmas and we found the hotel to be completely wonderful. The folks at the front desk (Andrew, Joao, Patricia, and the night clerk whose name we did not get) were extremely helpful, friendly and wonderfully hospitable. The hotel itself had a great Tea Bar (with cookies) and Port service for the guest which were very relaxing after a day touring Lisbon and surrounds.

The hotel itself was ideally situated near two Metro stations (Liberdade and Restauradores), Rossio Train Station and Figuera Plaza, where all the buses and trams you will need congregate. It is in a nice leafy, wide avenue with neat little shops nearby and a 20 minute Metro ride away from the Colombo mall and a 5 minute ride away from El Corte Ingles.

The rooms were quite large for European standards and have all the requisite amenities. More importantly, the staff kept the room spotless. The gym was in a picturesque spot right beside the basement pool, which I will try the next time I'm there.

Overall the hotel was well above our expectations and this will be our go-to the next time we're in Lisbon!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dale C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,449 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (243)
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English first
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 28, 2013 via mobile

The Heritage of Av Liberdade, in Lisbon, Portugal is a great find in a wonderful city. The hotel is walking distance (if you can bear lots of stairs and cliffs) of many of the must go places in the city. The staff is polite and gracious, speak many languages besides Portuguese, and do everything in order to help you in every need. The welcome port is a must!

Stayed December 2013, traveled as a couple
Helpful?
Thank Sara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageLisbon, General Manager at Heritage Avenida Liberdade, responded to this review, December 31, 2013
Dear Guest,
Thank you very much for your feedback. We are very happy that you enjoyed your stay with us and that our staff helped you in every possible way.
We are also very pleased to read that you found Lisbon a wonderful city. It is a city with several hills but you have the possibility of taking the tram cars in order to go up, followed by a nice walk down, enjoying the details of the historic quarters. Just next to the Heritage Avenida Liberdade Hotel you may find the Gloria and the Lavra Trams that will take you respectively to Bairro Alto on the west side of the Avenida da Liberdade and to the Tourel Belvedere on the east side.
We look forward to welcoming you again to Lisbon and that next time you can enjoy even more our city.
Sincerely,
Diogo Laranjo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed December 27, 2013

Lovely hotel in Lisbon. Enjoy the tea making facilities in the lobby. Friendly staff, clean rooms (which are quite large), good breakfast, lovely lounge area in hotel. Be prepared to pay a fair bit for your room. They are not cheap. Lots of restaurants nearby - excellent seafood one across the road and turn to your right - the hotel will let you know which one it is (but avoid the cuttlefish meal - not an easy one to eat).

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank grahamandrobyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, England, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed December 15, 2013 via mobile

I've been to Lisbon six times (but the first time for my wife) and this was far and away the best hotel that I've stayed in.

Great location at the southern end of Avenida de Liberdade it is short walk to Baixa, Chiado, the metro and trams to the major hot spots.

The hotel has an old world charm with all the modern amenities and the staff couldn't be more helpful. Our room was spacious and airy.

Lisbon is a great city with lots to see and very friendly people. It may be a year or two before we go back
but will be looking forward to it.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CH
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed December 12, 2013

Great hotel and service. Go there for a comfortable hotel with a mix of modern and historic interior. Maybe not if you are into minimalistic and super-modern (and characterless) hotels. Very welcoming service and good location. In my opinion, more effort on cleaning and up-keeping might further improve the hotel.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Value4Price-Seeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
124 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed December 11, 2013

This hotel is decorated in pre-war style, but still with the comfort and facilities of today. The location is excellent - you can't get it any better. The breakfast in the lobby area is good and reasonable in price and the staff is friendly and kind. All in all - highly recommended for your Lisbon visit!

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jørgen Bo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 7, 2013 via mobile

Hotel located centrally..within walking distance to downtown attractions..tram#28, metro, bars, restaurants etc...safe neighborhood...hotel has complimantory port and tea in the lobby...
The room was small and the shower had unexpectedly blast of water pressure...
Overall, will certainly recommend...compare Sofitel that's nearby and looks perhaps better..

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Arvc77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageLisbon, General Manager at Heritage Avenida Liberdade, responded to this review, December 9, 2013
Dear Guest,
Thank you very much for your feedback following your stay with us.
We are happy that you enjoyed our convenient location in the middle of Lisbon’s historic districts.
The sizes and prices of our rooms varies according to room category but all of them try to reflect Lisbon’s charm. We apologize for the problem with your shower which should not ever have happened.
We look forward to welcoming you again to the Heritage Avenida Liberdade and provide you with a totally satisfactory stay.
Yours sincerely,
Diogo Laranjo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heritage Avenida Liberdade

Property: Heritage Avenida Liberdade
Address: Avenida da Liberdade, 28, Lisbon 1250-145, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Lisbon
#4 Family Hotel in Lisbon
#6 Romantic Hotel in Lisbon
#9 Green Hotel in Lisbon
#11 Business Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heritage Avenida Liberdade 4*
Number of rooms: 42
Official Description (provided by the hotel):
Heritage Avenida Liberdade is a small boutique hotel in the historic center of Lisbon. Located at Lisbon's main avenue - Avenida da Liberdade - this 18th-century townhouse is decorated by the Portuguese architect Miguel Cancio Martins. Subject to careful rehabilitation the hotel has come back to life by dint of a project of a unique nature. ... more   less 
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Also Known As:
Heritage Av Liberdade Lisbon
Heritage Av Liberdade Hotel Lisbon

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