We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Incomparable service!” 5 of 5 bubbles
Review of Heritage Avenida Liberdade

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Heritage Avenida Liberdade
Ranked #3 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
New York
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Incomparable service!”
5 of 5 bubbles Reviewed October 22, 2013

I am thrilled with my stay here. We arrived late and were given a room on a high floor that was large and had windows facing the scenic hills. But I had seen photos of rooms on TA showing floor to ceiling windows and had hoped for a similar room. I asked the receptionist if it would be possible to stay in such a room if one became available during our five day stay. The hotel was full but he immediately said he would try to find out through the morning manager.
We came to breakfast the next day and the morning staff was already aware of my request. They showed me a room that had just been vacated and moved us in while we went out for the morning. The room, #41, is spectacular! A corner unit facing the avenue. No noise. Side view up the hill. Bathroom also has a balconied floor to ceiling window. Could not be more perfect, a combination of charm and modern amenities. I'm sure this must be an upgrade from my original room but everyone could not have been more gracious or discreet.

The attitude of the entire staff was one of service and gratitude for staying with them. They turned what would have been a nice stay in an okay room to a fabulous stay in a memorable room.

I, however, agree with other TA reviewers that the large artwork in the main entrance lobby is out of sync with the elegance of the hotel. And that the shower curtains, although consistent with the character, make the room look more shabby and not as spotless as it truly is.

Room Tip: Room 41 is a corner room with a windowed bathroom as well. Rooms are soundproofed so facing the aven...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank L L C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,451 reviews from our community

Traveler rating
    1,150
    266
    30
    4
    1
See reviews for
160
956
42
55
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wokingham, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed October 19, 2013

This is one of the nicest hotels I've stayed it.
It's been revently renovated and looks great - historic but with a modern twist
Lovely big room and bathroom (number 2)
Nice touch to have complimentary sherry and an unbelievable tea bar area with a huge selection of loose tea.
Centrally located.
Very friendly and helpful staff
Tiny gym - consisting of a bike and running machine! Also a small plunge pool (or jet pool as they refer to it as)

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jbstaunton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed October 16, 2013

This is quite a nice place to stay. I must say, I don't understand the amazing reviews, it's good but not deserving of top 5 status in the whole of Lisbon, in my opinion. But, it's not at all bad. The room is very nice, with lots of character, and the hotel overall is good enough, in a convenient location within walking distance of everything. I would stay here again, but it doesn't necessarily excite me as some other hotels do.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jerome N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

A group of 6 of us stayed here at this small hotel, very centrally placed. It had a wonderful 'tea bar' with delicious lemon shortbread biscuits and other pastries available all day. The breakfast (which was included in our room rate) was available until 12 noon with a good selection of fresh fruit, cereal, cheese, eggs, bacon, breads and pastries. The reception staff were very helpful and friendly and made every effort to make our stay a good one. The lounge area was a comfortable and relaxing space and there was a well stocked bar but sherry and port were provided free of charge throughout the day. There were a couple of outside bars nearby with live music which we also really enjoyed. The reasonably priced aerobus stops very near the hotel so it has good regular connections to the airport. We had a super time in Lisbon and this hotel really played an important part in making it a great city break.

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Eddie-Yorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed October 13, 2013

The room we stayed in (room 41) had 3 full sized (from floor to ceiling) windows. The architecture seemed a lot like Paris. So the room was really well lit during the day and from the windows you could still see the viewpoint from Saint Peter from Alcântara (near Bairro Alto) and the Santa Justa Lift.

The sleep quality was great because if you have the windows closed you won't notice a thing of what's happening outside and the bed was really comfortable. Bathroom was OK, I understand the Hotel wanted to maintain a classic style, for the bathroom, but it wasn't the style I was expecting for the price I payed.

The main lobby is the same where the breakfast is served. Many couches, no chairs and a tea counter available 24 hours a day along with some Porto wine. Breakfast was good, the fruit salad could have more fruit (didn't had banana) and there is Nespresso coffee.

Overall I felt I payed a lot more than I got. Overpriced but not bad, there's just other hotels that there are cheaper with the same or better quality.

Room Tip: We asked for a room at the 4th floor and we got the room 41 which has a window at the bathroom. We u...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PedroNunesMartins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageLisbon, General Manager at Heritage Avenida Liberdade, responded to this review, October 14, 2013
Dear Guest,
Thank you very much for your feedback. We are happy that you enjoyed some of the features of our hotel.
The building dates back to the late XVIII century and the interior decoration was given to Miguel Câncio Martins who kept the tradition of the place but offering all modern comfort. The prices varies according to the room category, time of the year and special events in Lisbon, as is usual with most part of hotels around the world.
We hope to have the opportunity of welcoming you again.
Yours sincerely,
Diogo Laranjo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wokingham, UK
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 13, 2013 via mobile

I have just returned from a weekend in Lisbon with my husband to celebrate (belatedly) our 7th wedding anniversary. I stay in a lot of hotels with work and cannot usually get excited by them but I was very impressed with this little gem of a hotel. Efficient and friendly staff, beautifully decorated interior, excellent rooms and relaxing lounge area with free port and tea bar. Forgot our swimmers so couldn't take advantage of the pool area which though small looked very relaxing. The location was perfect, right in the heart of Lisbon and short walks to all the tourist destinations. I highly recommend this hotel.

Stayed October 2013, traveled as a couple
Helpful?
Thank LoopyStimlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon TYne
Level Contributor
51 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed October 13, 2013 via mobile

Stayed for three nights on business.
This is a boutique type hotel, which usually means lots of character and individuality, but not as many facilities as you would expect in an international hotel. The Heritage Hotel fits this picture.
The architecture and decor are interesting. The rooms are well furnished and have a good range of fittings. There is free wifi, nice fluffy towels and robes in all rooms. The fitness room and pool are very small. There are two CV machines in the fitness room and if both are in use, there is not really space for a third person to work out.
The breakfast is a standard buffet served in the lobby/lounge area on the ground floor. The food is good but it can get busy at peak times.
One of the best features of the hotel is the staff: everyone is most friendly and helpful.

Stayed October 2013, traveled on business
Helpful?
Thank Andrew_B1410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lisbon hotels
Britania Hotel
#2 of 247 in Lisbon
5.0 of 5 bubbles 2,159 reviews
Valverde Hotel
#1 of 247 in Lisbon
5.0 of 5 bubbles 503 reviews
Baixa, Rossio & Restauradores
Hotel Avenida Palace
Hotel Avenida Palace
#6 of 247 in Lisbon
4.5 of 5 bubbles 2,511 reviews
Show Prices
Show Prices
Show Prices
As Janelas Verdes
#7 of 247 in Lisbon
4.5 of 5 bubbles 836 reviews
Castelo, Alfama & Mouraria
Solar Do Castelo
Solar Do Castelo
#4 of 247 in Lisbon
4.5 of 5 bubbles 730 reviews
Baixa, Rossio & Restauradores
Hotel Portugal
Hotel Portugal
#12 of 247 in Lisbon
4.5 of 5 bubbles 848 reviews
Show Prices
Show Prices
Show Prices

Been to Heritage Avenida Liberdade? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heritage Avenida Liberdade

Property: Heritage Avenida Liberdade
Address: Avenida da Liberdade, 28, Lisbon 1250-145, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Lisbon
#4 Family Hotel in Lisbon
#6 Romantic Hotel in Lisbon
#9 Green Hotel in Lisbon
#11 Business Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heritage Avenida Liberdade 4*
Number of rooms: 42
Official Description (provided by the hotel):
Heritage Avenida Liberdade is a small boutique hotel in the historic center of Lisbon. Located at Lisbon's main avenue - Avenida da Liberdade - this 18th-century townhouse is decorated by the Portuguese architect Miguel Cancio Martins. Subject to careful rehabilitation the hotel has come back to life by dint of a project of a unique nature. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Despegar.com, Agoda, Priceline, HotelsClick, Prestigia, Cheap Tickets, Jetsetter, Hotel.de, HRS and Reservation Counter so you can book your Heritage Avenida Liberdade reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Av Liberdade Lisbon
Heritage Av Liberdade Hotel Lisbon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing