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“Boutique and best”

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Heritage Avenida Liberdade
Ranked #3 of 248 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
Limerick, Ireland
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Boutique and best”
Reviewed April 1, 2013

This is the best hotel that my wife and I stayed at in the past couple of months.
A brief three night stay (last week of March) required a hotel with a walk in shower facility for my wife.
We were upgraded to room 10 on the first floor. It is the best room on that floor (check the room outline on the fire escape layout plan!)
Our second need was for gluten free bread for breakfast (coeliac condition). No problem - on arrival for breakfast a plate of gluten free bread rolls was provided immediately.
The freedom of being able to have tea at any time of the day as a relaxing timeout or indeed a glass of port in the afternoon/evening was something special in the open lounge/reception area. It was chill out time from the start.
Coupled with that was the front desk help - advising on trips,restaurants, taxis including bookings, made for a stress free few days. Even when it rained outside the hotel was a pleasant location until the weather improved.
Carlotta looked after our needs from the moment we arrived, she advised on the best fish restaurant we've experienced for a long time (as Salgadeiras) and we built our holiday break around her advices (Sintra and the Palacio da Pena,Cascias).
Hotel location is great - the Elevator de Gloria is almost across the road and using that opened up the whole Barrio Alto area, a 'must see'.
Great memories that won't be forgotten.

Room Tip: Overlooking the street - noise was not a problem.
See more room tips
  • Stayed March 2013, traveled as a couple
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Helpful?
Thank Twofrom-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (255)
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Kent England
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 31, 2013

Stayed at this hotel June 2011 and had a lovely time.

Hotel is in a good location on a nice avenue close to the main square in Lisbon and close to the funicular that takes to the Barrio Alto. Generally very good for all the main attractions in Lisbon.

Hotel is very boutique in style,quite dark in the areas around the rooms and corridors itself buit not a problem for me.

Staff were very friendly and helpful in terms of advising areas to visit within Lisbon itself.

Rooms were very clean and well appointed. Bathroom a bit strange in terms of decoration compared with the main bedroom itself but more than adequate in terms of what it had to offer.

Breakfast was offered as part of the rate and was more than adequate.

Lisbon itself is a fab city, its a bit decadent in areas but has a vibrancy and edge about it that you won't get in other European destinations.

Would recommend coming here and have no hestitation in recommending this hotel.

  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
Thank MikeShaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puerto rico
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 30, 2013

We enjoyed two rooms at this hotel in March and we loved it. Andre and the other staff at the front desk were so very kind and welcoming. Breakast is served in the lobby and you fell very connected to Lisbon and the other guests and it was excellent. Thank you.

  • Stayed March 2013, traveled with friends
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Helpful?
Thank marisol2PuertoRico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 28, 2013 via mobile

A pleasant hotel with a great location to explore Lisbon steps from the subway and a short walk to everything else. Rooms are nice with a safe and strong wifi signal and the included breakfast was good and varied.
My rating would have been higher but the service was uneven. The staff was generally friendly and helpful but a complaint of a seriously bad odor in the room was "fixed" with a spray of deoderizor that wore off and when I left a "do not disturb" sign on the door when I went to breakfast, the maid entered and stripped the bed and took all the towels.
Tip: shop the Internet sites as the rates vary wildly.

  • Stayed March 2013
    • Value
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Helpful?
3 Thank VirginiaRobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeritageLisbon, General Manager at Heritage Avenida Liberdade, responded to this review, April 1, 2013
Dear Guest,
Thank you for letting us have your feedback following your stay with us.
We are very sorry to read that some aspects of your stay didn't happen the way they should. At your earliest convenience please feel free to contact me personally at any time to discuss your stay further with me.
Concerning our rates, occasionally we have promotions and all of them can be booked in our website.
We do hope that you enjoyed most part of the aspects of our Hotel and we look forward to welcoming you again and provide you with a most satisfactory stay.
Yours sincerely,
Diogo Laranjo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sp1tfire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 27, 2013

Stayed 3 nights for a weekend break with my wife. Beautifully restored hotel, ideally located a couple of minutes walk from the main square and excellent restaurants.

Rooms are of a good size with high ceilings and large windows. The hotel also offers free WiFi and an great quality buffet breakfast. For the price paid this was incredible value for money and enhanced my enjoyment of the trip.

The hotel even has a roof-top bar and hot tub which can be booked.

The staff are also excellent, all speaking perfect English for those who haven't mastered Portuguese.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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Review collected in partnership with clever-hotels.com

Helpful?
2 Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thame, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 24, 2013

We have just returned from a four night stay and can highly recommend the hotel. The location is excellent with the airport bus stop, metro and rail station and two funiculars all within five minutes walk. There was always a good rapport among the staff who were very friendly and helpful, offering us breakfast on our early arrival, giving us maps, directions and advice on places to visit, welcoming us back in the evenings and recommending good local restaurants. We enjoyed the informal breakfasts with a good choice of cereals, fruit, cheeses and cold meats plus freshly squeezed orange juice and espresso coffee.
Our room was very comfortable and well soundproofed with two floor to ceiling windows which opened out with views on to the Avenida da Liberdade. The bathroom was well equipped with robes and plenty of towels.
We loved the style and décor of the hotel with little touches such as tea being available all day in the lobby with port and muscatel in the evenings and the decoration of the lift with quotations and the floor matching the tile mosaics of the Lisbon pavements. The availability of a computer and printer was very useful and the plunge pool area was attractively decorated and very relaxing with soft lighting and loungers.
We did a great deal of research on Lisbon hotels before we chose this hotel and the Heritage exceeded all our expectations.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Diana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland, United Kingdom
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed March 23, 2013

We stayed for 5 nights and really enjoyed our stay. The room was beautiful and dual aspect with large floor to ceiling windows which opened and a great bathroom -our room was number 35. The breakfasts were self service and were very relaxed and there was a good range of food. There was also complimentary teas and ports throughout the afternoon and evening in the bar area. The staff were most helpful and courteous. The pool area was nice but the pool was on the small side.
We would highly recommend this hotel.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JustJames88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heritage Avenida Liberdade

Property: Heritage Avenida Liberdade
Address: Avenida da Liberdade, 28, Lisbon 1250-145, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Lisbon
#4 Family Hotel in Lisbon
#6 Romantic Hotel in Lisbon
#9 Green Hotel in Lisbon
#11 Business Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heritage Avenida Liberdade 4*
Number of rooms: 42
Official Description (provided by the hotel):
Heritage Avenida Liberdade is a small boutique hotel in the historic center of Lisbon. Located at Lisbon's main avenue - Avenida da Liberdade - this 18th-century townhouse is decorated by the Portuguese architect Miguel Cancio Martins. Subject to careful rehabilitation the hotel has come back to life by dint of a project of a unique nature. ... more   less 
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Also Known As:
Heritage Av Liberdade Lisbon
Heritage Av Liberdade Hotel Lisbon

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