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Hotel Americano Inn Rossio
Ranked #97 of 259 Lisbon B&B and Inns
Reviewed July 15, 2013

The location is perfect! Sol close cu Rosio Square, Rua Augusta and evertything else in the centre of Lisbon.

We stayed there for 1 week and had breakfast included in the price of the room. We only had breakfast the first day of our stay there - it was not very good. The room, the cleaning service, the lack of noise:) - that was OK.

All in all, it's good value for money! The location, though, is perfect!

Stayed: August 2012, traveled with friends
Thank Ariana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 - 103 of 587 reviews

Reviewed July 14, 2013

We stayed here 7 nights. The location is probably the best you can get in Lisbon: just off Rossio Square. We had the view of the square and the side street from our window.
The room was a bit small, but very clean. Towels were changed every day and there was airconditioner. You have to pay for safe and Wi-fi though.
The breakfast was not so abundant: cheese slices, croissants and pasteles, bread (which you could toast), orange and pineapple squashes (not juices), a selection of hot drinks, cereals and milk.
The staff was not super friendly, but very kind (no issues at all).

Top tips: 1. Don't expect much for breakfast
2. Avoid drug dealers on Rossio Square (goodluck with that!)
3. The supermarket downstairs closes at 9pm and in the morning it's alwats busy
4. There is a luggage room where you can leave your luggage for the last day (very comfortable)

  • Stayed: July 2013, traveled as a couple
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2  Thank TheTraveller8989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

Me and my girlfriend were supposed to stay in Hotel Americano 23-27th may. When we finally arrived to the hotel, the girl in the reception said we can't stay there! Because of an water problem, i think! Cause it was not easy to understand her..she was very very unfriendly.
And then she sent us to another hotel 5 minutes from the hotel. So me and my girlfriend took our bags and stuff and walked to the other hotel. When we arrived we could not stay there either.. Worst start ever!
We then walked around to find another hotel. At last we find one.
Hotel Americano, the worst hotel on the planet!

  • Stayed: May 2013, traveled as a couple
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1  Thank tom g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013 via mobile

We stayed here for 2 nights. Check in was fine although first room we were given still had other people's things in! With that quickly resolved we went to our room. It wasn't the smartest room I've ever been in & the bathroom was quite small but adequate for what we wanted.

Location wise, this place is tremendous, literally 20 seconds from the square, fantastic amenities as in supermarket directly next door & a lovely bakery within spitting distance. The only problem with the supermarket was noise from the delivery in the morning from about 6am onwards although I confess I didn't hear it the first morning due to rather large alcohol intake the night before.

Lisbon is a beautiful place to look around, lovely architecture & quaint little eateries. I'd definitely go back to Lisbon, although we did get offered a variety of drugs on a regular basis but they didn't hassle us once we said no.

  • Stayed: April 2013
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Thank joannet3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

After reading numerous bad reviews on Americano Residence, we decided to give it a try anyway because of it's central location in the city. Am happy we did! The location is the hotel's real benefit; lots of interesting places in the centre of Lisbon are on walking distance. If one doesn't feel like strolling around, all means of public transport are to be found close to the hotel. The room we stayed in was a small and simple, but very clean room. The beds were very comfortable. The bathroom was tiny (not built for heavy weights ;), but also very clean; towels were changed daily. Our room (218) was overlooking a small, at night extremely noisy street screaming people returning from their night out, garbage trucks etc). Unlike what I read in other reviews, "our" windows didn't have double glass, so for light sleepers this may cause some discomfort. The hotel offers a simple (but for us sufficient breakfast); nice, fresh bread, croissants (packaged kind), cakes, butter, slices of cheese, 3 kinds of jam, pineapple & orange juice, coffee & tea. We didn't find it bad, but if one has higher standards: a supermarket is located right below the hotel. I read reviews in which hotel guests are complaining about the presence of beggars and drug addicts near the hotel. There are, but I think that in most cities one will find those in the area around stations (the hotel is located about 3 footsteps from Rossio Railway Station), however I would like to bring up the fact that they aren't standing in front of the hotel, neither have I seen any of them harassing people. Last but not least the hotel staff; the receptionists were friendly and helpful. Staff in breakfast room is not friendly, looking like they just drank a bottle of vinegar and not greeting hotel guests. Anyway, found this a minor issue which could definitely not spoil our stay in the hotel. In short: Lisbon is more than worth a visit and if you're travelling with a tight budget or just don't want to spend a lot on a hotel since you won't be spending much time there, don't expect to get a ****hotel for a **price, Residence Americano is a good choice. We would definitely come back to this hotel on our next visit to Lisbon.

Tip:
- If you let the hotel arrange a taxi for you, make sure you ask for a regular taxi and not a minibus/van! We were travelling with 2 persons and to our suprise, instead of a normal taxi an empty minibus stopped in front of the hotel. We assumed that more passengers would be picked up, but that didn't happen. The taxidriver happily let us pay 21 EUR for a distance of approximately 7 km's, which we found quite a waste of money and left us with an unpleasant feeling of having been fooled.

  • Stayed: March 2013, traveled with friends
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3  Thank _b_meeuwissen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2012

Firstfull the cab driver could not find the hotel so we took like 20 minutes with the cab driver to look for the hotel as it is not that visible, he asked other cabs and they also did not know. Then we finally arrived at the hotel. Looked very small, lobby tiny. The room that we booked with a double size bed was tiny and i mean "TINY" no space to move around at all and we had twho big luggage bags which could barely fit and we could not open, we hd to just take what we need and close it right away thats how tiny the room was. The washroom even worse...only one person can be in the wahsroom at a time as there is simply not enough room. So we looked at the room furniture is old, my husband lifted the mattress and we found an old slice of pizza under it which was really gross, we told the lady at the desk and she came up to see it and all she did was say sorry. Breaksfast was very cheap all there is is crossants which were not fresh and some bagels. So we just looked and left, didnt even have breakfast went to a cafe instead. After about two nights we couldnt take it anymore and asked to upgrade to a bigger room which was only 10 Euros more a night. They told us its all sold out but when I went on the internet it said theres room available so I had to book it online and then show them its booked and then they finally gave me a room which meant it was available! So we went to the bigger room and what a difference for 10 Euros more! It was 3 times as big as the other one and a big washroom. So better book the bigger room as it is way better and way more comfortable. The best about this hotel was location as it was walking distance for everything, shops, estaurants entertainemnt, tours. I would go back to this hotel but would definetly book the bigger room next time.

  • Stayed: September 2012, traveled as a couple
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Thank Kppk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

On first impressions hotel was very worn and shabby looking, the shower looked like it was built for a dwarf and the towels were like sandpaper. But apart from that and the small fee for wifi, I have no other complaints, it was cheap in a very good location minutes from Rossio Square, stafff were very friendly and the bed was very very comfortable. If you're looking for somewhere cheap and you don't spend much time in your hotel room except for sleeping then this is ideal.

  • Stayed: November 2012, traveled with friends
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6  Thank AT67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Americano Inn Rossio

Address: Rua 10 De Dezembro, 73 | Baixa-Rossio, Lisbon 1200-358, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Free Breakfast Room Service Suites
Hotel Style:
Ranked #97 of 259 B&Bs / Inns in Lisbon
Price Range: $44 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Americano Inn Rossio 2*
Number of rooms: 73
Official Description (provided by the hotel):
Located within just 30 seconds walk from Rossio Square, the Hotel Americano Inn Rossio has soundproof rooms with satellite TV. The Superior rooms offers a superior design furnishings and also a panoramic view of the famed Sao Jorge Castle. In all rooms you can find hardwood floors and simple furnishings which include a full-size closet or a chest of drawers. Each Suite have a armchair and a business/sitting area. The Hotel Americano Inn Rossio´s staff is always available to help with car rentals and tours. Currency exchange and guest laundry services are also available. The Americano Inn Rossio Hotel is a 50 seconds walk from Rossio Metro station. Sao Jorge Castle is just under 1 mile away and the Santa Justa Lift is just under half a mile away. The historic Chiado area is less than half a mile away. ... more   less 
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Also Known As:
Americano Residence Hotel Lisbon

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