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“Perfect location”
4 of 5 bubbles Review of Hotel Santa Justa

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Hotel Santa Justa
Ranked #16 of 247 Hotels in Lisbon
Certificate of Excellence
lake district
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Perfect location”
4 of 5 bubbles Reviewed January 12, 2014

We stayed over New Year in the hotel. The room and bathroom were tastefully decorated. Wardrobe space a little cramped, but there was an iron in the room. 2 Nespresso capsules for the whole stay was rather mean. Very helpful and pleasant staff. The problem was the breakfast. Far too small an area, tables weren't cleared and we had to ask for more bread, milk and other delicacies. The staff were busy filling everything up, but always only half full. No idea why they have not been trained and there is no supervision. Chaotic springs to mind. Other than that it was a very good hotel, but this problem needs to be addressed.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank keswickian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,447 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (172)
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Virginia
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed January 10, 2014

We stayed three nights at Hotel Santa Justa and found it to be a terrific location and very comfortable spot.The rooms are quite well arranged--and from a tech perspective, we had the best wifi of our trip there. Staff was quite accommodating and helped us with some reservations--their fado recommendation was spot on.
Breakfast was adequate; not memorable.
Parking can be a bit complicated; it is best to be very specific in requesting a spot in the hotel garage when you book (I had, but somehow this got lost in translation). Also, when we arrived, my original booking for the family room had been changed and we had to insist that this be honored; in the end the lovely gentleman that took us to our room (Ricardo, I believe) made this happen.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelfromric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasília, Brazil
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 8, 2014

I stayed in this hotel just one night, on the 6th January, 2014. As soon as I arrived I regretted bitterly having booked a hotel in a pedestrian zone in Lisbon. It was raining heavily and I had to walk about 100 meters as the cab could not get to the door of the hotel. However the reception employees were so welcoming and my room was so big and comfortable and decorated in a sophisticaded stylish way that all my regrets vanished quickly. Towels and bed linen were good quality. The shower was excellent. The following day I had a flight at 9:35am and it was still raining. I was already feeling frustrated at the prospect of having to walk under the rain again to get a cab, when the people at the reception told me traffic on that street was not allowed only from 10am 60 10pm ... As it was 7am, the cab could stop right at the entrance of the hotel. I was so relieved ... The area surrounding the hotel is typically portuguese in terms of architecture and way of life. Although this is not the area where the best restaurants are, I had a very good meal in a café/restaurant. I paid 129 euros for one night and I was pleased with everything at the hotel. I would glady go back there any time.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RicardoBSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed January 7, 2014

My wife and I stayed in this Hotel last summer for 5 nights and it was one of the best hotel experience I have ever had.
The staff of the hotel were really very friendly and provided us with the best recommendation for restaurants. The location of the hotel is superb (in the heart of the city centre). The room was very clean, comfortable and modern.

  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank Waleed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
1 review
5 of 5 bubbles Reviewed January 4, 2014 via mobile

Everything was great. I really liked the service. Everyone was very nice. And of course the hotel itself is great. The location is as close to perfect as it gets. And the hotel blends in well with the surroundings, but on the inside it is modern. The chocolates waiting in my room spelled out happy new year. It was a nice touch. I would certainly recommend this hotel.

Stayed December 2013
Helpful?
Thank drAntarctic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 2, 2014

Stayed 5 days over NY Eve and everything was terrific. Lovely modern rooms, every member of the staff was friendly and attentive. Location perfect to walk to the water, Castle or other locations. Tram to Belem right nearby. Breakfast is very good. This is a jewel of a hotel ideal for couples or families traveling with kids. There were guests from all over the world.

Room Tip: We reserved the least expensive room for our first day so that we could have a room right away when...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zürich
Level Contributor
1 review
4 of 5 bubbles Reviewed December 26, 2013

We have spent two nights in this hotel for a romantic weekend.
Great location, quiet rooms and friendly staff.
We have been upgraded to a double superior room on the 4th floor. The room was modern and well-sized for two persons.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myrelz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Justa

Property: Hotel Santa Justa
Address: Rua dos Correeiros, 204, Lisbon 1100-170, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Bar / Lounge Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #16 of 247 Hotels in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Santa Justa 4*
Number of rooms: 55
Official Description (provided by the hotel):
Santa Justa HotelDesign Boutique 4 stars Hotel located in the commercial and financial center of Lisbon A Baixa. Also located in the surroundings of one of the most famous monuments in the city the “Elevador de Santa Justa”.Its excellent location between Praçca do Rossio , Chiado and Praçca do Comércio, allows Santa Justa Hotel to offer its guests the best shopping and cultural attractions.Besides the surroundings tranquility, courtesy, elegance and comfort are the charm and grandeur of the Santa Justa Hotel. Enjoy the light, enjoy the history, enjoy Lisbon, enjoy Santa Justa Hotel. ... more   less 
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