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“Nice and cozy”
Review of Hotel Santa Justa

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Hotel Santa Justa
Ranked #20 of 255 Hotels in Lisbon
Certificate of Excellence
Reviewed December 26, 2013

We have spent two nights in this hotel for a romantic weekend.
Great location, quiet rooms and friendly staff.
We have been upgraded to a double superior room on the 4th floor. The room was modern and well-sized for two persons.

  • Stayed: November 2013, traveled as a couple
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Thank Myrelz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 25, 2013

We were very happy to find this hotel. The location is excellent, right in the middle of the historic old town. It is 2 minutes walk to Rossio subway station and Rossio train station (if you are planning a day trip to Sintra).

The service was also excellent. We got to the hotel around 10am and the receptionist was super nice and offered to call us as soon as a room is ready. Then he got out a map and started telling us where to go, with enough info to fill our 3 days trip in Lisbon. We actually got a call on our cell and checked in around 11am instead of the normal checking time.

The room is very nice. It is a little bit small for the north american standard but very nicely furnished. The bathroom is simply gorgeous, big and all in marble. The shower is to die for.

The hotel also provide for free mini bar and a Nesspresso machine. You get 2 free capsules per stay but you can buy more at the hotel for 2 euro each or much cheaper at the Confeitaria Nacional right next to the hotel.

We did not try the breakfast at the hotel, so can't say about its quality. They do provide for free apples at the reception though!

Overall a great hotel for really a great price. We would definitely come back for our next trip to Lisbon!!

  • Stayed: December 2013, traveled as a couple
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1  Thank JJMontreal2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2013

its a good place, and close with everywhere for a sightseeing....
diogo *if I'm not wrong pronounce", the guy who work in the bar is kind and humble .
and aliana *if I'm wrong pronounce", a real sweet girl and very kind..

good experience to adventure lisboa with my family..

Room Tip: stayed at room 409-410, its a family room.. nice and big..
See more room tips
  • Stayed: December 2013, traveled with family
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Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2013

This was a lovely hotel with helpful and friendly staff. The breakfast buffet was very good and was constantly replenished.
Altogether a superb stay and I cannot praise it highly enough.

Like other reviewers we were offered drugs around Restauradores Square but we ignored them and they left us alone. We were rather amused as we are not in the first flush of youth.

  • Stayed: December 2013, traveled as a couple
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Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013

We stayed twice on our Portugal holiday in this hotel; four nights at the beginning of our trip, and one night at the end. First the good stuff; the hotel staff and the location are the two best things about this hotel. All the staff, especially Rafael, were amazing. They all went out of their way to clearly give us directions to sites of interest, recommend restaurants, and make whatever reservations that were needed. The hotel is located in the old part of Lisbon, close to great restaurants, the water, bus, train, and tram stations.
The rooms are nicely appointed, but the standard rooms are small, with limited closet space, and no dresser drawers. The hotel was refurbished approximately a year ago so everything is clean and new. However, anyone walking upstairs or out in the hallways can be heard clearly in your room. The management really should change the two Nespresso per stay policy for the in room coffee machine. They give a refridgerator full of drinks including beer, and give a half bottle of Port with each stay, but the two Nespresso pods is a disappointment.
In summary, staff and location A+, rooms B+

Stayed: December 2013, traveled with family
Thank Irwin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

Lovely hotel, great decor throughout. Staff extremely friendly and helpful- obviously proud of the hotel, and justly so. Can only echo others who praised. The port and belem cakes were a lovely suprise as was the free mini-bar. Situated at the top edge of the Baixa and, so, close to Metro and shopping. One of the best hotels we have stayed in.
Only minor complaint is the lack of storage for bags- but it is minor.
We live in Portugal and ate in the restaurant as an alternative to 'cozinha portugeuse'- we were really pleased with the food. The chef trained in a 3 star michelin- and it showed. It is more expensive than the local restaurants- but not bank brakingly so- and a class apart. Well worth trying.
Next time we come shopping to Lisbon, we will return! Thank you!

  • Stayed: December 2013, traveled as a couple
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Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

Stayed two nights in this nice hotel in December,
First they have a very good staff: hospitable, eager to help, professional From check-in and a welcoming bottle of Porto with a Belem cake (a very pleasant surprise), to restaurant choice and sight-seeing advice. Their staff is definitely the main advantage of this place.
Second, they have quite a good breakfast to start you day.
Third, rooms (although on the small side) are very well cleaned, have very comfortable beds, big safe deposit box, ironing facilities, coffee machine (Nespresso) a mini bar and a very nice shower. Mine had windows overlooking the street: hotel is on a pedestrian street in the very heart of Baixa, so no street noise at all (although you have to walk 30-50 meters with your luggage when coming or leaving and there is no view - you look directly into the opposite house's windows.
Fourth, location is very good for seeing historical city center: next to Santa Justa elevator, short walking distance to Commerce square, Lisbon cathedral, Barrio Alto etc. One should beware the numerous suspicious looking individuals insistently offering drugs on every corner of the city center (especially around Restauradores Sq) Just ignore them and absolutely no troubles will follow.

Room Tip: Comfort double room is rather small, superior double or suite should be more spacious
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  • Stayed: December 2013, traveled on business
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Thank Viktor V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Justa

Address: Rua dos Correeiros, 204, Lisbon 1100-170, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Bar / Lounge Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 255 Hotels in Lisbon
Price Range: $145 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santa Justa 4*
Number of rooms: 55
Official Description (provided by the hotel):
Santa Justa HotelDesign Boutique 4 stars Hotel located in the commercial and financial center of Lisbon A Baixa. Also located in the surroundings of one of the most famous monuments in the city the “Elevador de Santa Justa”.Its excellent location between Praçca do Rossio , Chiado and Praçca do Comércio, allows Santa Justa Hotel to offer its guests the best shopping and cultural attractions.Besides the surroundings tranquility, courtesy, elegance and comfort are the charm and grandeur of the Santa Justa Hotel. Enjoy the light, enjoy the history, enjoy Lisbon, enjoy Santa Justa Hotel. ... more   less 
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