We enjoyed our stay in the hotel which was modern & clean. The room was described as "cozy" but more than large enough for a 3 night stay with good facilities and a comfy bed. The staff were very friendly and polite.
For us the only down side was the lack of a working heating system. We mentioned this to 3 different members of staff but it did not get fixed during our stay. Our mistake was we did not ask to be moved on arrival....this does impact on the Room and Service Rating we have given.
That being said we would stay again due to the location & room quality :-)
- Official Description (provided by the hotel):
- The 9HOTEL MERCY is a contemporary four star lifestyle hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012. The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October. Also available a lounge bar, an internet corner and free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more less
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