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“Very nice hotel”
5 of 5 bubbles Review of 9HOTEL MERCY

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9HOTEL MERCY
Ranked #65 of 247 Hotels in Lisbon
Certificate of Excellence
Geneva, Switzerland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very nice hotel”
Reviewed October 20, 2013

We stayed there for 3 nights in September 2013 and were very happy.
Our room was clean, modern, nice furniture, good size, and the situation is great.
The hospitality was great too.
I loved the black bathroom, even if the water came a bit out of bottom of the shower.
We would definitely go back there.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Manuela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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703 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois
Level Contributor
6 reviews
Reviewed October 11, 2013

1. Stylish
2. Great Location.
3. Friendly Staff
4. Don't think they do a pretty good job cleaning the room/bath and hallway seemed it hasn't been vacuumed in days...
5. Don't freak out about the maniquans. Kind of odd! LOL

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ggaby8620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Australia
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 10, 2013

Stayed here for 3 nights and loved it. Very modern boutique hotel in a perfect location amongst bars, restaurants and transport. Walking distance to just about everything. Had a suite on the 6th floor with our own terrace overlooking the rooftops and the river. Room was large with a huge bed and a separate living room. Small bathroom but separate shower and toilet. Small touches such as the beautiful biscuits they provided, Nespresso machine and tiny bottles of local port were a welcome touch. The staff were great and nothing was to much trouble for them. From booking tickets to taxis always with a smile on their face.
Didn't eat at the restaurant but tried the bar which was lovely and very cheap for an upmarket hotel. Would definitely go back.

Room Tip: If you can stretch the budget choose a suite on the 6th floor. Large room with separate living area...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
Reviewed October 9, 2013

My brother and I stayed 5 nights in early October 2013. Nice, new and modern design and furniture. Rooms are on the small side but not a big deal. AC works great. TV works great. Wireless generally worked but was a little spotty. Can't beat the location, walking distance from all the Chiado and Barrio Alto spots...also walkable to Baixa. The staff all spoke English very well and were very helpful with restaurant reservations, bullfight tickets, bar recommendations, etc. We did not eat at the hotel so cannot comment on the food. No fitness center that I could find.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 6, 2013

Stayed here for a couple of nights after a trip around Portugal and while we were returning to Lisbon after staying a few nights at the start of the hotel is was a different experience being right across the road from the vibrancy of Barrio Alto and many restaurants we looked up were a 5 minute walk away. Staff were friendly. The decor is super modern so if you are looking more for a taste of old Lisbon this isnt that type of hotel. I did like the style and the feel of the place, the rooms were in the same theme and quite small but very nicely deisgned. The hotel bar in the basement was completely dead but we we arrived on a Sunday evening and anyway there are plenty of places to go nearby. I would recommend it.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 5, 2013

It is a small design hotel right across the street from Barrio Alto - meaning it has a perfect location for almost everything touristy.

The design is kept mostly in black, the rooms are very small (and the bed is small too) but functional. The service was friendly and efficient.

We just stayed one night but had absolutely nothing to complain.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoppasFTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 30, 2013 via mobile

The Mercy Hotel is replete with hipster charm and a cool vibe. BUT don't let that fool you into thinking the reception and treatment you receive isn't first class, warm and gracious. The restaurant is Asian and very good. The hotel sits right outside of the Barrio Alto a collage of back streets restaurants and bars open till the wee hours. Yet it is a quiet respot. We got help from the staff when we needed reservations, directions and a smile. We had our passport stolen - the staff helped us to get what we needed, to change our flights, to have fun in spite of the difficulties. Isabella, the hotel manager even provided us with free dinners and wine both nights we had to stay beyond our original reservations due to the passport problem. I highly recommend the Mercy and we will be back.

Stayed September 2013, traveled as a couple
Helpful?
4 Thank Zggabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 9HOTEL MERCY

Property: 9HOTEL MERCY
Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Chiado & Carmo
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #65 of 247 Hotels in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — 9HOTEL MERCY 4*
Number of rooms: 47
Official Description (provided by the hotel):
The 9HOTEL MERCY is a contemporary Four Star lifestyle Hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012.The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the Castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October.Also available a lounge bar, an internet corner and Free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more   less 
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