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“Personal service above par”

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Casa Amora Guesthouse
Ranked #2 of 238 Lisbon B&B and Inns
Certificate of Excellence
GreenLeadersGold level
Melbourne
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Personal service above par”
Reviewed January 1, 2014

The welcome from Juan and Luis and the information they provided made our stay at Casa Amora and our first visit to Lisbon quite special. Juan sat with us and went over the map, told us where to visit and good places to eat and offered to help us any time, even after we had left Lisbon.

The breakfasts were delicious with something different every day; more Portuguese than Americana. Being Christmas, there were some festive foods on offer, such as Bolo Rei. It is a small hotel and quite intimate and the breakfast area has inside seating and a courtyard. We stayed in a small studio with kitchenette, across the lane from the main building. The bathroom was pretty compact but had everything you need, except a bath. But there are other rooms with baths. Luis organised an evening at a Fado for us which was very enjoyable.

The location is not too touristy but has everything you need. The viaduct museum opposite is worth a visit. It is not too far to Estrela Cathedral and Tram 28 which will take you to central Lisbon.

We would definitely go back to Casa Amora and will recommend it to others. Luis plans to expand and with their attention to customer service they should do very well.

Room Tip: The studio room we stayed in is quiet but the bathroom a bit small and no bath. I believe the other...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MelbourneEchidna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuanHenning, Guest Relations Manager at Casa Amora Guesthouse, responded to this review, January 21, 2014
Dear MelbourneEchidna ,

Thank you for your comment , we are very happy you enjoyed your stay with us and apreciate the feedback.Whenever you are in portugal agin do not hesitate to always call and come say hi.

Juan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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778 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
Paris, France
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 30, 2013

We spent 2 wonderful nights at this gem. Very nice house superbly renovated. Luis and Juan were very welcoming and helpful. Special mention to the breakfast prepared by the the wonderful Anita as it is one to remember.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank leventredeparis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 10, 2013

I stayed at Casa Amora in the summer and it was a truly lovely stay. Our host, Juan, was very welcoming and gave us some great tips on arrival including a restaurant we visited later on which we enjoyed very much. He also provided us with maps and a TimeOut which were really useful as that meant we didn't have to go to a tourist office to get them.

Atmosphere
The hotel was always quiet and peaceful and provided a great place to relax after a day spent walking around under the sun. There's a lovely little courtyard outside the kitchen which you can use during breakfast and which is usually empty in the day meaning you can spend time there if you don't want to stay in your room.

Food
Breakfast was a buffet and outside of it, you could also get drinks and fruit from the kitchen (these are added to your tab).

Room
Each room is decorated according to a particular theme and ours (Amalia) was really beautiful. It was located on the first floor and came with a small balcony. We were opposite the kitchen but I didn't find it noisy. The only negative about our room was that our bathroom was separated from the rest of the room by a curtain which looked very charming, however, the toilet behind was very small and did not have a 'roof' above it so you could tell when it was being used. However, there was a toilet just outside the room so you could avoid that issue.

Location
Location-wise, the guesthouse is in a central location although we usually took a train or a taxi. Walking into the very centre of town takes about 15 or 20 minutes. The guesthouse is a little difficult for taxis to find, so you may want to ask taxis to stop off at the Rossio station (after your first visit).

All in all, I really enjoyed my stay at Casa Amora and would definitely recommend it to others looking for a slightly different yet charming alternative to bigger hotels!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank iclw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 8, 2013

If you are having trouble deciding where to stay in Lisbon, I promise you you will not regret staying at Casa Amora. Immediately upon arrival Juan went the extra mile (literally, but we won't get into that here! He saved us from some potential rental car insanity). Both Juan and Luis were great hosts and very helpful. The accommodations are clean, spacious and aesthetically pleasing. We wished we had chosen to spend more time in Lisbon, so if and when we return I wouldn't even bother to research another accommodation, as there is no question we would stay here again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lauren V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moraine, Ohio
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 3, 2013

Upon our arrival, we were welcomed by Juan who immediately made us feel at home. His recommendations for things to do and see in Lisbon were spot on. We very much wished that we would have been able to stay longer. We stayed in the Amalia room and it was beautiful in every way, including a tiny balcony that looked upon the street below. The shower was a bit tricky temperature wise, but not a problem. Breakfast was very, very good, with fresh coffee, pastries, bread, wonderful homemade sweets and savories by Miss Nita. We had to leave early our last morning and Miss Nita arrived early to make breakfast for us. Superb! We would most definitely recommend Casa Amora and hope to return.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tel aviv
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 29, 2013 via mobile

we stayed at the casa upon arrival to lisbon and the last three four nights. juan welcomed us when we got there and gave us the filling of "being home". he was not there when we arrived at the end of our trip, but luis was there, just as friendly and welcoming, not to mention nita. ho, nita, with the million dollar smile that makes the rest of your day smily.
they did not have a vacant room for us so we were lucky to stay at the apartment around the corner which was wonderful. just wonderful. luis is as helpful as can be, tips, reservations wherever necessary, to and from airport pickups, attentive (we mentioned, very casually in our morning chat) that we are surprised to see that throughout our trip hotels in portugal do not serve fresh vegetables for breakfast. the next morning we had a fresh tomato salad served, specially made for us by nita. i said - attentive.
the casa has an excellent location. super. side quiet street in a great area, close to a metro station but actually we used it once, as we walked from there anywhere.
i had a package delivered to the casa from one of the hotels i stayed in the trip with personal stuff i forgot. it did not arrive before i left and luis mailed it to me to my home town later on.
would i stay there again - of course.
as for the stairs - as long as there is someone to help me bring up the luggage its ok. and they help you with pleasure.
thank you, juan, luis and nita for a homey stay away from home. hope to see you again

Stayed November 2013, traveled with friends
Helpful?
Thank hannahgTelAviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 26, 2013

Let be be frank upfront and say our visit to Lisbon overall was less than joyous, We arrived with heavy colds caught en route, the weather was dreadful and on our second day there we were pickpocketed ($100 lost) on a tourist tram. However, I'll try not to let all this colour my opinion of Casa Amora.
This is a well presented and well run B&B in a prestigious part of Lisbon, on the Metro and close to excellent shopping and dining. Louiss (I think that's the correct spelling?) is a courteous and helpful mine host and eager to please. We had the upstairs duplex apartment, the living area was eclectically comfortable and the bed was also to our taste. The stairs were treacherous, in the duplex and also in the B&B generally and we would discourage anyone not steady on their feet and keen of eye. Getting up and down to the bathroom during the night was particularly a chore. The bathroom by the way came with negligible toiletries so points off there.The shower we had was very tight and leaked over the bathroom floor, but there was copious hot water at pressure (can be a vexing problem in much of Europe).
The inclusive breakfast provided an excellent choice however supply of some items ran out without being replenished (cured ham, croissants, baguette). Louiss does however provide an open kitchen where guests can help themselves to tea, coffee and fruit and avail themselves of beverages from the fridge on an honour billing system.
The housekeeping is nicely done (thank you, Nita) and the staff were most helpful in getting bags up and down the precipitous stairs. Free WiFi is provided and the TV has >50 channels.
Would we stay there again? Honestly, we wouldn't, but that's not to say that Casa Amora at the price does not represent an attractive alternative for many.

Room Tip: Take one with bedroom and bathroom at same level
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cornucopia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Amora Guesthouse

Property: Casa Amora Guesthouse
Address: Rua Joao Penha no 13, Lisbon 1250-131, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #2 of 238 B&Bs / Inns in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Amora Guesthouse 4*
Number of rooms: 5
Official Description (provided by the hotel):
Casa Amora is a typical building of Lisbon’s early twentieth century petite bourgeoisie, renovated in 2012, with a small outdoor patio for rest or meals and 5 bedrooms (all with bathroom). Each room pays homage to one of the great figures of Portuguese art (painting, music, literature, film) of the last century. The process of renewal and adaptation carefully kept all the decorative elements existing in the rooms (plaster) and exterior (tiles, balcony), introducing a color palette that contributes to a peaceful and relaxing environment. Casa Amora is located in one of the nicest and most central districts of Lisbon, Praça das Amoreiras. In this neighborhood, where the 18th century Aqueduct (that survived the great Lisbon earthquake of 1755) reaches and end, Casa Amora is neighbor to Water Museum (Museu da Mae de Agua) and the Vieira da Silva / Arpad Szenes museum. Residents and visitors have easy and direct access to the neighborhoods of antique shops (Rua de Sao Bento and Rua da Escola Politecnica), historic districts (Bairro Alto and Chiado), Avenida da Liberdade and its fashion shops as well as the shopping center Amoreiras, all at walking distance. ... more   less 
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