Recently I stayed at this hotel for 8 days and this is what I found. The employees make this hotel a success. Everyone was so friendly and helpful. I hope the owners of this hotel recognize how lucky they are to have folks like these working for them. On the downside, I found the bed incredibly hard and uncomfortable. I asked to be moved from one room to another due to the dirty and stained carpet. The second room was the same. I have stayed in 5 star hotels in the past and the appearance of the rooms does not measure up. I was also told that it cost 50 euro for transportation from the airport to the hotel. For a 5 Star Hotel, you would expect a free shuttle. I took a taxi and it cost me 10 euro with tip. I am not sure why it would be 50 unless someone is pocketing or splitting the fee with the driver for the referral. This really bothered me.
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- Also Known As:
- Real Palacio Hotel Lisbon