We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Happy with the service - good location”
Review of Hotel Real Palacio

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Real Palacio
Ranked #85 of 248 Hotels in Lisbon
Certificate of Excellence
UK
Level Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Happy with the service - good location”
Reviewed March 5, 2013

Great staff - couldn't be more helpful. Lovely interior. Good size twin bed room. Breakfast buffet is huge - great selection for all tastes. I would get there early though to avoid a queue. Location is in between two metro stations on two different lines so this is really helpful. Red line means you can get to and from the airport really easily, although a taxi was only 17 euros.

Room Tip: We were on the 4th floor facing the road - very quiet,
See more room tips
  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VoucherVera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,075 reviews from our community

Traveler rating
    832
    876
    269
    73
    25
See reviews for
414
1,022
100
134
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Grimsby UK
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 27, 2013

This is a lovely hotel in a good location, staff are friendly & very helpful. That is the positives now the negatives: warning the beds/ mattresses are very hard.. we requested extra pillows to sleep on, as mentioned by others the mini bar was poorly stocked and expensive, we were on the top floor all day ( from 6.30am to 11pm )there was a noticeable hum from the kitchen extractor below. Carpets were very grubby. Hence why we feel that 4 star this is not. As mentioned by other reviewers we have found the little restaurant around the block and it is a little gem we will review it separately.
All that said we would stay again ( maybe pack a mattress topper next time!)

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yvonne19park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Dunmow, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 26, 2013

Very pleasant hotel, less than 5 mins from metro, staff excellent, very helpful when needed, breakfast buffet style excellent. Room lovely, only criticism pillows were awful, very quiet, would definately recommend and will stay here again.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgina7891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed February 24, 2013

We stayed two nights on a city break to Lisbon. We were looking for a quality hotel given our short stay and were not disappointed.

As stated by other reviewers multiple times, the staff are outstanding and a real credit to the hotel. The location is very good, though be aware that you will need to use the metro to get to the usual tourist sites as the location is not in or near the old town. I would recommend Sao Sebastiao station to get to the hotel (rather than Parque) as this is an easy and relaxed walk to the hotel - turn left out the barriers to exit. This station is also very handy for both the airport.and the city. If travelling around Lisbon by public transport, the day ticket available from multi-lingual vending machines in each station is good value.

The hotel has a premium feel which extends to all the public areas and some of the rooms. Other rooms (including ours) are slightly more basic, but given the excellent deal we received even these were above expectations. There is no lack of space, and the bathrooms in particular are luxurious. In common with other Iberian Peninsula hotels, be aware there is no hospitality tray provided and the bedding is of the blanket (rather than duvet) variety.

We did not dine in the hotel (either for dinner or breakfast), but the facilities were welcoming and a full service is provided. In addition, there is a restaurant directly opposite the hotel which is rated elsewhere on this site. A minibar is provided in the rooms, with prices comparable to other hotels of its class. Bottled water is only available from the minibar, however I would recommend the El Corte Ingles department store for any snacking/bottled water needs. This is connected to Sao Sebastiao station on the opposite side to the hotel exit, and has a large supermarket and basic food court.

Internet, as mentioned elsewhere, is complimentary but only a wired connection is available in the rooms. Public areas have Wi-Fi. This means you will not be able to use internet in your room without a workaround if all you come with is a tablet computer such as an iPad. Reception will lend you an Ethernet cable for use with laptops/netbooks, but our loan example had the connector latches snapped off from repeated use, so I would recommend you bring your own.

There are complimentary spa facilities on site, but we did not try these.

All in all, excellent value and facilities with a good location. A few minor shortcomings generally, with cheaper rooms more akin to 4* standard. No complaints given the price paid.

Final tip for Spain and Portugal in general: very few wines are available with screw tops. Plan accordingly.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nowvoyagernow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyland, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 23, 2013

Was worried by some reviews saying that this hotel was inconvenient but we found it a good place to stay. Easy to get into the centre using the Metro from Parque station (5 mins walk). Buy a day card and you can use all the metro, trams and buses within the centre. Hotel itself was very good and the staff were very helpful. Room was good although the bed was a bit solid. We asked for a room with a city view which looked out onto the street which was pleasant. We only ate dinner in the hotel once and it was good if unremarkable. It was certainly good value for money and would stay here again.

Room Tip: Ask for a city view overlooking the street. It is interesting but not noisy.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucerne, Switzerland
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 18, 2013

Big Hotel near Parque metro station tricky to find by car because of all the one way streets.
It was our second stay in Lissabon at the end of a round trip and the hotel was maybe fully booked.
To visit Lissabon it isn't the best location as you always have to take the metro into downtown or walk all the way down which takes about 20minutes.

The hotel is at most a good 4 star hotel. The Staff was awesome but i've never seen a such a breakfast party like this. The breakfast room was in the basement with no sun light or windows and pretty small. Several times in the morning there was a queue and we had to wait in front of the room until a table got free. The buffet was quite good but got totally overrun.

Our room was clean but pretty old as the whole hotel is.

I would totally recommend to take a room in a "pensao" or an appartment in Lissabon downtown as we did in the first part of our roundtrip and which was way better than this hotel.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThHaas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lisbon hotels
0.1 mi away
Hotel Real Parque
Hotel Real Parque
#105 of 248 in Lisbon
4.0 of 5 bubbles 1,090 reviews
0.2 mi away
Hotel Principe Lisboa
Hotel Principe Lisboa
#60 of 248 in Lisbon
4.5 of 5 bubbles 1,401 reviews
1.0 mi away
Corinthia Hotel Lisbon
Corinthia Hotel Lisbon
#44 of 248 in Lisbon
4.5 of 5 bubbles 5,499 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Alif Avenidas
Hotel Alif Avenidas
#66 of 248 in Lisbon
4.5 of 5 bubbles 723 reviews
0.4 mi away
EVOLUTION Lisboa Hotel
EVOLUTION Lisboa Hotel
#34 of 248 in Lisbon
4.5 of 5 bubbles 614 reviews
0.8 mi away
Eurostars Das Letras Hotel
Show Prices
Show Prices
Show Prices

Been to Hotel Real Palacio? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Real Palacio

Property: Hotel Real Palacio
Address: Rua Tomas Ribeiro 115, Lisbon 1050-228, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#54 Family Hotel in Lisbon
#62 Romantic Hotel in Lisbon
#68 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Real Palacio 5*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Agoda, Hotels.com, Priceline, Travelocity, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Hotel Real Palacio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Real Palacio Hotel Lisbon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing