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“Great location, great service”
Review of Altis Suites

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Altis Suites
Ranked #111 of 253 Hotels in Lisbon
Certificate of Excellence
Reviewed July 21, 2013

Stayed at the Altis Suites, which is adjacent fo the hotel. The rooms were very spacious, double bedrooms, and lkitchen, ideal for family and groups. The staff was very friendly and helpful. The hotel restaurant is very good, but there are plenty of other options around and the location in the city is exceptional.

Room Tip: Altis Suites, adjacent to the hotel provides extra space and privacy (hotel amenites can be used)
  • Stayed: July 2013, traveled with family
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1  Thank aloisiofll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 13, 2013 via mobile

A great hotel for family's of four or five in downtown Lisbon. The rooms are large and have a seperate parents room.
Breakfast is included in the rate and is varied and really nice. There's a nice pool to recover in after those hot summer days in Portugal.
The only downside was the WIFI in the rooms and in the breakfast room. Other that that it was great!

  • Stayed: July 2013
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2  Thank rossco1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

i must recommend this accomodation.my brother-in-law suggested the altis suites as our location for our recent stay in lisbon as they had used it a year ago. it has a central location, good neighbourhood and excellent facilities. we had a spacious bedroom and sitting room and kitchenette which , with the air conditioning , gave the comfort of being at home when we returned to it after sampling the delights of lisbon. The hotel next door offered us all their facilities. Taxis are cheap in lisbon as is the metro which had 2 stops nearby. The metro was safe and clean but my wife and i did not use it late in the evening- simply as a precaution as we would in any other city.
i would return there again and have already recommended it to friends and family.
This is my first time ever writing a review

Room Tip: our room for a couple on the 5th floor was quiet
  • Stayed: June 2013, traveled as a couple
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2  Thank johnlyons10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

This is the fourth time we've stayed at the Altis Suites in Lisbon however have only just decided to write a review. Overall our experience has been consistently excellent. The Altis Suites is very centrally located with large size rooms, good bathroom and kitchen. It's good to have a living room to spread out in rather than just being in one room. There's a supermarket just around the corner so you can stock up on water, wine etc. Didn't try breakfast in the hotel which was at extra cost. However, there are several cafés in the area where you can get a good Portuguese coffee in the morning. Other plus is that there is a taxi rank directly in front of the hotel if you are going to struggle with those gradients. Otherwise it's a short walk to the Metro. The staff are extremely helpful and polite and all speak excellent English. They even secretly left me a cake in the room for my birthday although I didn't tell them! They definitely go the extra mile. The only down side is that internet access isn't free. However overall would thoroughly recommend it.

  • Stayed: June 2013, traveled as a couple
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1  Thank Neilsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

We were travelling with our 2 year old, so it was important to have plenty of space, separate bedroom and living space and a kitchen to prepare food and Altis Suites were perfect for our needs. We did not ask for rooms with a balcony and as a result the rooms we got did not have a view and were quite shaded, but when you are trying to get a toddler to have his nap on a sunny day, we were very glad of this. We found the staff to be extremely helpful and always made a fuss of our son, which he loved. We loved the location as it was quiet and safe with access to all the main areas of interest of lisbon. For those who like to mix shopping with relaxation, avenue de Liberdade, which runs parrallel to the road this hotel is on, is a must as it is designer label heaven.
On the downside the pool needs a renovation, but they had signs up saying they are in the process of building a brand new leisure centre.
There are about 8 steps inside the door, which we had to carry the pram up and down every time we went in or out, which we didn't mind too much, but it might seem a bit too much for some. As most of Lisbon is built on hills, it is not very pram/wheelchair friendly. Not suitable for anyone who has difficulty walking.

Room Tip: ask for a room with a balony if you prefer brighter rooms
  • Stayed: May 2013, traveled with family
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1  Thank Pauline V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2013

Having visited Lisbon twice now, lured back by the friendliness of the people, the joy of exploring the diversity of its neighborhoods and the delicious sustaining food, my husband and I just returned from our second visit in the last couple of years. We're a mature couple who have traveled often and are now enjoying the relative freedom of retirement, happily still with the energy to enjoy exploring on foot. In Lisbon the city of seven hills (somewhat reminiscent of San Francisco) this provided the daily opportunity for challenging daily adventures wending our way through the narrow winding streets of the older sections to strolling the expansive wide boulevards with the inlaid patterns of the cobblestones underfoot, stopping often for a Sagres beer or the wonderful rich "bica" (espresso coffee). Then there were the mealtime rewards of the wonderful hearty cuisine, always fresh, delicious fish, meats and potatoes as well as our daily dose of ripe sweet melons, cheese, portugese soups and crusty bread following visits to the castles, fascinating museums and near by Sintra.

On our first trip we budgeted more on the hotel and, although not much can put a damper on this city, it didn't add to our enjoyment. This time we looked for one in the location we knew to be perfectly located for tourists, (the beautiful lively Avenida da Liberdad) and one which that would offer attractive comfort, still within a reasonable price range. The Altis Suites answered all our needs. I fully agree with the overwhelmingly positive experiences on described on Tripadvisor. This is a terrific accommodation from all points of view. Although we didn't take advantage of the attractive kitchen facility (cooking clean up included), it would be a big plus for a family or anyone desiring to eat in a bit.

We stayed in two different rooms, one at the beginning of our trip and, after a week driving south through the Alentejo countryside and along the Algarve coast, we looked forward to returning to enjoy our last few days in Lisbon. Both times our rooms (bedroom, living room and hallway with ample closets), spacious, elegant marble bathrooms, furnishings were all perfectly comfortable and welcoming (slippers and robe included). Everything was beautifully cleaned daily. An added bonus is the availability to guests of the facilities of the larger adjoining Hotel Altis. The Hotel boasts a lovely top floor terrace with comfortable seating from which to enjoy a drink, a coffee and the spectacular view of the city. There's also a pool and exercise room (which, with the fun of walking of the city, we didn't need).

But, above and beyond all, was the wonderful welcoming friendliness and professionalism of the almost all young (at least to us) staff. From the smiles that greeted us whenever we returned "home" to the prompt responses to whatever we needed during our stay, we felt competently and always pleasantly taken care of.

Should we return to Lisbon, we'll definitely return to the Altis Suites.




Should we ever decide to go back to Lisbon, the Altis Suites would be our home away from home.

  • Stayed: May 2013, traveled as a couple
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Thank nanwilbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

Firstly let me say that our whole time spent in Lisbon was a delight. I consider myself quite a seasoned traveller and this is probably the friendliest city I have ever visited. That welcome extended to the Altis Suites where, without exception, the staff bent over backwards to make our stay special. Upgraded on arrival (always a winner), we were sent to a local restaurant for dinner where we enjoyed the most delicious food at very reasonable prices (Pedro, one street away). The hotel room was spotless, looked brand new in fact. The linen was excellent quality, gorgeous pillows and the bathroom like a high-end spa. We paid £98 per night including breakfast and I have easily paid £250 for the same level in different cities. Highly recommended!!

Room Tip: Do what we did and bring your Nespresso pods from home if you want to be a real cheapskate!
  • Stayed: May 2013, traveled with friends
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Thank MrsFfromtheUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Altis Suites

Address: Rua Castilho 13, Lisbon 1250-066, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#20 Spa Hotel in Lisbon
#86 Luxury Hotel in Lisbon
Price Range: $116 - $1,071 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Altis Suites 4*
Number of rooms: 42
Official Description (provided by the hotel):
Located in the the city centre, the Altis Suites is a Family Hotel located just next door to the Hotel Altis. It is the best bet for business, leisure or long stay travelers, offering all the comforts at home with privacy and functionality. Altis Suites feature 40 luxury suites and 2 penthouses, each with their own living room, bedroom, kitchenette, bathroom and parking. The rooms have a comfortable decoration, modern equipment, 24 hour reception desk, laundry, cleaning of the rooms, room service, broad band internet access, among other services. The clients staying at the Suites are invited to use the facilities of the Hotel Altis, such as Health Club, indoor heated swimming Pool, Restaurant, Coffee Shop, Bars, business centre, Shopping area, hair dresser. A complimentary shuttle service is also available between the Altis Hotels and the airport. Altis Suites is a member of the Classic collection of Great Hotels of the World. ... more   less 
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Also Known As:
Altis Hotel Lisbon
Lisbon Golden Tulip

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