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Reviewed September 29, 2016

There are several 5 star hotels in Lisbon but truth be told some of them don't deserve the status and some others are way too expensive ...
This hotel has probably the best service I've ever seen while keeping the prices reasonably for common people like me. The restaurant is excellent and the choice of wines is really good. Also, if possible go check the magnificent SPA. The breakfast is expensive is not included in the stay; is included you won't be disappointed. In short a good choice.

Room Tip: Ask for higher floors whenever possible; the view is great.
  • Stayed: October 2015, traveled as a couple
    • Value
    • Location
    • Service
Thank Jorge F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded October 4, 2016

Dear Guest,

Thank you for your kind review!

We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the team know that they made an impact during your stay.

We hope to welcome you back to the Corinthia Hotel Lisbon soon!

Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2016 via mobile

Our first experience with the Corinthia hotel chain was at the Corinthia Budapest. It was an exceptional hotel and we were therefore expecting a higher standard when we booked the Corinthia Lisboa.

The Lisbon hotel lobby is beautiful. The reception was pleasant and the staff in the Executive Lounge were terrific - very, very helpful (esp. Monica).

The rooms were small and poorly appointed. The carpet in our room was worn and paint had stripped off the wall in places. There were only two electrical outlets and they could only function when the lights were on - forget about charging your iPhone overnight AND getting sleep. There was no iron and ironing board (although the housekeeping staff brought one when requested). But the room was so small that there was little space to iron the clothes anyway.

And the elevator system was unnecessarily complicated. You are expected to present your room key card when calling the elevator and punch in the number of the floor you intend to reach. The console then directs you to the correct elevator for your journey. This neither saves time nor reduces the number of elevator cars required but I saw staff explaining its operation to several guests. And one of the two consoles on the 11th floor didn't work.

Stayed: September 2016, traveled as a couple
Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded October 4, 2016

Dear Guest,

Thank you for sharing a review on your recent stay with us.

We have made detailed notes of your useful comments about improving our room facilities. We will definitely consider this issue in our future room refurbishment project and we will take your points into consideration.

We are delighted that we had the opportunity to be at you service. We want to keep you as a fan of Corinthia and wish to have the opportunity to prove ourselves again especially if visiting Corinthia Hotel Lisbon in the future.

Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2016

The Corinthia Hotel is excellent and our bed in the Junior Suite was very comfortable. Breakfast is very good with lots of fresh fruit and full English, all of the staff are very friendly and could not have helped more. The only small problem is that the room we stayed in had only one spare electric socket which for todays connected world is not enough, I bought a 4 gang extension for 3 Euros from a local shop but this needs to be sorted out. The Dinner Buffet must be tried with a Chef on duty to cook your meats and fish there and then. Nearby there are some excellent cafes and restaurants, with access to the Metro and main line system 150 metres away.

  • Stayed: September 2016, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Richeycb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded October 4, 2016

Dear Guest,

I appreciate your positive feedback about your recent experience at the Corinthia Hotel Lisbon.

We do take pride in catering to our guests' needs the best way we can. We will definitely consider more plugs in our future room refurbishment project and we will take your points into consideration.

If you're traveling to our area again soon, don't hesitate to call us.

Looking forward to welcoming you back soon to the Corinthia Hotel Lisbon.

Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2016

Daniel and Maira in the Club Lounge were outstanding and were wonderful to us! Sonia at the front desk was helpful and made sure we were attended to after a long trip! Room was amazing and real comfortable. Overall service was exceptional!

  • Stayed: September 2016, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank spectacularvegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded September 28, 2016

Dear Guest,

Thank you for your kind review!

We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the team know that they made an impact during your stay.

We hope to welcome you back to the Corinthia Hotel Lisbon soon!
Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2016

...back again, as we always have such a great time and the staff are extremely friendly and accommodating in every way.
As a seasoned guest at this hotel. I can honestly praise all the staff here. Although we have seen some changed in staff over the summer, they have always been most helpful and friendly.
The front of house staff in reception are always there to help with any queries, Domingos and Roque on the door are happy to welcome you.
Sky Lounge is worth the upgrade to access. The staff there again cannot be faulted. Monica, Maira, Rita, Margarida. Ana Rossario also very helpful and her team.
Valter is the chef and always has my preferred eggs ready each morning.
Daniel - Exec Club Host is superb. Always remembers our preferences, and is always keen to serve all his guests. One the two evenings he was not working, it was obvious by his absence. He definitely has the lounge running like clockwork.
Finally praise must go to Sandra Abrantes who runs the guest services team and must be proud of her staff. All have great customer service skills and good knowledge of Lisbon and surrounding attractions.

The hotel itself is well appointed out of the main noise and bustle but easily accessible by metro and taxis are very reasonable.
There are a variety of eateries, Tipico serves each evening a buffet style and also alacarte. Also, the terrace lounge bar has a good menu and always enjoyed out meals there. They have a large outside terrace bar which in this weather is great to sit outside and enjoy a cocktail or two...
The rooms we have always found to be of great standard. The housekeeping staff do a great job and always have our room ready for when we return in the afternoon for a break from the sun.
Spa: the hotel spa has recently been taken over and is now run directly by the hotel, which is an improvement. Excellent choice of treatments, swimming pool is relaxing and there is also a sun terrace for those who want to dry off in the sun.

There is only one negative comment I would make - the "piped" music in the executive lounge and lifts is atrocious. We have been coming here for two years and it's the same loop of jazz and so called easy listening, but it's very annoying. Please change the tape!!

Anyway...can't fault the hotel and its staff. We are back in December.

Room Tip: Take Executive Room Upgrade. Well worth it for Sky Lounge access
  • Stayed: September 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank SuzSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded September 28, 2016

Dear Guest,

Herewith I would like to take the opportunity to thank you for having chosen the Corinthia Hotel Lisbon for your recent stay. I would also like to thank you for taking the time to post such a lovely and detailed review following your stay.

Hearing how much you enjoyed your experience with us make us feel very pride of our work. I will share your kind words with our team.

We look forward to welcoming you back in December!

Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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