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Reviewed September 26, 2016 via mobile

My wife and l have recently returned from a four day stay which was excellent, we were upgraded to a junior suite which is always a nice start to a break. Breakfast ,service and the room cleaning were all excellent, positioned close to the metro and armed with a Lisboa card we visited all the sights, the highlight of Lisbon for us has to be the food simply exceptional. Well worth a visit. Mr and Mrs Lee.

Date of stay: September 2016
Trip type: Traveled as a couple
Thank davemichaellee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded October 4, 2016

Dear Guest,

We would like to thank you very much for taking the time to leave us such a great rating further to your recent stay.

How wonderful hearing that you enjoyed your stay with us.

We look forward to welcoming you back at the Corinthia Hotel Lisbon.

Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2016

Recently returned to Corinthia Lisbon for a second stay. The service of this hotel is outstanding. Every member of staff has service in their hearts.
This hotel may seem "out of the way" but its location to the zoo (5 min walk) makes for an excellent day out. The Metro stop (2 mins) is also very convenient for getting into Lisbon central (10 mins on the blue line).
Proximity to city centre IS NOT a reason to avoid this hotel.
The Executive Club is a pricey addition to your stay, but I would recommend it. It is great to have an escape to tranquility for a drink and some snacks (the bar is not cheap!). The breakfast is outstanding and the chef-on-hand is a great additional touch. I would say that the snack menu requires more thought and variety as after 2 days of crudites and cheese only it is a little boring. Introduce more salad items would be my suggestion.

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank hdd69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded September 27, 2016

Dear Guest,

We would like to thank you very much for taking the time to leave us such a great rating further to your recent stay. We are delighted to see that you enjoyed your experience with us at the Corinthia Hotel Lisbon!

Your satisfaction and your rating are an encouragement to us in the pursuit of making each stay a memorable one. It is feedback like yours that truly motivates us to offer our best service possible. Please rest assured that your kind words have been shared with all of the team members.

Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2016

Corinthia hotel is a great hotel for business or for Leisure. it was nearby the centre so you didn,t have to travel long. the room was Always clean and there was Always nice staff. the pool was clean and the gym was open for 24 hours so it was quiet when you wanted to work out. overall it was a excellent hotel and i'm coming back soon.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank marjeriem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded September 26, 2016

Dear Guest,

I appreciate your positive feedback about your recent experience at the Corinthia Hotel Lisbon.

We do take pride in catering to our guests' needs the best way we can.

If you're traveling to our area again soon, don't hesitate to call us.

Looking forward to welcoming you back soon to the Corinthia Hotel Lisbon.

Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2016 via mobile

Lovely hotel with fabulous rooms. We were really lucky to have a room on the 19th floor and had a stunning view of Lisbon. The bar area and patio is great and the food is good. The pool area is lovely and very relaxing. Would highly recommend a stay here!

Date of stay: September 2016
Trip type: Traveled as a couple
Thank louiseb263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded September 26, 2016

Dear Guest,

Thank you for reviewing your stay at the Corinthia Hotel Lisbon.

I am delighted you enjoyed your experience with us. We do our best to go above and beyond for our guests.

We hope to have another opportunity of welcoming you again.

Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2016

First of all, the positives: polite check-in and check- out staff, timely room service, housekeeping was polite and friendly. Turn-down service was pleasant and the hotel provided a good range of toiletries and replenished frequently. Very close to the Metro station which was great for day excursions and it is well situated from the airport- about 15 minutes maximum.

Negatives: the morning breakfast didn’t have the best variety for a 5*. Lacked in quality. Tea and coffee were served lukewarm to cold. Most of the staff, although pleasant, were unable to speak English which led to some confusion! The on-site restaurant for dinner, Tipico, was not much better. The buffet looked disappointing so we ordered a-la carte. This led to an hour wait for our starter- and the restaurant wasn't busy! Drinks also took over half an hour to arrive and I had to prompt the waiter to bring me a drink and wine list.

We also found that there were little things which let the overall experience down. In our suite, the furniture was scratched, one day the pillowcases had holes in them after being changed and the carpet had some stains on it. I also read in another review that there were not enough plug points and I can confirm this- we had one plug point to rotate our electrical items with!

I had very high hopes for the hotel and overall experience, but unfortunately they did not live up to 5* standards. For the cost of the hotel and facilities, the service and quality wasn't there. Disappointing.

Date of stay: September 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Nikita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded September 26, 2016

Dear Guest,

Thank you for having taken the time to post a review regarding your stay at the Corinthia Hotel Lisbon.

We appreciate your invaluable feedback. As a hotel operator, we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement. We know that this does not change your experience but you can feel confident that we have heard your concerns and are taking appropriate action.

We are delighted that we had the opportunity to be at you service. We want to keep you as a fan of Corinthia and wish to have the opportunity to prove ourselves again especially if visiting Corinthia Hotel Lisbon in the future.

Kind regards,

Roderick Micallef

General Manager
CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 340
Email: roderick.micallef@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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