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“Great hotel, service and helpful staff!”

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Corinthia Hotel Lisbon
Ranked #43 of 255 Hotels in Lisbon
GreenLeadersPlatinum level
Reviewed March 10, 2013

My stay was fantastic at the Hotel. It's a beautiful hotel, very close to the Metro to get into the City. The hotel is about a 10 minute Metro ride into the city centre!

Staff are extremely helpful and service standards are high. The only thing negative I found was that there was a €20 charge/person for 2 hour use of Hydrotherapy Pool, Sauna and Jacuzzi which I thought shouldn't be charged to the hotel guests. But that's just what I think :) Also the hotel will charge €4 if you don't have a swimming cap, so don't forget to bring that along.

Ah! The indoor pool and gym are free, so do use those :)

Overall, it was a great experience and I would defy recommend the hotel!

  • Stayed: March 2013
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3  Thank zchops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded March 13, 2013

Dear Guest,

It is lovely to read that your stay was fantastic and that the helpfulness of the team contributed for your enjoyment of your stay. Thank you for sharing your experience on tripadvisor regarding your stay at Corinthia Hotel Lisbon.

Please be assured that we will share your comments with the management team.

Thank you for your trust on Corinthia and we look forward to welcoming you back next time you return to the city.

Kind regards,
Roderick Micallef

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,495 - 2,501 of 5,938 reviews

Reviewed March 9, 2013

As part of my company's annual conference I stayed here for 3 nights. Overall it's a great hotel. What really stood out for me was the great service delivered by the staff throughout the hotel, very attentive, non-intrusive and spot-on!

I guess for a holiday it would be a bit far from the local sights, but for a business-stay this was great.

Great meeting-rooms, especially because there is a lot of natural light

Be prepared however to wait for the lifts, especially when it's busy

  • Stayed: March 2013, traveled on business
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3  Thank MarkManama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded March 13, 2013

Dear Guest,

It is always very nice to read that the team contributes to improve our guests experience by delivering a great service being non-intrusive. Please be assured I will share your review with the team and I thank you on their behalf.

Again, we thank you for your review with regards to your experience at Corinthia Hotel Lisbon and we look forward to the opportunity to welcoming you back, perhaps on holidays.

Kind regards,
Roderick Micallef

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Reviewed March 4, 2013

Stayed for 7 nights in September 2012. Have stayed before. Room rate was £100 per night b&b. Like other Corinthian Hotels I have stayed in it was superb in every way. The only drawback is its location being in the north of Lisbon away from the centre but there is a metro station near and you are no more than 15 minutes from the touist attractions.

  • Stayed: September 2012, traveled as a couple
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3  Thank billy340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded March 13, 2013

Dear Guest,

We thank you very much for your preference in Corinthia Hotels and as well for sharing this with other travelers.

We are very happy to read your opinion describing us as superb in every way. It really makes us feel pride and we humbly thank you for your words.

We look forward to welcoming you back next time you are in Lisbon again.

Kind regards,
Roderick Micallef

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2013

Just back from Lisbon where we stayed at the Corinthia. We had booked a few months ago and the room rates are very reasonable for such a high standard hotel. On arriving we were taken to our room on the ninth floor. The room was spotless, had a well stocked minibar, flat screen TV and free wifi. After settling in we had a few drinks from the bar, a little bit pricey. A Hendricks Gin and tonic was €12.60! Dinner in Tipico was very good, again pricey but probably worth it.

A great sleep was ruined at 5.30am on Sunday morning when a group of French girls arrived back from the nightclubs and decided to create havoc on floor 9. Credit goes to the Duty manager who eventually calmed things down after about 45 minutes and after me complaining to him twice.

Next morning as an offer of compensation, Mr Vieira, the HR Director and in charge of Security offered us VIP treatment which included access to the Executive suite on floor 24. That certainly made up for the events of the previous evening and it was apparent that this kind of disruptive event is extremely rare in this hotel. I think the staff were genuinely angry and embarrassed at the events on Sunday morning.

Breakfast is excellent. Something for everyone. Don't plan on lunch as breakfast will keep you full till dinner time. If you pre-book then it's €16, if you turn up on the morning it's €18.

The location is great, only a ten minute, €10 taxi ride from terminal 1 and you can jump on the hop on hop off bus into Lisbon, right outside the hotel. Unlimited use for 24 hours for only €18.

Finally, the spa is excellent. For €20 you get the use of the jacuzzi, Turkish bath, sauna etc...

I would strongly recommend this hotel based on the quality of rooms, service and the very friendly welcome from attentive staff.

  • Stayed: March 2013, traveled as a couple
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4  Thank DavidfromGlassford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded March 13, 2013

Dear Guest,

Thank you very much for choosing Corinthia Hotel for your recent stay in Lisbon.

We are very sorry for the noise that occurred Sunday morning, as the Duty Manager explained it is highly unusual at this hotel and immediately actions were taken to minimize this inconvenience. We are very happy to learn that overall you had a good experience with us and again we apologize for this unfortunate incident.

We thank you for your trust on recommending Corinthia Hotel Lisbon and we look forward to welcoming you back on a future opportunity.

Kind regards,
Roderick Micallef

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Reviewed March 3, 2013

We stayed here for 3 nights as part of a BA package deal. We stayed in an executive room which gave us access to the executive lounge which is well worth paying that little bit extra for - the food, nibbles and drinks were excellent, The service was superb and the staff could not do enough to look after you.

The metro is 50m away and takes about 20 minutes to get to the centre; taxis are very reasonable. We ate in the bar and the restaurant and both were excellent and reasonable for hotel prices.

Some previous reviews said that the bedrooms were warm and we found this was the case but this did not ruin our trip although it would be useful to be able to adjust your room temperature.

We will be back at some point and will definitely stay here again. Thank you

Room Tip: Pay for an executive room
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  • Stayed: February 2013, traveled as a couple
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3  Thank pinnerboy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded March 4, 2013

Dear Guest,

We thank you very much for having taken the time to share your experiences at Tripadvisor regarding your experience at the Corinthia Hotel Lisbon.

We are delighted to learn that you enjoyed the executive lounge and please be assured that your words will be shared with the team which I thank you on their behalf for your kind compliments.

We also thank you for your trust on Corinthia and we look forward to welcoming you back and do our utmost to provide you a perfectly crafted experience.

Kind regards,
Roderick Micallef

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2013

I was at this hotel some 4 years ago and there were many things to complain about.
Now even the WiFi is free and easy to use, breakfast is vast and delicious. You do not have to wait till the end of your breakfast until you get your coffee- really a big change.
The staff is helpful and very pleasant.
Roms are not that big, but comfortable and clean. Twin rooms offer small beds - maybe just fir kids.

Room Tip: ask for queen or king-size bed, at least
See more room tips
  • Stayed: February 2013, traveled on business
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1  Thank Jaroslaw S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded March 4, 2013

Dear Guest,

Thank you very much for sharing your former and recent experience at Corinthia Hotel Lisbon.

We believe the only truly smart way to improve is by listen to our guests and act on their concerns which make our concerns as well. We are delighted to read that you noticed the improvements driven since your last experience with us. We will continue improving until we deliver each guest a perfectly crafted experience.

Again we thank you for your comments and we look forward to welcome you back on a future opportunity you return to Lisbon.

Kind regards,
Roderick Micallef

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2013

We stayed here for a week in February, it's a 30 minute walk into the city or about 20 minutes by metro which is 50m from the door, the views from the upper rooms are fabulous. I've rarely stayed anywhere where the staff seem so genuinely eager to please, pleasant but not imposing. It's definitely worth paying extra for the use of the Executive Lounge, the breakfast is a work of art and it was always relaxed, not the usual breakfast battle with hordes of other guests, it also includes canapes and beer/wine in the evening and during the day. The entire 2nd floor is a pool/gym/massage rooms/spa etc, not cheap but excellent.

  • Stayed: February 2013, traveled as a couple
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3  Thank Johnmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roderick M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded March 4, 2013

Dear Guest,

We thank you very much for your time to share your opinion on tripadvisor regarding your recent stay at Corinthia Hotel Lisbon.

We are always eager to make our guests’ stay enjoyable and special and we are very pleased to have accomplished this goal with your experience with us.

We look forward to welcoming you back next time you return to Lisbon.

Kind regards,
Roderick Micallef

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Corinthia Hotel Lisbon

Address: Av. Columbano Bordalo Pinheiro 105, Lisbon 1099-031, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Lisbon
#8 Family Hotel in Lisbon
#12 Spa Hotel in Lisbon
#17 Romantic Hotel in Lisbon
#18 Business Hotel in Lisbon
#38 Luxury Hotel in Lisbon
Price Range: $134 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Corinthia Hotel Lisbon 5*
Number of rooms: 518
Official Description (provided by the hotel):
Near the city historic center, just a 3 minute walk from "Jardim Zoologico" Metro station, Corinthia Hotel Lisbon features a 3000 square-meters SPA with an indoor dynamic pool (wellness center), a fully equipped gym, an outdoor covered and heated pool and 13 treatment rooms. The Executive Club Lounge, unique in Portugal, with a 360º overview of the city of Lisbon comprehending an area greater than 2000 square-meters.All of the rooms have been tastefully decorated and fitted with LCD HD TVs featuring fully entertainment systems with satellite channels, video games, radio and video-on-demand. Each room has a private bathroom with free luxury toiletries, mini-bar, tea and coffee facilities. Wi-Fi access is complementary. Family rooms available, with a capacity up to 5 people, and children until 12 years old stay for Free in Room Only basis. ... more   less 
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Also Known As:
Lisbon Corinthia Hotel

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