Arrived at the hotel and was told even though they are charged me and my 5 friends they did not actually have room for us as they had closed 2 floors. There was no advance warning, we were then moved to a hotel on the outskirts of Lisbon and given taxi vouchers that were completely inadequate. Dreadful customer service. Never again.
- Official Description (provided by the hotel):
- Fontecruz Lisboa, Autograph Collection is a luxury boutique hotel in Lisbon, in the city center, offering a premier location on Avenida da Liberdade. Our hotel is one of the top luxury hotels in Lisbon, Portugal featuring 72 beautiful rooms and suites decorated in a fashionable and chic style. Fontecruz Lisboa, Autograph Collection boasts an open lounge terrace offering panoramic views of Lisbon's city center, as well as a chill atmosphere for relaxing and socializing. Our hotel restaurant takes pride in its modern, light, and fresh cuisine, and in its Gin Tonics. Come stay with us in Lisbon, Portugal! ... more less
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