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“Average sums it up”
Review of Vila Gale Opera

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Vila Gale Opera
Ranked #127 of 251 Hotels in Lisbon
Westerly, Rhode Island
Level 6 Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Average sums it up”
Reviewed November 3, 2013

Our group of 12 stayed here in October. It was a mixed bag. The rooms were small and the beds were not any where near as comfortable as the Vile Gale in Porto. The location is adequate - within long walking distance of Belem, but a cab ride everywhere else. The view of the bridge (not from my room, however) was very nice. The front desk staff was very accommodating and helpful. The bar staff, on the other hand, was disinterested and unavailable. You had to hunt them down or be prepared to wait for a long, long time. The breakfast was crowded with all the business travelers and tour groups, but decent and plentiful. The coffee was atrocious. I would look for a better option if staying in the city without transportation. There are certainly many decent hotels in better locations.

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
1 Thank PamS123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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820 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
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faro
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 29, 2013

Near the 5th April bridge some rooms can be noisy, access to the bars near the port not easy, 20minute walk, bu good choice when you get there. modern hotel all you need nothing special. very close to the exhibition center so good if you need to be there, nothing else around.

Room Tip: on the side over the front door away from the bridge.
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  • Stayed October 2013, traveled with friends
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Helpful?
3 Thank sunseasandFaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gålå
1 review
Reviewed October 21, 2013

My girlfriend and I spent a week at this hotel and enoyed the stay-walking all over Belem, along the river, Botanical garden.Goodconnections(tram 15E) to Rossio square in town. Hippotrip on land and water. But be sure to get room onfront side ofhotel. And generally the noise from the bridge whenoutside is disturbing.

  • Stayed October 2013, traveled on business
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Review collected in partnership with Galahotels.com

Helpful?
Thank Karen Joy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 16, 2013

We need to pay extras for everything, since breakfast to get wi-fi in the room.
The Location is great because you can walk to Belem and Alcantara or get a public transport to city center. In other way is easy to park in the hotel or near there.
They have a nice and good breakfast. But I'm not sure that worth the extra. I choose this hotel because they have SPA, but I didn't know that it's necessary pay a extra and when I did the reservation that wasn't mentioned.

Room Tip: I choose the suite, but I'm regret because its small and useful.
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  • Stayed October 2013, traveled as a couple
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Helpful?
2 Thank Alexandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 23, 2013

The hotel, though a little out of the city, is a great location and close to Belem and only a short tram ride to the Praca do Commercio. The staff were friendly and helpful and the breakfasts were amazing!

  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank KateRussell65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vevey, Switzerland
Level 6 Contributor
185 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed September 23, 2013

The hotel is in-between the old town and Belem. Trams go in both direction and parking in the street is easy. The rooms are spacious and it has a good lobby for relaxing. Air conditioning in the room worked well. There is a bar and pool table. The quality of the breakfast is excellent (apart from the sweetened juices). It seems focused on having groups. But it has problems:
- the overhead bridge is noisy, if you like to have a window open then ask for a lower floor away from the bridge
- the gym / spa is small which is ok but they charge 8.50 euro for entry
- the handling of our group reservations was dreadful: emails to reservations were not replied, followed up by phone with confirmation of who was in what room + confirming email, but then checkin had no clue of the arrangements and the staff acted like it was my fault
- service staff numbers in the breakfast room was low and tables take a while to clear - we saw on our outside table the staff "cleaned it" by sweeping the crumbs etc onto the floor
- the wifi access is only free in the lobby. It has a complex 16 character code changing daily and does not sustain connection with cookies. So one is having to enter these codes every time after you close your advice. Speed was variable and averaged only around 2mbs.

Room Tip: Lower floor away from the bridge is best
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  • Stayed September 2013, traveled with friends
    • Value
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Helpful?
2 Thank BunchaSwiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto, Portugal
Level 6 Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed September 1, 2013

Close to the Tejo river and less than 10 minutes to the city centre (Chiado, Rossio and Augusta Street), this hotel represents a very good choice for a city break.
I used this hotel with my family for a city break in Lisbon using some cuppons offered by my Bank (SANTANDER). Our stay was perfect. The área is safe, calm and, if you rent a car, you have parking in the hotel (fee relatively cheap) or in the street, close to the hotel (we used this option). The rooms are large and very well furbished. There are LCD TV, radio, safe-block, telephone and all the things that you could need, such as a iron to improve you clothes. The WC is perfect. The hotel is like new with a lot of charm. Using a modern style, all seems perfect, revealing a lot of work used in details.
The breakfast is perfect but, dispite the breakfastroom be very large, you should need some time in quele before you take a table. The service is almost perfect. There is a large variety of dishes such as fruit, cakes, cereals, bread, jam, butter, cheeses, yogurts and so on.
The staff is very attentive and kind. You have comfortable lifts (elevators) from the bottom floor, avoiding any problems for disable people.
Sometimes you can find a opera show in the lobby, with high quality, peformed by two opera singers (a woman and a man). Ask in the reception when it can happens. It is unmissable and unforgettable.
I can't try the restaurante of the hotel (due to incompatibility of time), but the offer presented in the lift seems to be a great deal, with nice value for money.
We will be back to this hotel soon. I really love it and the service.

Room Tip: Please sellect room in the higher floors in order to achive a better view. Rooms south-oriented hav...
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  • Stayed June 2013, traveled with family
    • Value
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    • Service
Helpful?
2 Thank Francisco-Silva-63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vila Gale Opera

Property: Vila Gale Opera
Address: Travessa do Conde da Ponte, Lisbon 1300-141, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Spa Hotel in Lisbon
#75 Family Hotel in Lisbon
#98 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vila Gale Opera 4*
Number of rooms: 259
Official Description (provided by the hotel):
This charming city hotel is situated directly in Lisbon's tourist centre. The hotel is set directly over the Tagus River and the lifely Docas area. The centre of Lisbon, Rossio, is roughly 5 km away and the congress centre is 100 meters away. Public transport departs from stops just 200 m from the hotel. The surrounding area is filled with bars, pubs, restaurants and nightclubs. The main tourism attractions are only 500 meters away in Belem. The airport is approximately 12 km away. Opened in 2002, the hotel offers a total of 9 floors with a total of 259 rooms, of which 19 are superior rooms and 16 junior suites. The facilities include a lobby with a 24-hour reception, a safe, free Wi-Fi internet connection in public areas, lifts, a luggage room, a currency exchange desk, conference rooms. In the public areas guest will find an inviting meal area and restaurant and a magnificent bar. Restaurant with highchairs for infants. For an additional fee you may use our laundry services, garage or Health Club. The bright and modern en suite rooms are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel offers guests a Health Club (for an additional cost) with an indoor swimming pool, a Jacuzzi, a sauna, a Turkish bath and gym. The hotel also has a Spa that offers massage and beauty treatments also for an additional cost. The nearest golf course is just 15 km away. Ask for more information about sports and other activities. Guests may choose their breakfast, lunch or dinner meals from a wide buffets. At lunch and dinner guests may also select dishes from the set menu, or take the a la carte option. In addition, the hotel caters for guests with special dietary requirements or take away meals. ... more   less 
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Also Known As:
Vila Gale Opera Lisbon

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