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“Great hotel, very friendly staff, minor flaws” 4 of 5 bubbles
Review of Internacional Design Hotel

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Internacional Design Hotel
Ranked #30 of 248 Hotels in Lisbon
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
109 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Great hotel, very friendly staff, minor flaws”
4 of 5 bubbles Reviewed January 11, 2013

Stayed at the Pop art floor for two nights on a business trip. I was upgraded to a bigger room, which was nice and spacious with a great view over the plaza.

The staff is very friendly and helpful. I needed help finding a nice sushi place for take away, and both receptionists went out of their way to help me. They were also very helpful reg. shopping tips and in helping getting me a taxi for my very early flight.

A few flaws:

The desk at the pop art room looks nice. But design isn't everything. You could not sit and work at this desk, at the lower shelf is so low that your legs won't fit under the table. At the same time, the top of the table was quite high up compared to the seat of the chair. So I had to work sitting at my bed, which is not very good for your back.

Would be nice to have pay-TV with movies.

There's a Nespresso machine in the room, which was great. But no milk for the coffee/tea.

Room Tip: Take note of the design themes on each floor: Urban, zen, tribal and pop art.
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Filotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,376 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
North Saanich, Canada
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed January 10, 2013

We choose this hotel ( for 5 nights) because of its central location and free internet... (we refuse to pay for internet acsess and will no longer stay in hotels that do charge for internet no matter what.).
Breakfast was outstanding, a special treat, without a doubt it was second to none and was included in the reasonable price of about 100 Euros.
The staff was well trained and always ready to please. Especially Anna.

We travel often and 3 weeks plus at a time.

While the owner must have had fun with the design of the hotel which is a unique property to see and experience with all the special details to be found everwhere.
However I recommend that he/she take his/her partner along with two suitcases and stay a few nights in their hotel to find out the small but important details that are still missing in the rooms/bathrooms that would make a guest's stay more home-like and comfortable.
We ofcourse enjoyed our stay and will return.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Xeny43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed December 31, 2012

Staff, location and breakfast = excellent. Well worth the money.

Our room on the other hand was small and noisy (1st floor, just above the very busy Rua da Betesga). Air quality was also quite humid and stale despite the central air-conditioning. Windows got fogged up and the room had a distinct moldy smell to it each time we came back from making the rounds in Lisbon. Not something one would expect from a luxury design hotel.

Room Tip: Avoid rooms located on the second floor above Rua Betesga.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank finmoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 26, 2012

We stayed at this hotel on recommendation of friends, and really enjoyed our visit. Front desk service was excellent, and were happy to recommend local restaurants, and to arrange transportation to the airport for a very early morning flight. The welcoming drink in the lovely lounge was a nice way to start our visit. The hotel is very well located, and the themed rooms are really fun. We stayed on the pop art floor. Rooms are small but well laid out, and the bathroom has lovely amenities. Would definitely stay again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OakmondeVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed December 18, 2012

The staff is very competent and very kind, especially at the reception
The breakfast is royal
in general the hotel gives a hight quality service and a perfect location in Lisboa, close to Bairo Alto and Chiado.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pipoche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

What a pleasant experience. Everything was fabulous. From the unbeatable central location, to the unique "themed" rooms, and of course the ever so helpful staff. Always smiling, always ready with suggestions. Just wonderful......a real asset to this hotel.
We were in a "zen room" with an incredible view of the square all lit up for the Christmas holidays.
Impeccably clean, we had a "small room" and it was large enough for a comfortable experience. The nespresso machine is a nice touch as well.
Breakfast was fantastic with a nice assortment and variety.The bar/eating area is surrounded by windows and is great place for romantic encounters. The two gentlemen running the bar were very attentive. I wouldn't stay anywhere else in Lisbon. Two thumbs up all the way.

Room Tip: Have the staff show you an example of each theme. It's really a matter of personal preferrence...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoeC965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B.C., Louisiana
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 13, 2012

I stayed at this hotel for 3 nights & am very pleased with my first experience in Lisbon thanks to its helpful/friendly staff & central location. I stayed in a Zen room & it was notably clean & quiet with nicely appointed amenities, i.e. Nespresso coffee maching, rain showerfall, 42" Sony flat screen, safe, free wi-fi, etc. Great view of the main square from my balcony too! Amazing gourmet breakfast buffet included & def worth getting out of the comfortable bed for! I had a rental car & was able to park across the street in a garage w/ unlimited in-out access for only 15€/day.
I will definitly recommend this hotel to anyone visiting Lisbon & would more than likely choose to stay here again for any future visits.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ucfhoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Internacional Design Hotel

Property: Internacional Design Hotel
Address: Rua da Betesga 3 | Rossio, Lisbon 1100-090, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Lisbon
#13 Romantic Hotel in Lisbon
#21 Business Hotel in Lisbon
#25 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Internacional Design Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
Enjoying the best possible location in Lisbon, this modern boutique design hotel is born, like a phoenix, from the ancient structures of one of the first luxury hotels in Portugal. The daring use of the colour Lilac in its façade, right on the traditional Rossio Square, denounce to the world the purposes of reinvention and exclusivity offered to a happy few. ... more   less 
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Also Known As:
Internacional Design Lisbon
Hotel Internacional Design

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